Difficult Relationships

Your workday is filled with them - people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

Using the newest research on human attachment and brain development, Terri Apter, an internationally acclaimed psychologist and writer, unlocks the mysteries of this complicated bond. She showcases the five different types of difficult mother - the angry mother, the controlling mother, the narcissistic mother, the envious mother, and the emotionally neglectful mother - and explains the patterns of behavior seen in each type.

Emily’s been shipped off to Iowa to live with her uber-conservative cousins. Aria’s boyfriend is behind bars—because of her. Spencer’s afraid she was involved in Ali’s murder. But Hanna’s fate is far worse: She’s clinging to life in the hospital because she knew too much.

When a letter that was never meant to be seen by anyone draws high school senior Evan Hansen into a family's grief over the loss of their son, he is given the chance of a lifetime: to belong. He just has to stick to a lie he never meant to tell: that the notoriously troubled Connor Murphy was his secret best friend. Suddenly, Evan isn't invisible anymore - even to the girl of his dreams. And Connor Murphy's parents, with their beautiful home on the other side of town, have taken him in like he was their own, desperate to know more about their enigmatic son from his closest friend.

Hunter, Autumn, and Summer - three of Kristina Snow's five children - live in different homes, with different guardians and different last names. They share only a predisposition for addiction and a host of troubled feelings toward the mother who barely knows them, a mother who has been riding with the monster, crank, for 20 years.

This innovative, heartfelt debut novel tells the story of a girl who's literally allergic to the outside world. When a new family moves in next door, she begins a complicated romance that challenges everything she's ever known.

It’s been years since 17-year-old Becca Hart believed in true love. But when her former best friend teases her for not having had a boyfriend, Becca impulsively pretends she’s been secretly seeing someone. Brett Wells has it all. As captain of the football team and one of the most popular guys in his school, he should have no problem finding someone to date, but he’s always been more focused on his future than who to bring to prom.

Stargirl. From the day she arrives at quiet Mica High in a burst of color and sound, the hallways hum with the murmur of “Stargirl, Stargirl.” She captures Leo Borlock’s heart with just one smile. She sparks a school-spirit revolution with just one cheer. The students of Mica High are enchanted. At first. Then they turn on her. Stargirl is suddenly shunned for everything that makes her different, and Leo, panicked and desperate with love, urges her to become the very thing that can destroy her: normal.

Join Ann Brashares' beloved sisterhood once again in a dazzling, fearless novel. It's a summer that will forever change the lives of Lena, Carmen, Bee, and Tibby, here and now, past and future, together and apart.

Postcard-perfect Jar Island is home to charming tourist shops, pristine beaches, amazing oceanfront homes - and three girls secretly plotting revenge. KAT is sick and tired of being bullied by her former best friend. LILLIA has always looked out for her little sister, so when she discovers that one of her guy friends has been secretly hooking up with her, she’s going to put a stop to it. MARY is perpetually haunted by a traumatic event from years past, and the boy who’s responsible has yet to get what’s coming to him. None of the girls can act on their revenge fantasies alone without being suspected. But together…anything is possible .

Are you living in chaos because you keep putting off important tasks until the last minute? Do you feel disorganized at home and at work? Are you experiencing feelings of anxiety, frustration, and helplessness because of all your unfinished projects? If so, it's time to break the procrastination habit and rewire your difficult work habits.

It’s been three years since the Virgil County High School Massacre. Three years since my best friend, Sarah, was killed in a bathroom stall during the mass shooting. Everyone knows Sarah’s story - that she died proclaiming her faith. But it’s not true. I know because I was with her when she died. I didn’t say anything then, and people got hurt because of it. Now Sarah’s parents are publishing a book about her, so this might be my last chance to set the record straight. Except Sarah’s martyrdom is important to a lot of people, people who don’t take kindly to what I’m trying to do.

An anxiety disorder disrupts 14-year-old Audrey’s daily life. She has been making slow but steady progress with Dr. Sarah, but when Audrey meets Linus, her brother’s gaming teammate, she is energized. She connects with him. Audrey can talk through her fears with Linus in a way she’s never been able to do with anyone before. As their friendship deepens and her recovery gains momentum, a sweet romantic connection develops, one that helps not just Audrey but also her entire family.

A legacy work from the multimillion copy best-selling author of The 7 Habits of Highly Effective People - hailed as the #1 Most Influential Business Book of the Twentieth Century - The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving.

Everyone knows Alice slept with two guys at one party. When Healy High star quarterback Brandon Fitzsimmons dies in a car crash, it was because he was sexting with Alice. Ask anybody. Rumor has it Alice Franklin is a slut. It's written all over the "slut stall" in the girls' bathroom: "Alice had sex in exchange for math test answers" and "Alice got an abortion last semester." After Brandon dies, the rumors start to spiral out of control.

Zara White suspects there's a freaky guy semi-stalking her. She's also obsessed with phobias. And it's true, she hasn't exactly been herself since her stepfather died. But exiling her to shivery Maine to live with her grandmother? That seems a bit extreme. The move is supposed to help her stay sane . . . but Zara's pretty sure her mom just can't deal with her right now.

It's been more than two years since Jon Evans and his family left Pennsylvania, hoping to find a safe place to live, yet Jon remains haunted by the deaths of those he loved. His prowess on a soccer field has guaranteed him a home in a well-protected enclave. But Jon is painfully aware that a missed goal, a careless word, even falling in love, can put his life and the lives of his mother, his sister Miranda, and her husband, Alex, in jeopardy. Can Jon risk doing what is right in a world gone so terribly wrong?

Shane is still reeling from the suicide of his kid sister, Destiny. How could he have missed the fact that she was so sad? He tries to share his grief with his girlfriend, Tara, but she's too concerned with her own needs to offer him much comfort. What he really wants is to be able to turn to the one person on the rez whom he loves - his friend, David. Things go from bad to worse as Shane's dream of going to university is shattered and his grieving mother withdraws from the world.

When 17-year-old Iranian American Kamran Smith learns that his brother has been labeled a terrorist, he knows something isn't right. In a race against time, it is up to Kamran to prove his brother's innocence, even as the country has turned against him and his family. With the help of a ragtag team of underground intelligence professionals, Kamran must piece together the clues and the codes that will save his brother's life - and save his country from possibly the largest terrorist attack since 9/11.

Pattyn’s father is dead. Now she’s on the run in this riveting companion to the New York Times best-selling Burned. Pattyn Von Stratten’s father is dead, and Pattyn is on the run. After far too many years of abuse at the hands of her father, and after the tragic loss of her beloved Ethan and their unborn child, Pattyn is desperate for peace. Only her sister Jackie knows what happened that night, but she is stuck at home with their mother, who clings to normalcy by allowing the truth to be covered up by their domineering community leaders.