Conflict Communication

As a leader, a coach is the most significant role you can play. Discover how coaching makes developing people a high-payoff activity where you can equip tomorrow’s leaders, today. As a coach to some of the country’s highest-profile executives, Daniel Harkavy has witnessed the transformation...

The definitive guide to transforming everyday interactions into remarkable wins, from Harvard Law, MIT, and University of Michigan’s negotiation experts. What if you could walk away from every conversation with exactly what you want? At work, at home, and in our daily interactions, our lives...

A leadership and learning expert shows you how to change your behavior, develop soft skills, and achieve personal and professional growth through a series of small experiments she calls “Flexing.” A personnel shift at your organization puts you into a leadership role you don't feel...

An unconventional business book for the rebels and misfits—the Rare Breeds—who don’t fit the traditional mold, offering an approach that’s anything but business as usual. There is an unofficial rule for success: you need to change who you are to achieve greatness. But it doesn’t have...

We all need help navigating the politics of ministry. In The Politics of Ministry, Bob Burns, Tasha Chapman, and Donald Guthrie combine their long ministry experience with sociological research on the topic. Filled with real-life stories taken from a variety of ministry settings, this book sets out wise principles and practices that help us see more clearly the political dynamics at play in our churches and parachurch ministries.

LEARN TO HANDLE EMPLOYEE CORRECTIVE ACTIONS LEAGALLY AND ETHICALLY A quick guide to legally and ethically mastering progressive discipline and structured termination, from the leading voice in HR expertise. Paul Falcone, author of 101 Sample Write Ups for Documenting Employee Performance...

We all say things we shouldn't. What is important is how we deal with the gaffe. If a slip-of-the-tongue at a family gathering, office meeting, or social setting causes you to inadvertently embarrass or offend someone, the strategy presented here, will help you to smooth things over as quickly as possible. But what about when you really mess up?

Everyone has a "schmuck" in their office - a difficult, disruptive person who upsets the workplace, confuses their coworkers, and causes concern. No one is safe from a schmuck. They come in many sizes and shapes. In her new audiobook, Dr. Jody Foster explains the entire spectrum of schmucks and how they can decrease productivity and generally make everyone else unhappy.

Unlock deeper connections and lasting love with conflict-free conversations, even if past attempts have failed. Are you constantly caught in a cycle of misunderstandings that escalate into arguments? Do you find it challenging to express your emotions without fear of causing conflict? Are you struggling to adapt communication during significant life changes, like welcoming a new family member or transitioning to a new job? You're not alone if you answered "yes" to any of these questions. Many couples face these exact dilemmas, but this doesn't have to be your story.

This audiobook is in Spanish. We have all been in situations where an apology is necessary. Here's a compassionate guide, filled with anecdotes and research, designed to help individuals and couples resolve interpersonal conflicts.

More than fifty trailblazing executive women who broke the corporate glass ceiling offer inspiring and surprising insights and lessons in this essential, in-the-trenches career guide from Joann S. Lublin, a Pulitzer-Prize winning journalist and management news editor for The Wall Street Journal...

Transform Your Relationship in 12 Weeks - Proven by 250+ Couples Who Reignited Their Love Just Days. Are you stuck in the same arguments, feeling disconnected, or struggling to rebuild trust? This is your roadmap to a thriving relationship. With 7 proven exercises, you’ll master communication, resolve conflicts, and rekindle passion—starting today. Why this book?25+ Couple-Focused Exercises: Strengthen your bond with these partner-driven exercises that promote growth and healing, so you both thrive together.

**WINNER OF THE RABBI SACKS BOOK PRIZE 2025** Fiercely divisive times call for radically different arguments. In our age of seemingly irreconcilable differences, argument is increasingly seen as a plague to be avoided or a contest to be won. Daniel Taub, an experienced peace negotiator and...

Read by the author. Establish an Aha! moment in your marriage to get unstuck, love each other how God designed, and build a long-lasting, healthy relationship. With over twenty-five years of experience, Dr. Emerson Eggerichs, New York Times bestselling author of Love & Respect, shares twelve...

Do you handle arguments, misunderstandings and insults with ease? Unfortunately, many of us break down and buckle under...or put up our dukes and prepare to fight. None of these gut-level reactions will solve the problem. What we need is a plan for transforming our approach to conflict. Confidence in Conflict for Everyday Life reveals how you can manage your response during the most critical moments and stay effective in the midst of stress.

The man once named one of America’s ten “toughest” CEOs by Fortune magazine offers current and future leaders practical advice on how to make their companies and organizations more effective. Throughout his distinguished career—as a naval aviator, a U.S. Congressman, a top aide to four...

Imagine if you were present as?a small pizza joint became one of?the most successful restaurants in the world. The Domino’s Story will help you understand and adopt the competitive strategies, workplace culture, and business practices that made the iconic pizza chain the innovative...

The only user-friendly beginner’s guide to Six Sigma Six Sigma is the most common—and perhaps least understood—methodology for streamlining processes in manufacturing, service delivery, management, and almost any other business activity. For business leaders seeking increased efficiency...

Strong relationships don’t happen by luck—they’re built, one intentional conversation at a time. If life’s noise has made you feel distant, misunderstood, or disconnected from the person you love most, you’re not broken—you’re just overdue for a reset.

The earlier 3 Industrial Revolutions (3IRs) created blue collar and white-collar jobs, which required people to carry out instructions, not question authority and follow time tested systems and processes.Now, we are in the midst of the 4th Industrial revolution (4IR), also called Industry 4.0...