Design Management

Design-oriented firms such as Apple and IDEO have demonstrated how design thinking can directly affect business results. Yet most managers lack a real sense of how to put this new approach to use for issues other than product development and sales growth. Solving Problems with Design Thinking details 10 real-world examples of managers who successfully applied design methods at 3M, Toyota, IBM, Intuit, and SAP; entrepreneurial start-ups such as MeYou Health; and government and social sector organizations.

How do you respond to anger - in yourself or others? Do you fight fire with fire, or run for cover? Dr. Christian Conte created Yield Theory™ as a way to meet conflict without aggression or submissiveness through the practice of compassionate listening, de-escalation, and genuine communication. With Walking Through Anger, he shares this revolutionary model for dealing with inflamed emotions in even the most difficult and charged situations.

Going well beyond the recycled, superficial tactics in most leadership books, Thrive by Design introduces you to the triggers of exemplary workplace behavior at a neurological level. Tapping into these triggers leads to increased productivity, well-being, accountability, and retention. As you apply the practical approaches and tools outlined in the book, you will see less absenteeism, corrosive gossip, employee drama, accidents, and quality shortfalls.

So much passes us by, unnoticed. We multi-task, switch between screens, work faster. When was the last time you paused to consider a beautifully-made object or stunning natural landscape? Yet this is when our spirits lift and our soul is restored. Designer Alan Moore invites us to rethink not...

Getting to Know YOU: Embrace your Unique Blueprint and make Decisions you Love and Trust is a human design guidebook for you if you’re wanting to get from point A to point B without fear. It's about personal growth, transformation and decision-making for your unique personality! It’s a primer on human design - no jargon, no woo-woo, no fairy dust! Think about it: What is your life like when it’s hard to make decisions and each time you do, you worry about the outcomes? Are you still looking for the answers?

Feel stuck, stressed, or overwhelmed? It’s time to take back control—with habits and mindsets that actually stick. Thrive in Life Series is your practical, no-fluff guide to real, lasting change—without needing to overhaul your entire life. This powerful 2-in-1 edition combines The Positive Lifestyle Blueprint and How to Thrive Through Adversity to help you build daily habits that enhance your health, shift your mindset, and boost your ability to bounce back when life gets hard.

This book guides listeners through best practices around planning, designing, building, and implementing a design system, with insights and first-hand experiences from lead designers at Shopify, Google, Apple, Twitter, and LinkedIn.

Simplicity is arguably the most potent weapon in business—attracting customers, motivating employees, helping outthink competitors, and creating new efficiencies. Yet rarely is it as simple as it looks. Ken Segall’s first book, Insanely Simple, was based on observations gained from twelve...

Do you feel confident at work? Are there times when you lack confidence but can’t show it? The role of confidence in successful leadership is both significant and undisputed and yet organizations are full of leaders and teams who don’t have as much as they want and, even worse, are not doing anything about it. Attempts to develop confidence are usually confined to empty affirmations and vanilla-flavored self-help books. In contrast, this book provides an evidence-based code that outlines the steps we can all take to positively shift our confidence and that of our teams.

Moments of Impact is an audiobook on a mission: to eradicate time-sucking, energy-depleting workshops and meetings. In our fast-changing world, organizations have important challenges and opportunities to address - and no time to waste. Moments of Impact delivers the single most useful resource for managers and leaders who need better strategic conversation - now - to shape the future of their organizations.

The founder of Microsoft presents his vision for the future, in which he sees the digital technologies of the coming years changing the way we buy, work, learn, and communicate...

RAISE Your Value is the ultimate guide to elevating Architecture and Engineering firms out of the trap of commoditization. Learn how to Uncover Hidden Value, Design a Winning Advantage, and Charge More. As your firm pursues business, your staff must navigate difficult conversations around fees and pricing every day. Pressures from existing and potential new clients to lower fees often force your team to give away profits and avoid asking for change orders to get the work and “be competitive.”

Master the ten simple secrets used by the world's greatest business communicators and transform your career! Based on author Carmine Gallo's career as a Fortune 500 communications coach and Emmy Award-winning television journalist, 10 Simple Secrets of the World's Greatest Communicators has been...

Frugal Value contests the notion that companies can rise to the great challenges of our time by adopting so-called "sustainable business" practices. Instead, the acute ecological crisis requires an all-round rethink of what business does and how it does it. This book explores what business responsibility looks like today and how it could be put into practice through far-reaching changes to companies, ranging from new approaches to product design and business models to reconfiguration of operations and innovative ownership structures.

What’s the secret to wowing your customers while maintaining a loyal and dedicated workforce? No one knows better than Enterprise, the nationnation’s #1 car rental company, Enterprise Rent-A-Car. Drawing upon the secrets time-tested strategies that have propelledhelped Enterprise grow from a...

This book debunks the myth that leaders need to be creative like designers to apply design thinking. Applying design approaches and practices to organizational leadership is not just about its leaders becoming more creative. It is definitely not about the person at the top coming up with the grand answer. Design thinking starts with the 'pain point' related to the problem you are trying to solve. You get to the heart of the issue. It is a collaborative effort that neatly leads stakeholders and representatives affected by the problem to design novel leadership solutions that work.

From “tomorrow’s greatest designer” (The Atlantic), a personal and deeply researched look at how the choices we build into our environment reflect and determine the way we think, connect, and live. We've been led to believe that purposefully designed spaces are something reserved only for...

Dieses Hörbuch wird Sie mit der Einführung von Design Thinking in Ihr Unternehmen vertraut machen sowie einige der wichtigsten eingesetzten Methoden erläutern. Es zeigt, was Design Thinking bewirkt und wie es in Unternehmen eingesetzt werden kann. Design Thinker gibt es nicht nur in der Kreativwirtschaft oder im Design. Diese Methode wird von erfolgreichen Unternehmen weltweit eingesetzt, um die Qualität ihrer Prozesse und Dienstleistungen durch Überprüfung der vorhandenen Lösungen zu erhöhen.

Unternehmen richtig aufstellen für die digitale Zukunft. Bislang sprechen wir über Digitalisierung im Kontext von Menschen und Führungsaufgaben, aber nie in Bezug auf Organisationen. Es müssen aber auch die strukturellen Voraussetzungen gegeben sein, wenn ein Unternehmen seine Kultur ändern soll. Das Team um Isabell Welpe hat in einem mehrjährigen Forschungsprojekt Unternehmen im Digitalisierungsprozess begleitet und analysiert. In diesem Buch präsentieren die Autorinnen erstmals die fünf Erfolgsfaktoren für den Switch zur digitalen Organisation. Zusätzlich zu den Big Five geben sie Führungskräften einen Selbstdiagnose-Check sowie einen 10-Punkte-Plan für die Praxis mit auf den Weg.

Why are some organizations more innovative than others? How can we tap in to, empower, and leverage the natural innovation within our organizations that is so vital to our future success? Now more than ever, companies and institutions of all types and sizes are determined to create more innovative organizations. In study after study, leaders say that fostering innovation and the need for transformational change are among their top priorities.