Conflict Communication

The definitive guide to transforming everyday interactions into remarkable wins, from Harvard Law, MIT, and University of Michigan’s negotiation experts. What if you could walk away from every conversation with exactly what you want? At work, at home, and in our daily interactions, our lives...

The book tries to answer a simple question: Why do only some people reach CXO level while most remain stuck in ‘middle management’?Young talent shows great promise in early years – passion, intelligence, subject matter expertise. But then they suddenly hit a glass ceiling. While they...

Popular master mediator Hesha Abrams has tens of thousands of hours in the trenches mediating human conflict, and she shares her pragmatic wisdom in digestible bites that detail how to improve situations and solve difficult problems between human beings, from family and workplace disputes to complex commercial and global conflicts.

LEARN TO HANDLE EMPLOYEE CORRECTIVE ACTIONS LEAGALLY AND ETHICALLY A quick guide to legally and ethically mastering progressive discipline and structured termination, from the leading voice in HR expertise. Paul Falcone, author of 101 Sample Write Ups for Documenting Employee Performance...

Transform your family dynamics and nurture emotionally intelligent kids, even if you're new to EQ. Are you struggling with your toddler's tantrums or your teen's emotional rollercoaster? Is family communication faltering due to digital distractions and hectic schedules? Are you overwhelmed and looking for a concise but comprehensive guide to building resilient family relationships? Are you curious about how EQ can impact your child’s development? You’re not alone. In our fast-paced world, bolstering emotional intelligence (EQ) in your family can feel daunting.

Previously published as Negotiating While Black Winner of the 2024 “Most Useful” Book by the Non-Obvious Book Awards Winner of the 2024 "Best Self-Help" Award by the African American Literary Awards A real-world, one-of-a-kind resource for anyone who has ever been underestimated, overlooked...

Internationally renowned relationship coach Eri Kardos presents what people around the world have been waiting for: a simple and effective guide to using Relationship Agreements: a beautiful tool that unpacks the spoken and unspoken understandings that hold a relationship together so that each aspect can be articulated, understood, and explored.

Ready to handle difficult conversations with confidence and ease? Do you dread tough discussions, fearing they’ll spiral out of control? Struggle to express your needs without sounding aggressive or making others defensive? You’re not alone. Many adults face these challenges, but the good news is that effective communication is a skill you can master. Difficult Conversations Made Easy equips you with proven strategies to navigate tough talks, manage conflict, and build stronger connections. Master the art of starting difficult conversations without triggering defensiveness.

The global COVID-19 pandemic forced everybody to rethink how they operate and the role that digital plays in business and in our lives. While digital may have been top of mind for many businesses, the pandemic made it essential, not just to interact and sell products and services, but as a way...

In today’s contentious culture, how do you get what you want while preserving your important relationships and your own integrity? Some suffer in silence as chronic avoiders. Others can’t help but challenge people who say or do something they disagree with. But you can learn to transcend your innate personality and old habits to respond thoughtfully and strategically to any conflict. In Conflict Fluent, conflict resolution specialist Emily Taylor teaches listeners five proven approaches.

"On your feet, soldier!” Colonel Bender is going to see if you've got what it takes to excel—at work, in your personal life, and in any area where you're not reaching your full potential. If the strategies presented in this book can mean the difference between life and death in a battle...

No business concept was more important to America's economic revival in the 1990s than reengineering -- introduced to the world in Michael Hammer and James Champy's Reengineering the Corporation. Already a classic, this international bestseller describes how the radical redesign of a company's...

Do you ever feel like you want to be part of something? Do you often feel withdrawn, maybe a little lonely because you don't know how to act in social setings?...then you're in for a learning opportunity that will change your life forever. This guide is for you if you see yourself as someone who needs a bit of help becoming more social in today's society. If you feel uncomfortable being in social situations, then this guide can help you get started on the path towards social success.

Conflict Resolution builds on positive approaches to support other people and build bridges to reach a satisfactory solution for all parties. This audio book encourages you to accept conflict as a normal part of everyone’s life so you can move on productively to deal with it, rather than get depressed by the presence of conflict in your life and work.

De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas.

We never intend to be in a relationship to struggle, cause pain, and feel hurt. Yet it happens so often! What are we doing wrong when our intentions are right? Fights, misunderstandings, and disconnection can taint even the purest of love. And then one starts questioning, "Will we ever have a healthy and harmonious relationship?" or "Are we right for each other?” These thoughts can create a snowballing effect that leads to breakup. When, in reality, the question one should ask is: “How can we have a healthy and harmonious relationship and be good to each other?”

In this "brilliant" (Arthur Brooks) and "both timely and timeless" (Adam Grant) book, pioneering Harvard Kennedy School professor and behavioral scientist Julia Minson reveals the counterintuitive secret to a life of less drama and more impact. We are in a disagreement crisis. The average person...

Ever felt tongue-tied in conversations? You're not alone. Many of us struggle to express ourselves, connect with others, or handle tricky discussions. But imagine being able to chat confidently with anyone, anywhere. Picture yourself resolving conflicts effortlessly, building stronger relationships, and feeling heard and understood. This book is your roadmap to becoming a conversation master. Inside, you'll discover five simple yet powerful rules that will transform the way you communicate.

Conflict Resolution, Volume 2: More Training emphasizes more depth in relating to identify and solve conflicts. The basic plan continues from Volume 1's how-to work, to see if you can conclude by saying, "Let it be as you say," in order to build a bridge to the other side. This volume, however, is more complete than Volume 1. If you wish to listen to only one volume, we would suggest Volume 2 for those who want more depth in analysis and Volume 1 for those who want a quicker listen.

The Asylum is a stunning exposé by a seasoned Wall Street journalist that once and for all reveals the truth behind America’s oil addiction in all its unscripted and dysfunctional glory. In the tradition of Too Big to Fail and Liar’s Poker, author Leah McGrath Goodman tells the...