Difficult Customers
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Dealing with Difficult Customers
- How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
- Auteur(s): Noah Fleming, Shawn Veltman, Debra Margles - Foreword
- Narrateur(s): Tom Parks, Cristina Panfilio
- Durée: 4 h et 50 min
- Version intégrale
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Au global3
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Performance3
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Histoire2
Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them? Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention.
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Dealing with Difficult Customers
- How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
- Narrateur(s): Tom Parks, Cristina Panfilio
- Durée: 4 h et 50 min
- Date de publication: 2017-12-28
- Langue: Anglais
- Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers....
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21,00 $ ou gratuit avec l'essai de 30 jours
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Powerful Phrases for Dealing with Workplace Conflict
- What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers
- Auteur(s): Karin Hurt, David Dye
- Narrateur(s): Karin Hurt, David Dye
- Durée: 4 h et 49 min
- Version intégrale
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Au global0
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Performance0
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Histoire0
Read by the authors. An essential guide to master any workplace conflict with confidence and ease, have less drama, better results, and thrive at work. In many workplaces today, workplace conflict is an escalating issue. The shift to remote work and hybrid teams has left many people longing for...
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Powerful Phrases for Dealing with Workplace Conflict
- What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers
- Narrateur(s): Karin Hurt, David Dye
- Durée: 4 h et 49 min
- Date de publication: 2024-05-14
- Langue: Anglais
- Read by the authors. An essential guide to master any workplace conflict with confidence and ease, have less drama, better results, and thrive at work. In many workplaces today, workplace conflict is an escalating issue. The shift to remote work and hybrid teams has left many people longing for...
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22,13 $ ou gratuit avec l'essai de 30 jours
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"I'm Just Looking” – The Secret to Selling the Difficult Customer
- SPARC – The Strategic Automotive Sales System That Helps You Get It Right the First Time
- Auteur(s): Amid Jones
- Narrateur(s): Bryan Burling
- Durée: 2 h et 3 min
- Version intégrale
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Au global0
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Performance0
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Histoire0
Every salesperson has heard it—the dreaded words: “I’m just looking.” But what if you could turn those hesitant browsers into eager buyers? In I’m Just Looking... The Secret to Selling the Difficult Customer, master automotive trainer Amid Jones unveils SPARC—The Strategic Automotive Sales System, a game-changing approach designed to help sales professionals connect, engage, and close more deals without pressure or gimmicks.
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"I'm Just Looking” – The Secret to Selling the Difficult Customer
- SPARC – The Strategic Automotive Sales System That Helps You Get It Right the First Time
- Narrateur(s): Bryan Burling
- Durée: 2 h et 3 min
- Date de publication: 2025-05-01
- Langue: Anglais
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In I’m Just Looking... The Secret to Selling the Difficult Customer, master automotive trainer Amid Jones unveils SPARC—The Strategic Automotive Sales System, a game-changing approach designed to help sales professionals connect, engage, and close more deals without pressure or gimmicks.
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8,71 $ ou gratuit avec l'essai de 30 jours
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Extra Mile
- 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Customer
- Auteur(s): Tycho Press
- Narrateur(s): Kevin Pariseau
- Durée: 7 h et 42 min
- Version intégrale
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Au global0
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The comprehensive guide to customer service for the 21st century. Even the most successful companies need their customers happy and coming back for more. Whether you’re just starting your business and want to lock up great customer service procedures or you’re an established company looking to revamp your customer service to answer new market needs, this is the resource for you.
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Extra Mile
- 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Customer
- Narrateur(s): Kevin Pariseau
- Durée: 7 h et 42 min
- Date de publication: 2018-10-09
- Langue: Anglais
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The comprehensive guide to customer service for the 21st century fit for whether you’re just starting your business and wanting to lock up great customer service procedures or if you’re an established company looking to revamp your customer service to answer new market needs....
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25,00 $ ou gratuit avec l'essai de 30 jours
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How to Handle Abusive Customers
- Effective Strategies for Navigating Difficult Interactions and Enhancing Customer Relations
- Auteur(s): Alexandra Cahill
- Narrateur(s): Judy Ruggles
- Durée: 1 h et 4 min
- Version intégrale
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Au global0
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Performance0
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Histoire0
In the demanding field of customer service, encountering difficult or abusive customers is an inevitable challenge. Alexandra Cahill's "How to Handle Abusive Customers" serves as a comprehensive guide, offering a wealth of practical strategies to effectively navigate these challenging interactions. This book is an invaluable resource for customer service representatives, retail workers, call center employees, and anyone who regularly engages with customers.
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How to Handle Abusive Customers
- Effective Strategies for Navigating Difficult Interactions and Enhancing Customer Relations
- Narrateur(s): Judy Ruggles
- Durée: 1 h et 4 min
- Date de publication: 2023-12-28
- Langue: Anglais
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In the demanding field of customer service, encountering difficult or abusive customers is an inevitable challenge. Alexandra Cahill's "How to Handle Abusive Customers" serves as a comprehensive guide, offering a wealth of practical strategies....
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8,71 $ ou gratuit avec l'essai de 30 jours
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