Career Training

A 'textbook with passion', Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, founder of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since.

One of the best ways to retain great talent in your business is to deliver a strong training and development program—and this book gives you the tools to do just that. Featuring the latest strides in talent development, such as social learning, hybrid training, creating videos, and more, it arms you with everything you need to upskill employees to be more effective, productive, satisfied, and loyal.

Leadership teacher Kelly Wendorf offers a new approach to leading and living inspired by two profound sources of ancient wisdom: original peoples and Equus (the horse), grounded in evidence-based principles of neuroscience. In her groundbreaking EQUUS training program, Wendorf teaches a way of leadership modeled on a 56 million-year-old system of the horse herd - a path that has allowed humans and horses alike to survive the kinds of global and societal threats we now face, such as climate change and mass extinction.

Selling is the cornerstone of our economy and our society. Everyone sells - some just do it better than others. The million-dollar sales pros know that to sell well requires a complex set of skills, as well as the willingness to perfect relations with the customer. There is no one in the sales arena better versed on the subject of the Big C - the customer - and the significance of service and satisfaction tactics, than Barry J. Farber.

What does it take to become a career coach running a successful business? What about getting raving "thank you" notes from your clients? Or, maybe, you just want to learn how to get coaching clients to come to you instead of having to chase them down. This guide teaches you to attract clients, turn them into raving fans for life, and put the process on autopilot so you can build the coaching business of your dreams.

Achieve the champion mindset for peak performance. Reach new levels of success and mental toughness with this ultimate guide. Learn the "Science of Success" and prepare to excel. In this concise and highly acclaimed training guide, Peak Performance Coach DC Gonzalez teaches a blend of unique mental training technologies, sports psychology essentials, and peak performance methods that are effective and motivational. Get ready to increase your self-belief, self-confidence, and mental toughness using this powerful guide designed to help you reach new levels of success, sports performance and personal development.

This six CD program of almost eight hours of non-stop Grant Cardone. It has become the most sought-after live automotive sales training program in the industry. It provides the listener with a comprehensive overview of Grant's signature technology: "Information-Assisted Selling." In this program Grant cuts through the false data and myths of the automotive industry and explains how an individual can break through barriers to achieve new levels of success.

L.E.T. has changed countless corporations and private businesses with its down-to-earth communication and conflict resolution skills. Dr. Gordon's L.E.T. program is a core program in more than 1,000 corporations around the world, including many Fortune 500 companies. The methods and skills that have proven to be essential for so many leaders can work for you, too.

No Forms. No Spam. No Cold Calls. is a rallying cry for a new generation of sales and marketing leaders who are ready to ditch the traditional strategies, tactics, and technologies that are no longer working to deliver breakthrough results.

Tested and effective leadership and teaching advice based on riveting combat stories from a Special Operations veteran. In Leadership and Training for the Fight, MSG Paul R. Howe, U.S. Army Retired, shares ideas on leadership that he has developed through extensive combat experience. Howe tells riveting stories of military operations and analyzes leadership concepts. He also gives advice on how to understand students and how to refine your teaching methods. Written with the unique insight of a Special Operations soldier, this book is the perfect guide for anyone interested in improving leadership skills.

Increasingly, new employees and junior members of any profession are encouraged - sometimes stridently - to "find a mentor!" Four decades of research reveals that the effects of mentorship can be profound and enduring; strong mentoring relationships have the capacity to transform individuals and entire organizations.

International voice coach Joanna Gray's latest book, Voice Training for Business, is a comprehensive guide to using your voice to best effect in the business world, whether you work for a company or are a sole trader or business owner.

A concise and structured approach to third-party sales management that blends many of the tools and the rigor of Sandler Training with specific guidance for channel managers.

Learn to pass your CDL exam with flying colors, whether you're aiming for a Class A CDL or Class B CDL license. From the basics of trucking to advanced driving techniques, we've got you covered.

Get Rich with Personal Training, is a fast, simple to read and novel approach to creating a personal training business, that is not only sustainable, but also brings in some serious cash. If you are tired of hearing "Just walk the floor and talk to people" as advice from other personal trainers, and would like to know what actually works, then this is the book for you.

You are missing out on so many relationships in your life. Communication is the bedrock of our relationships. But we often don’t know how to express ourselves, or truly hear others. Make sure that you are not letting amazing people pass you by. Increase your social and emotional awareness. Conversations Skills Training is truly about arming you with the tools you need for effective expression, listening, and relationships.

If you're feeling abused or pressured by your prospect, you're doing something wrong. You should never have to forfeit your self-respect or fake enthusiasm about your product in order to make a sale. Likewise, your prospect should never feel manipulated by you. In fact, the buyers should be the ones to close the sale. Your role should be to help them help themselves.

Did you know that your social, business, and romantic life are dictated and, in most cases, controlled by your emotions? Did you know that mastering your emotions can lead to increased confidence, self-awareness, and self-motivation? If you are looking for an easy way to develop emotional intelligence and reap its immense benefits, look no further. Based on years of research, this eye-opening guide on controlling emotions, positive thinking, and emotional balance will help you deal with these stressful times and weather your emotional storm.

Like the best advice from a therapist, career counselor, and savvy best friend, this practical resource details dozens of concrete ways to improve work life in any kind of job or entrepreneurial setting. As Minda Zetlin shows, basic self-care principles are the key, and they apply in both tranquil and turbulent times. Her prescriptions are action-ready and available to all.

Forget advertising and lead generation—if you already have clients and accounts then you have everything you need to grow and win new business. If you are in corporate B2B sales, and you have account managers working for you, this audiobook is essential listening.