Conflict Communication

From respected journalist, professor, and founder of the Writer's Symposium by the Sea, a book that demystifies the art and science of interviewing, in the vein of On Writing Well or How to Read Literature Like a Professor. “Dean Nelson is one of the best interviewers around.”—Anne Lamott...

Make a lasting impact by launching new initiatives, inspiring others, and championing innovative approaches with this from-the-trenches guide by trusted executive mentor, entrepreneur, and leadership expert Joel Peterson. Many leaders see their roles as presidents/managers, with a primary focus...

How do you respond to anger - in yourself or others? Do you fight fire with fire, or run for cover? Dr. Christian Conte created Yield Theory™ as a way to meet conflict without aggression or submissiveness through the practice of compassionate listening, de-escalation, and genuine communication. With Walking Through Anger, he shares this revolutionary model for dealing with inflamed emotions in even the most difficult and charged situations.

Executives from The Second City—the world’s premier comedy theater and school of improvisation—reveal improvisational techniques that can help any organization develop innovators, encourage adaptable leaders, and build transformational businesses. For more than fifty years, The Second City...

Desarrolle la visión, el valor, la influencia, y la motivación necesarias para ser un líder exitoso con esta edición de 25 aniversario revisada y actualizada de, de John C. Maxwell. El libro que revolucionó la manera que se forman los líderes, y que vendió más de un millón de copias en...

Peter T. Coleman, Morton Deutsch, and Eric C. Marcus present their classic guide to resolving conflict.

From the founder of the influential website Career Contessa, an invaluable career resource for women feeling stuck or unfulfilled that combines actionable advice, learning tools to make impactful life changes, and an in-depth discussion of how to build a meaningful career on your terms. With her...

Book package features a black simulated-leather cover with gold foil stamping and black ribbon bookmark. The fact that KISS is one of the most successful rock bands in the world is no accident. From the beginning Gene Simmons and Paul Stanley had a clear-cut vision of what they wanted to do and...

The groundbreaking and premier work on nonprofit organizations, now in the Drucker Signature Series and featuring a new preface by the author The nonprofit sector of our society is growing rapidly, creating a major need for guidelines and expert advice on how to manage these organizations...

Every company has it at one point. But all too often, it gets lost along the way, leaving the company--and its workers--with an unclear sense of direction. Now the co-author of The 22 Immutable Laws of Marketing offers solutions for restoring the dispersed focus of a company back to its key...

The best up-to-date advice on getting funding from governments, corporations, and foundations Whether you're a first-time grant writer or a veteran fundraiser, putting together a grant proposal can be a daunting task. Thankfully, this up-to-date insider's guide shows you step-by-step how to...

Do you feel misunderstood when expressing your feelings? Avoiding talks for fear of conflict? Or struggling to connect even when you both want to understand each other? You’re not alone. Many couples face these challenges, but lasting change is possible. With the right tools, you can resolve conflicts, improve trust, and strengthen your bond.

From the creator of AdviceWithErin, the definitive book on how to use the right words at work—so you can build the career you deserve We’ve all been there: you’re sweating, sitting in front of your laptop, and the interviewer on the screen says, “Tell me about yourself.” You freeze. Is...

Have you ever been on a team where the talent was strong, but the team wasn't very good? On the flip side, have you ever been on a team where not every single member was a rock star, but something about the team just worked? We've all had these types of experiences. And yet, it can be difficult...

For more than twenty-five years, small-talk expert Don Gabor has helped thousands of people communicate with wit, confidence, and enthusiasm with his bestseller How to Start a Conversation and Make Friends. This newly revised and updated edition combines classic techniques in the art of...

Do you know one of these men? The catch-me-if-you-can lover...Phil's romantic and passionate one minute, distant and cold the next. The deviously manipulative coworker or boss...Jack denies resenting Nora's rapid rise in the company, but when they're assigned to work together on a project, he undermines her. The obstructionist, procrastinating husband...Bob keeps telling his wife he'll finish the painting job he began years ago, but he never seems to get around to it. These are all classic examples of the passive aggressive man.

A stimulating, thought-provoking book that lets you know how to break free of negative behavior, take control of office politics, and prevent difficult, repetitive, and avoidable situations. Reardon—a frequent HuffingtonPost contributor and professor at the Marshall School of Business—arms...

We all have people in our lives who frustrate, annoy, or hurt us: workplace bullies, those who always claim to be right, or those with anxious or obsessive personalities. And most of us hurt others occasionally, too. Now, authors Dr. Helen McGrath, a clinical psychologist and professor, and Hazel Edwards, a professional writer, offer this extremely practical guide to dealing with the difficult personalities we encounter every day - in others, and in ourselves.

Cutting through all the white noise, chatter, and superficiality our cell phones and social media cause, one of Tibet's highest and most respected spiritual leaders offers simple and practical advice to help us increase our attentions spans, become better listeners, and strive to appreciate the...

A comprehensive guide to talking about money in every aspect of your life, including at work, with friends and family, and in relationships, from the author of the Broke Millennial series. Let's face it--talking about money is always awkward. In this user-friendly and approachable guide, finance...