Culture Change Business

A former Senior Partner and Global Managing Director at the legendary design firm IDEO shows how to design conversations and meetings that are creative and impactful. Conversations are one of the most fundamental means of communicating we have as humans. At their best, conversations are...

The ultimate guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field. Great customer service may be today's most essential competitive advantage. This book gives a step-by-step plan to craft a customer service culture and...

This critical resource gives managers, HR, and anyone who may come into contact with someone in trauma—including workplace violence, harassment, assault, illness, addiction, fraud, bankruptcy, and more—the tools they need to be prepared for what lies ahead. This book is crucial for every...

From the award-winning author and Financial Times columnist Elizabeth Uviebinené, a fundamental rethink of how we work and live. Because if we're going to really benefit from the radical shift of 2020, we have to rethink how we fit into an ecosystem. Elizabeth started with a simple desire to explore our relationship with work, and how it was impacting our lives.

It doesn’t matter if you have $100, $10,000 or $1,000 -Eric Tyson’s Investing for Dummies show you how to maximize your investment-the fun way. This hands-on down to earth reference cuts through the jargon and provides you with the techniques and strategies you need to make sound investment...

This insightful book demonstrates how to become a stronger, more confident leader -- one who can use communication to build alignment, enthusiasm, and productivity. In turbulent times, the ability to communicate with power and purpose becomes a crucial leadership competency. Smart executives...

Research shows you have a 50% chance of hiring the right employee… and a 50% chance of hiring the wrong one. It’s a?toss up, but it doesn’t have to be. After years of scientific research and first-hand interview experience with thousands of candidates, author Chaka Booker has created a...

Solve the Employee Disengagement Crisis with The Small Group Initiative—the groundbreaking audiobook by Kate Noonan, Hal Chappelear, and Rachelle Munsey, narrated by Stephen Dalton and published by AMZ Book Publishing Services. Drawing on 82+ years of combined expertise in business, academia, nonprofits, and religious sectors, this actionable guide equips leaders to revitalize stagnant cultures, foster trust, and ignite innovation through small-group discussions.

Leading Agile Acquisitions, by Jonathan Mostowski, is a powerful guide for transforming government contracting through culture change and agile methodologies in government procurement. It tackles the critical need for innovation in a traditionally rigid field, offering practical strategies and real-world examples. Ideal for government leaders, policymakers, program managers, and agile coaches, this book champions change and efficiency in procurement processes.

It is virtually impossible to feel connected and supported in life when you don’t feel that way where you spend most of our time—at work. In The Business of Friendship, friendship expert Shasta Nelson unpacks the distinct ways we can make work relationships the healthiest they can be, both...

Negotiation expert Kwame Christian's motto is: "The best things in life are on the other side of difficult conversations." If we want a more equitable workplace, and a more equitable world, we have to talk to each other about race. But, for so many of us, that's easier said than done.

From Silicon Valley boardrooms to rural communes to academic philosophy departments, a seemingly inconceivable idea is being seriously discussed: that the end of humanity’s reign on earth is imminent, and that we should welcome it. Anthropocene antihumanism has been inspired by revulsion at...

Politicians have failed us. But democracy doesn’t have to. Bought by special interests, detached from real life, obsessed with reelection. Politicians make big promises, deliver little to nothing, and keep the game rigged in their favor. But what can we do? In Politics Without Politicians...

“Larry Smith has hit on the new millennium’s major career issue.” —Booklist “Have you ever had a conversation with someone about your life that leaves you feeling so elated that you have goosebumps? This is a typical result of how I feel after chatting with Larry.” —M. Azam Javed...

Emotional Intelligence (EI) is a strong indicator of individual, team, and organizational success. But stocking up on emotionally intelligent employees isn't enough: you need a concrete plan for putting this valuable resource to work. The EQ Difference offers an array of self-assessment tools...

WINNER OF THE 2019 NAUTILUS BOOK AWARD In the fascinating story of the sustainable food revolution, an environmental journalist and professor asks the question: Is the future of food looking bleak—or better than ever? “In The Fate of Food, Amanda Little takes us on a tour of the...

The only thing you can rely on in today’s workplace is uncertainty. Between mergers and acquisitions, layoffs and team shuffles, pandemics and recessions, only the nimble survive. Change on the Run is your secret weapon to navigating it all. Change on the Run provides a laser-focused guide to navigating your way through disruption, without any time-consuming fluff or theory. Change-management expert Phil Buckley gives you 44 tried-and-true survival strategies for responding to transitions and disruptions as quickly as possible.

“Well-researched…[Soon] argues that in many cases eminent figures have done great work while putting off work they were supposed to be doing. Procrastination might, for some people, be part of innovation and the creative process.” — Wall Street Journal A fun and erudite celebration of...

Peter Bregman, author of the Wall Street Journal bestseller 18 Minutes, offers strategies to replace energy-wasting, counter-productive habits that commonly derail us with truly effective ones. The things we want most—peace of mind, fulfilling relationships, to do well at work—are...

Read by the author. This audiobook includes exclusive thoughts and asides from the author expanding on the content included in the book. Which kinds of companies will thrive and which will get crushed by the powerful forces in the global business landscape now at work? This groundbreaking new...