Difficult Relationships

Your workday is filled with them - people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

Difficult people take over our lives. They live rent-free in our heads. We steel ourselves before we meet them. We can't relax when we are with them. We ruminate on their behaviour after they've gone. They harvest our empathy and operate without regard for our feelings. In Difficult People, Dr Rebecca Ray shows us how to recognise (and understand) difficult people and provides us with practical strategies for self-preservation. From learning when to say no, limiting contact, managing our reactions, and knowing when to walk away for good.

Using the newest research on human attachment and brain development, Terri Apter, an internationally acclaimed psychologist and writer, unlocks the mysteries of this complicated bond. She showcases the five different types of difficult mother - the angry mother, the controlling mother, the narcissistic mother, the envious mother, and the emotionally neglectful mother - and explains the patterns of behavior seen in each type.

When a letter that was never meant to be seen by anyone draws high school senior Evan Hansen into a family's grief over the loss of their son, he is given the chance of a lifetime: to belong. He just has to stick to a lie he never meant to tell: that the notoriously troubled Connor Murphy was his secret best friend. Suddenly, Evan isn't invisible anymore - even to the girl of his dreams. And Connor Murphy's parents, with their beautiful home on the other side of town, have taken him in like he was their own, desperate to know more about their enigmatic son from his closest friend.

At seven minutes past midnight, thirteen-year-old Conor wakes to find a monster outside his bedroom window. But it isn’t the monster Conor’s been expecting - he’s been expecting the one from his nightmare, the nightmare he’s had nearly every night since his mother started her treatments. The monster in his backyard is different. It’s ancient. And wild. And it wants something from Conor. Something terrible and dangerous. It wants the truth.

Samantha Kingston has it all: the world's most crush-worthy boyfriend, three amazing best friends, and first pick of everything at Thomas Jefferson High—from the best table in the cafeteria to the choicest parking spot. Friday, February 12, should be just another day in her charmed life. Instead, it turns out to be her last. Then she gets a second chance. Seven chances, in fact.

Tennyson: Don’t get me started on the Bruiser. He was voted “Most Likely to Get the Death Penalty” by the entire school. He’s the kid no one knows, no one talks to, and everyone hears disturbing rumors about. So why is my sister, Brontë, dating him? One of these days she’s going to take in the wrong stray dog, and it’s not going to end well.BronteMy brother has no right to talk about Brewster that way — no right to threaten him. There’s a reason why Brewster can’t have friends — why he can’t care about too many people.

Meet Rochelle “Elle” Evans: Pretty, popular - and never been kissed. Meet Noah Flynn: Badass, volatile - and a total player. When Elle decides to run a kissing booth at her school's Spring Carnival, she locks lips with Noah and her life is turned upside down. Her head says to keep away, but her heart wants to draw closer. This romance seems far from a fairy tale. Is Elle headed for heartbreak or will she get her happily ever after?

Thelma and Louise gets remade in this powerful, darkly funny teen novel from acclaimed authors Brittany Cavallaro and Emily Henry. Two teenage girls who have had enough of the controlling men in their lives take their rage on the road to make a new life for themselves.

​Sadness, shame, helplessness, anger, embarrassment, disappointment, frustration, and vulnerability. In 30 years as a practicing psychologist, Dr. Joan Rosenberg has found that what most often blocks people from success and feeling capable in life is the inability to experience, move through, and handle these eight unpleasant feelings. Knowing how to deal with intense, overwhelming, or uncomfortable feelings is essential to building confidence, emotional strength, and resilience.

While Jude fought for power in the Court of Elfhame against the cruel Prince Cardan, her sister, Taryn, began to fall in love with the trickster Locke. Half-apology and half-explanation, it turns out Taryn has some secrets of her own to reveal.

In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation and author of Possible, offers a proven breakthrough strategy for turning adversaries into negotiating partners.

Stargirl. From the day she arrives at quiet Mica High in a burst of color and sound, the hallways hum with the murmur of “Stargirl, Stargirl.” She captures Leo Borlock’s heart with just one smile. She sparks a school-spirit revolution with just one cheer. The students of Mica High are enchanted. At first. Then they turn on her. Stargirl is suddenly shunned for everything that makes her different, and Leo, panicked and desperate with love, urges her to become the very thing that can destroy her: normal.

In this parenting classic, Dr. Stanley Turecki, one of the nation's most respected experts on children and discipline—and himself the father of a once difficult child—offers compassionate and practical advice to parents of hard-to-raise children.

Hunter, Autumn, and Summer - three of Kristina Snow's five children - live in different homes, with different guardians and different last names. They share only a predisposition for addiction and a host of troubled feelings toward the mother who barely knows them, a mother who has been riding with the monster, crank, for 20 years.

Kristina Georgia Snow is the perfect daughter: gifted high school junior, quiet, never any trouble. But on a trip to visit her absentee father, she meets a boy who introduces her to crank. At first she finds it freeing, but soon Kristina's personality disappears inside the drug. What began as a wild, ecstatic ride turns into a struggle through hell for her mind, her soul, and her life.

In this powerful and immensely engaging follow-up to his first memoir, Sheff picks up where he left off and reveals his first-person account of stints at in-patient rehabilitation facilities, devastating relapses with alcohol and marijuana, and hard-won realizations about what it means to be a young adult living with addiction.

Postcard-perfect Jar Island is home to charming tourist shops, pristine beaches, amazing oceanfront homes - and three girls secretly plotting revenge. KAT is sick and tired of being bullied by her former best friend. LILLIA has always looked out for her little sister, so when she discovers that one of her guy friends has been secretly hooking up with her, she’s going to put a stop to it. MARY is perpetually haunted by a traumatic event from years past, and the boy who’s responsible has yet to get what’s coming to him. None of the girls can act on their revenge fantasies alone without being suspected. But together…anything is possible .

Jackie does not like surprises. Chaos is the enemy! The best way to get her successful, busy parents to notice her is to be perfect. The perfect look, the perfect grades—the perfect daughter. And then Jackie's family dies in a freak car accident and she has to move cross-country to live with the Walters—her new guardians. Now Jackie must trade in her Type A personality and New York City apartment for a Colorado ranch and all the wild Walter boys who come with it. How can she fit in and move on when she needs to keep her parents' memory alive by living up to the promise of perfect?

Everyone has something, someone, somewhere else that they’d rather be. For four high-school seniors, their goals of perfection are just as different as the paths they take to get there. Cara’s parents’ unrealistic expectations have already sent her twin brother spiraling toward suicide. For her, “perfect” means rejecting their ideals to take a chance on a new kind of love. Kendra covets the perfect face and body - no matter what surgeries and drugs she needs to get there. Sean will sacrifice more than he can ever win back....