Career Engagement

As the new property manager of the failing eight-hundred-unit Mesquite Ridge Apartments, Eliza Hawkins must quickly increase occupancy and meet budgeted revenue goals if she wants to keep her job. What she doesn’t understand until her first day is that she’s stepped into a toxic team culture.

Engagement is a state of mind. The fruit of effective leadership is an engaged and expansive state of mind, a big view, in the people you lead. In this highly original and timely audiobook, Tall Ship officer and leadership coach Crane Stookey shows you how to lead your people to do their best and to be their best no matter what challenges they face. Drawing on 20 years of experience of leadership and workforce engagement at sea, the author joins provocative theory with hands-on, real-world practices that you can apply to your leadership today.

Flat, Fluid, and Fast delivers the tactics and strategies you need to create a disruption-proof company during the talent mobility revolution. It walks you through the entire process, providing expert advice on new ways to draw top talent to your company, implement new training programs, create employee mobility plans, design innovative career paths for staff, leverage contractors and other contingent workers, and operate an adaptable organization for long-term success.

Find your company's unique innovation style and nurture it into a powerful competitive advantage.

In Put Happiness to Work, Karpinski draws on his deep experience at the intersection of business and psychology to lay out a step-by-step program that includes specific activities to enhance engagement and generate happiness at work. Utilizing existing work habits and meetings, these dynamic yet simple tools will hardwire effective changes into leaders' and employees' behavior, creating long-term, sustainable engagement.

Are your email campaigns getting lost in the inbox? Discover how to supercharge engagement and ROI with AI-Powered Email Marketing Campaigns: Optimizing for Maximum Engagement. This comprehensive guide reveals how artificial intelligence is revolutionizing email marketing–and how you can harness its power in your own business. Written by John O’Maley, the book blends disciplined strategy with cutting-edge tech insights.

As humans, we are greatly influenced by our relationships. We each enjoy being members of loyalty programs and networking groups that align with our goals. We have selected and continue to go to the same supermarkets, gas stations, banks, and purchase from only select companies. This happens because of an unspoken relationship that exists with these businesses and brands. They make us happy, we trust them, and their consistency is calming in a chaotic world with too many choices.

Managers could learn a lot from a message echoed by generations of dairy farmers: "Contented cows give better milk." This book is not, repeat, not a management tome. In this fully revised and expanded edition to a book which absolutely, positively makes the case that treating people right is one of the best things any business can do for its bottom line, Contented Cows Still Give Better Milk offers sound, practical advice for those who know that their reputation as an employer is as important as bandwidth.

With examples from the more than 130,000 campaigns developed by mobile marketing leader Hipcricket, Mobilized Marketing breaks down how brands of all sizes have performed in their mobile efforts, why some have failed, and how others bravely turned to mobile.

The most comprehensive, in-depth look at Millennials to date - essential for managers, HR professionals, and global business leaders seeking to align long-term organizational goals with the realities of the new workforce.

In the book, you'll learn how the world’s best charitable organizations employ lean risk management to prioritize, mitigate, and eliminate the most significant risks facing nonprofits today.

Discover how to transform your volunteers from occasional helpers to dedicated champions - even if you've struggled with volunteer management before! Are you finding it difficult to attract and retain dedicated volunteers? Does your recruitment feel like a revolving door, with newcomers leaving as soon as they arrive? Managing volunteers from diverse backgrounds can be challenging, but you're not alone. This comprehensive guide provides practical solutions based on real-world experiences and cutting-edge research.

According to Harvard Business Review, the most extensive and methodologically consistent global study of employee engagement shows that only 16 percent employees are engaged at work! So what’s the antidote to this pervasive management challenge of low engagement? Some of the world’s leading firms are embracing a new paradigm for leadership, change management, and business transformation in this digital age. Engage X Lead = Transform is about this new paradigm – open-source engagement.

Required listening for any organization that interacts with the public - ranging from independent consultants to established large corporations and small businesses to new start-ups and nonprofits - The New Rules of Sales and Service is the essential guidebook for anyone attempting to navigate the exciting and evolving digital landscape.

In modern workplaces our teams are lacking connection, people are going through the motions to get work done but engagement with the company, the work and their colleagues is absent. Looking through the lens of a Sherpa, discover why our modern workplaces are enabling disconnection, why the holy grail of employee engagement is so elusive, and learn practical techniques to develop connection, collaboration and purpose at work.

While employees may possess the knowledge and skills to do their jobs, they are unaware of what best-selling customer service author Steve Curtin calls job purpose: how their specific tasks contribute to the organization’s reason for being. They understand what to do and how to do it, but not why they do it. Curtin offers a fresh tool to overcome this challenge. Instead of just having assignments to work on, they now have a purpose to work toward. Service quality goes from transactional to exceptional.

Is your company prepared for the Gen D future, or is it heading toward life support? A lot of companies across the globe are going to die over the next few years not because of macroeconomic stress but because there is an emerging generation that is radically changing the rules of customer engagement.

Igniting Customer Connections explores how organizations of all sizes can build powerful and profitable customer relationships in a today's increasingly complex, fast-paced, and fragmented marketplace. Written by the president of one of the world's largest marketing firms, the audiobook provides expert insights about connecting with customers effectively across all channels and over time. The central premise is a refreshingly different, evidence-based approach called Return On Experience and Engagement, or ROE2.

We live in a new world where work and life are blended as opposed to balanced, and feelings of financial security and entitlement are a thing of the past. Job satisfaction is at a record low, a crisis with far-reaching impact. For businesses, a disengaged workforce means lower levels of productivity and service, and ultimately lower growth and profits. For individuals, our emotions at work spill over to the other areas of our lives and take a toll on our health and relationships.

Seeking Fairness at Work examines the unwritten rules at work—rules that, when broken, keep employees from doing their best work and companies from reaching their full potential.