Conflict Communication

With the stresses of school, exams, relationships, and friendships, it can all feel overwhelming sometimes. According to the American Psychological Association, teens are 15% more likely than adults to report that stress impacts their physical health and 9% more likely to report an impact on their mental health.

Read by the author. A leadership playbook for making customer experience a core aspect of your business. In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any particular company. In...

Everyone knows that excellent communication is the key to a good relationship. The problem is that so many people can't communicate effectively. Couples are often aware that good communication is one of the qualities required for a long-term prosperity relationship. But knowing and implementing something are two different things. Sometimes, couples know they need to communicate better, but they simply don't know how to do it.

The older we get, the more we realize that relationships are not like the movies. For them to last a lifetime, both couples must put in the work. This ensures that both partners meet each other’s needs and wants. But how can you and your partner effectively nurture each other so you can both grow and thrive? It all starts with healthy communication. In order for your partner to fulfill your needs, you must learn to communicate and vice versa. Mindful communication sounds simply in theory, but is so hard to do in real life.

Read by the author. Easy, practical guidance on how to make the most out of your mentorship journey. Being a great mentor leads to thriving, engaged employees on both sides of the mentor-mentee relationship and helps drive renewed purpose. There are growing expectations and interest in business...

Discover the ten principles that every aspiring leader should learn, straight from the nation’s most powerful leadership lab. Major General Joseph P. Franklin (ret.) believes almost everything that he is as an adult can be traced back to his days at West Point, where he was not only a cadet...

Today's shopping culture is turning the shopper into a zombie—and the thrill of the hunt into the robotic management of inventory. For millions of us, the sizzle of a daily shopping experience has devolved into a relentless acquisition of the okay, available, and cheap. Why are we willing to...

Mary Barra’s quest to move GM to a manufacturer of electric cars has captured the attention of automobile aficionados, green-business advocates, and leaders of all types who have to admire Mary’s toughness in moving forward despite the overwhelming obstacles in her path. A decade ago, no one...

No business concept was more important to America's economic revival in the 1990s than reengineering -- introduced to the world in Michael Hammer and James Champy's Reengineering the Corporation. Already a classic, this international bestseller describes how the radical redesign of a company's...

A simple, engaging, and eminently practical guide to overcoming your weaknesses— your "Buts"—to achieve the career and personal relationships you want Imagine a workplace where all the employees are aware of the things they do—or fail to do—that prevent them from being more productive...

New and revolutionary ideas and perspectives on the central management issues of tomorrow by the man Warren Bennis calls ""the most important management thinker of our time."" In this major new work, Peter F. Drucker discusses how the new paradigms of management will change our basic assumptions...

Hailed by PMA, the Independent Book Publisher's Association, as a "business breakthrough" and "one of the 30 best business books of the year" by Soundview, the first edition of Working Relationships set the standard for managing conflict and developing teamwork while learning to get along with friends and foes at work. Now author Bob Wall is back with the latest research and field-tested knowledge about the critical role emotional intelligence (EQ) plays in achieving workplace and career success.

Everyone wants to find love and have a happy family and lots of friends. But oftentimes, our own negative thinking prevents us from enjoying this love, even when we find it. Whether it’s a fear of abandonment we picked up in childhood, insecurity, or an inability to control our anger and jealousy, we end up ruining the good things we have in our lives.

Do you ever feel that people just don’t listen to what you have to say? It may not be them that is the issue, it could be your communication style! Effective communication begins with one important skill: active listening. Listening can be a difficult skill to master as there are many habits that prevent us from effectively listening and communicating with others. With concentrated effort, this highly coveted skill can be easily achieved and implemented for successful results.

As a leader, changing your mind has always been perceived as a weakness. Not anymore. In a world that’s changing faster than ever, successful leaders realize that a genuine willingness to change their own minds is the ultimate competitive advantage. Drawing on evidence from social science...

From the bestselling author of College Unbound comes a hopeful, inspiring blueprint to help alleviate parents’ anxiety and prepare their college-educated child to successfully land a good job after graduation. Saddled with thousands of dollars of debt, today’s college students are graduating...

Loving Across Borders is the essential guide for navigating a new intercultural relationship. Faced with challenges ranging from immigration to different value systems, fiance visas to communication, and everything in between, if you're in an intercultural relationship you might feel alone and unequipped for handling all the obstacles in your path. Get on track create and maintain the intercultural marriage of your dreams.

The former president of Gatorade and Equinox draws unconventional insights and kickass lessons from her personal and professional experiences and from a band of highly accomplished ""Extremers"" from business, sports, and entertainment to help you rock your career and live the boldest version of...

As we move into the twenty-first century the most important question for businesses everywhere is: What are we going to do about the Internet? The two most qualified people in the country to answer that question may be Al Ries and Laura Ries. Not only are they the authors of the BusinessWeek...

Everybody negotiates at various points every day, be it in life or business, and it’s important to get it right. On average, people leave about 20% of potential mutual gains untapped in any negotiation. This is akin to taking 20% of the value in any deal and dumping it into a garbage canister...