Career Training

In The Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results, renowned instructors and consultants Dr. Roy Pollock, Andrew Jefferson, and Calhoun Wick deliver a complete blueprint to maximize the effectiveness and ROI of training and development programs within any organization. In this newly revised and extensively updated Fourth Edition, listeners will find tools to implement meaningful strategies immediately, supported by the latest research and new case studies from global companies across industries.

Elaine Biech, one of the most highly regarded names in talent development, has set out to identify the perfect blend of content mastery and audience insight. The result is this highly informative book. The Art and Science of Training presents the science for learning and development, but it also emphasizes that training success lies in knowing what to do when things don't go as planned.

When managers take care of the staff, the staff will take care of the guests, and the guests will always come back! This training book is all about "Restaurant Soft Skills". It shows how individual actions have a direct or indirect effect on others. Understanding the significance of these skills and incorporating the relevance of these concepts, ideas, and strategies will enable restaurant owners and managers to retain staff, decrease problems, create respect, increase profits, and increase customer satisfaction!

Selling is the cornerstone of our economy and our society. Everyone sells - some just do it better than others. The million-dollar sales pros know that to sell well requires a complex set of skills, as well as the willingness to perfect relations with the customer. There is no one in the sales arena better versed on the subject of the Big C - the customer - and the significance of service and satisfaction tactics, than Barry J. Farber.

Damian Boudreaux is the father of "Relationship Selling." His perspective on our industry will change your career and life.

If you find yourself in the blurred area between management and leadership, and would like to level up, then knowing the difference between the two can help you a lot. At some point in anyone’s career, a person faces a challenge to be better in what he is doing. Understanding that change is inevitable in work and life, in general, knowing what needs to be done can make the difference between coping and excelling.

Découvrez le guide ultime pour maîtriser l’art des extensions de cheveux ! Que vous soyez débutant ou professionnel de la coiffure, ce livre vous dévoile toutes les étapes essentielles pour réussir chaque pose d'extension, des bases aux techniques avancées. Apprenez à choisir les meilleurs types d'extensions, à préparer les cheveux, à utiliser les outils comme un expert, et explorez des idées de coiffures sans abîmer les rallonges.

Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.

If you're feeling abused or pressured by your prospect, you're doing something wrong. You should never have to forfeit your self-respect or fake enthusiasm about your product in order to make a sale. Likewise, your prospect should never feel manipulated by you. In fact, the buyers should be the ones to close the sale. Your role should be to help them help themselves.

Virtual Training is the definitive guide to delivering virtual training that engages learners and makes new skills and behavioral changes stick. Jeb Blount, one of the most celebrated trainers and authors of our generation, walks you step-by-step through the seven elements of effective, engaging virtual learning experiences.

Corporate learning and development programs play an undeniable role in successful business endeavors, but only when they're done right. The significant revisions in the third edition of The Six Disciplines of Breakthrough Learning add fresh, timely elements to a resource that has become known globally as a trusted guide for professionals determined to get the most of their companies' training and development programs.

The Non-Manipulative Selling Method is based on quickly establishing a bond of trust with a prospect, thus enabling a salesperson to deal from a position of mutual respect. Today, Non-Manipulative Selling is used as a training resource among the world's leaders.

Dale Carnegie's unique and powerful approach to leadership training is based on wisdom and expertise gained from developing leaders longer than any other professional development organization. Lead! is for new or experienced leaders alike who want to be more effective at motivating and inspiring their teams. This book is designed from the proven Dale Carnegie Leadership Success Model and Dale Carnegie's Human Relationships Principles to help you understand tools and techniques to address common leadership challenges....

Learn to pass your CDL exam with flying colors, whether you're aiming for a Class A CDL or Class B CDL license. From the basics of trucking to advanced driving techniques, we've got you covered.

For years I struggled. My dog training business wasn’t making as much money as I had hoped. After a year-and-a-half of struggle, a mentor taught me The Formula that you’ll learn in this book. It’s the playbook for aspiring dog trainers who want to avoid the common pitfalls before entering the industry and for current dog trainers who are struggling to make ends meet. As you’ll see, it’s simple in nature but requires you to be diligent about following the process for the long-term if you want to see long-term lasting results in your income. The Formula teaches five principles.

Speaking well in public can open many doors for us. From a professional point of view, it can help to increase the possibilities in a job interview, get more credibility and attention in work meetings, obtain better results in an examination, attract clients for a company or project, gain the confidence of your team, and leadership. Learn the techniques of powerful people who can win people’s hearts and achieve their goal by speech. Learn why people listen to them. Learn why they matter and how you can make your speeches impactful using their secrets.

Are you new to a board and have no idea what’s expected of you? Do you know what a board’s seven key responsibilities are? Do you know what your relationship with the Executive Director should be? If not, this book is for you. So many board members—especially of small nonprofits—want to...

For those unfamiliar with copywriting, this article will provide an overview of the subject and explain why it is in such great demand today. The field of copywriting is vast and growing at a rapid pace. Copywriting can be defined as the process of presenting a creative message to a consumer. According to the book Copywriting, copywriting is founded on three essential ideas. When writing to a consumer, there must be some level of interaction between the customer and the vendor. You must then ensure that you communicate the benefits to the buyer up to the point of purchase.

Do you feel like you're stuck between a rock and a hard place, endlessly spinning your wheels, and getting nowhere? Would you like to put yourself on the fast track to success with high-level techniques and strategies used by successful people? If yes, then read on, as you're about to discover something that may just change your life. If you're like most people, you probably fall into one of two camps: You probably think that outstanding in life comes from talent or luck.

Get Rich with Personal Training, is a fast, simple to read and novel approach to creating a personal training business, that is not only sustainable, but also brings in some serious cash. If you are tired of hearing "Just walk the floor and talk to people" as advice from other personal trainers, and would like to know what actually works, then this is the book for you.