Conflict Communication

Improving the performance of your employees involves one of the hardest challenges in the known universe: changing the way they think. In constant demand as a coach, speaker, and consultant to companies around the world, David Rock has proven that the secret to leading people (and living and...

Authentic Relating provides the framework to transform every aspect of relationships—starting with the one to ourselves. It is truth and compassion together in a journey to become more awake and aware in every relationship. With practice, we can learn to alchemize conflict into clarity, connection, and creativity.

A warm, empathetic guide to understanding, coping with, and healing from the unique pain of sibling estrangement "Whenever I tell people that I am working on a book about sibling estrangement, they sit up a little straighter and lean in, as if I've tapped into a dark secret." Fern Schumer...

In Boundaries for Leaders, clinical psychologist and bestselling author Dr. Henry Cloud leverages his expertise of human behavior, neuroscience, and business leadership to explain how the best leaders set boundaries within their organizations--with their teams and with themselves--to improve...

From communication expert Jefferson Fisher, a practical, step-by-step guide to transforming your conversations at home, at work, and in life There is always a next conversation, and there is no one better than trial lawyer Jefferson Fisher at giving you the tools to be ready for whatever it may...

What if the conflicts in our lives—from personal disagreements to workplace tensions to global divisions—all stem from the same root cause? The Anatomy of Peace shows how our biases and behaviors perpetuate cycles of conflict and, more importantly, how we can break free from these patterns to create lasting peace and meaningful change.

Secrets are uncovered along with new enemies. Strange allies enter the ever-expanding war. Will Winter and Cedar be able to fight their way to freedom or will they be dragged further into the conflict? Follow along as our heroines discover more than they could ever hope for or want, in this action-packed romp that will have you trying to find the edge of the seat you fell off of.

Menace, mensonge, débordement émotionnel, manipulation, mauvaise foi, rapport de force défavorable, profils difficiles, contrainte... Dans un contexte de crise et de pressions multiples, les négociations, quelles qu'elles soient, se sont considérablement complexifiées. Cet ouvrage procure les techniques éprouvées pour préparer, conduire et clôturer efficacement les négociations difficiles et détaille les ressorts psychologiques essentiels à la résolution de conflit. L'auteur y livre ses secrets, outils et anecdotes, issus de son expérience de négociateur mondialement reconnu.

In this revolutionary book, a professor of education at Stanford University and acclaimed math educator who has spent decades studying the impact of beliefs and bias on education, reveals the six keys to unlocking learning potential, based on the latest scientific findings. From the moment we...

AS SEEN ON TIKTOK: Discover 101 easy communication strategies for dealing with difficult people—at home, at work, and in your community! Learn to calm the quills of difficult parents, children, colleagues, and even strangers. Most of us know someone who always seems to cause problems or...

Marriage expert Jimmy Evans and strengths expert Allan Kelsey show readers how to have a happier, stronger marriage by applying the concepts from the popular StrengthsFinder assessment to their relationship. One of the biggest obstacles to a happy, strong marriage is a lack of understanding of...

Why is Jägermeister the most popular brand nobody likes? Why do women pay more to be fascinating than they spend on food and clothes? What raises the price of gummy worms by 1000%? And then there’s the most important question of all: How can your brand become impossible to resist? Master...

“By one of the great psychologists of our time, a book that shows us how we can answer the universal questions that define our lives: Can I succeed? Do I belong? Am I loved?”—Carol S. Dweck, PhD, bestselling author of Mindset Discover simple psychological shifts that build trust, belonging...

A classic guide to tricks and tactics for winning arguments, with commentary on the use of and defense against each tactic. The best summary of this audiobook is "being right doesn’t mean you’re gonna win, and this is why". It’s the ultimate guide to spotting the many different kinds of bull people pull in order to win over the crowd, rather than argue the point at hand. There’s very few of them that don’t immediately bring examples to mind, and having it laid out clearly like this is the perfect armour to stop people derailing you.

Effective business communication is a skill that anyone can develop. From interview strategies to high-stakes negotiation tactics, 10 Skills for Effective Business Communication offers practical strategies to improve communication skills and help you succeed in your career. Equal parts research and actionable advice, this book applies effective strategies from the world’s most successful professionals to common workplace scenarios.

The New York Times bestselling author debunks the myths of what makes great leaders and effective teams, revealing the simple habits that help leaders unlock team intelligence. Ever wonder why some of our most effective leaders aren’t known for the skills we’ve been told are essential for...

Popular blogger Anna Newell Jones of AndThenWeSaved.com delivers this self-help manifesto that reveals how a ""spending fast"" will help you get on the road to living debt-free. In 2009, young photographer Anna Newell Jones was rapidly suffocating under the weight of too much debt. An inveterate...

Brian Tracy y Margarita Pasos combinan su experiencia para acortar tu camino al éxito y darte los principios que les han permitido a ambos ser conferencistas internacionales, tener negocios exitosos y superar toda clase de obstáculos en el camino. Pasos de gigante es la guía que necesitas...

Discover how you can say what you mean, love what you hear—and have the relationship you’ve always wanted. Do you find yourself feeling isolated, disconnected, and like you can’t seem to get your message across—even to the person you love the most? Wish you and your partner could outwardly express all the love that you feel for each other? Communication is one of the most common issues couples face, but the good news is, there’s a clear path to help you navigate those challenges and build a lasting connection.

Are you above average? Is your child an A student? Is your employee an introvert or an extrovert? Every day we are measured against the yardstick of averages, judged according to how closely we come to it or how far we deviate from it. The assumption that metrics comparing us to an...