Conflict Communication

Through his Persuasion Institute, Kurt Mortensen has sought out and studied the Persuasion IQ (PQ) of the world’s top influencers. Now, in this game-changing guide, he’s leveraging his vast knowledge to teach listeners the essential habits, traits, and behaviors necessary to cultivate their...

In the market for a home, but don't know where to start? Not to worry! From financing, mortgages, and credit scores to closing the deal, bestselling real estate authors Eric Tyson and Ray Brown walk you step by step through the entire home-buying process. Discover how to: Harness the Internet to...

Remember the name - but can't remember the face? Remember the face - but can't remember the name? Harry Lorayne's easy-to-use techniques will teach you how! How important is recalling a name or face? No matter how briefly you may have met, remembering someone can be a crucial social and business...

To see a program successfully through to completion, a program manager must break the work down into simpler, smaller pieces and organize it into interdependent tasks…and this book helps you do just that. Projects require managers, but programs warrant maestros. Tasked with overseeing multiple...

Unlock deeper connections and lasting love with conflict-free conversations, even if past attempts have failed. Are you constantly caught in a cycle of misunderstandings that escalate into arguments? Do you find it challenging to express your emotions without fear of causing conflict? Are you struggling to adapt communication during significant life changes, like welcoming a new family member or transitioning to a new job? You're not alone if you answered "yes" to any of these questions. Many couples face these exact dilemmas, but this doesn't have to be your story.

The Likeability Trap has descriptive copy which is not yet available from the Publisher...

Persuading other people to say ""yes"" is an essential skill in life—whether you're selling a product, an idea, or yourself. Packed with tried-and-true tips and real-life examples, this revised edition walks you step by step through the fundamentals of successful selling, with an emphasis on...

No business concept was more important to America's economic revival in the 1990s than reengineering -- introduced to the world in Michael Hammer and James Champy's Reengineering the Corporation. Already a classic, this international bestseller describes how the radical redesign of a company's...

A remarkable new way to move beyond biases and blind spots (especially if you don’t think you have any!) so you can communicate more effectively with a friend, lover, relative, or colleague You know what it feels like to be “at odds” with someone. Sometimes it seems like you are speaking...

Power Moms has descriptive copy which is not yet available from the Publisher...

The Last Resort has descriptive copy which is not yet available from the Publisher...

Two veteran executive coaches help today's leaders learn how to retain and inspire their teams through the one thing their research has found works: Leading with Heart. In these pages, leadership coaches John Baird and Edward Sullivan share hundreds of hours of research and firsthand accounts of...

The art of effectively communicating with your partner in relationship is a simple, effective, and psychological approach to understanding why you have communication issues, and how you can use the appropriate skills and tools to mitigate conflicts and improve your communication in your relationship. Having difficulties in communication in relationships is okay, and you don’t have to feel ashamed about it, as you are by no means alone.

Lead Like a Marine has descriptive copy which is not yet available from the Publisher...

Susan Page's groundbreaking approach to relationships gives readers the tools and encouragement they need to bring positive changes to their relationship, even when their partners are unwilling to do the work. Based on the premise that what you do in a relationship makes changes faster than...

Do you know the stories of well-known CEOs who failed as executives of major companies? Learn about these colorful derailers who misread symptoms of their own downfall and failed to take corrective action needed to succeed as leaders. Written for leaders, aspiring leaders, and anyone who makes a...

Negotiation and decision-making expert Max Bazerman explores how we can make more ethical choices by aspiring to be better, not perfect. Every day, you make hundreds of decisions. They’re largely personal, but these choices have an ethical twinge as well; they value certain principles and ends...

A guide to learning how to communicate with people who have diametrically opposed opinions from you, how to empathize with them, and how to (possibly) change their minds America is more polarized than ever. Whether the issue is Donald Trump, healthcare, abortion, gun control, breastfeeding, or...

The average divorce takes two years with a median cost of $30,000. Yet the true cost of divorce is more than time or money; it is the legacy of the decisions made during the process. No matter how long two people have been married, whether there are children or not, divorce often leads to bad...

Drawing on a combined expertise in improvisational theatre and psychiatry, author team Dan O'Connor and Dr. Jeff Katzman show readers how improv skills are the perfect antidote to loneliness and isolation. I know what you're thinking: Hold on...improv? Like getting on a stage in front of an...