English Etiquette

Just step out your door today, and you will notice that poise is a rarity in our wired, fast-paced, and unmannerly world. As uncivil behaviors like flip-flops at Broadway shows and digital oversharing proliferate, this timely book reminds us of the quiet power of behaving with dignity, kindness, and grace. Jennifer L. Scott's Parisian mentor, Madame Chic, embodied poise and not just with the good posture, stylish attire, and natural manners that made her extraordinarily elegant.

Learn how to leverage dark psychology and emotional manipulation techniques to get what you want out of people. This bundle contains volume one, two, and three in one audiobook!

Jordan Christy shares advice on how to be the most confident version of yourself, in this fully revised and updated edition derived from How to Be a Hepburn in a Hilton World. Though fashions may change, certain things never go out of style -- like your favorite little black dress that can take...

In our fast-paced, electronic society, the most basic social interaction - talking face-to-face - can be a challenge for even the most educated and self-assured individuals. And yet making conversation is a highly practical skill: those who do it well shine at networking parties, interviews, and business lunches. Good conversation also opens doors to a happier love life, warmer friendships, and more rewarding time with family.

50 Things Every Young Gentleman Should Know is a young man's guide to becoming the type of guy that people respect and enjoy. He knows how to shake hands. He knows how to be a good sport. He knows how to give a genuine compliment and how to speak his mind without being offensive. His friends listen to what he has to say, and he returns the favor. He knows how to achieve the perfect knot in a necktie, and more important, he knows when he should be wearing a tie in the first place. Oh, and his favorite ball cap? He knows when to wear it and when to leave it at home on his dresser.

Read by the authors. Laughter is a powerful remedy to what ails today’s teams and organizations. There are a host of neuroscientific explanations for why laughter makes us feel so great. Laughter triggers "feel good" chemicals in the brain which activate opiate receptors throughout your body...

Lady Winifred, the young Dowager Countess of Sedgewick, has already had one husband. She doesn't want another. And if Freddie ever did change her mind on the matter, she most certainly would not marry a ruthless, dominating, and heartless block of ice like the Duke of Plimpton. The Duke of Plimpton has already had one wife who did not love, or even like, him. Unfortunately, it seems he will have to take another. Because there is only one real candidate when it comes to Plimpton's next duchess, and that is Lady Winifred Sedgewick.

Two starred reviews! An instant New York Times bestseller! From Printz Honor–winning and New York Times bestselling author Julie Berry, a true-crime-nail-biter-turned-mythic-odyssey pitting Jack the Ripper against Medusa. “A powerful exploration of human connection during nightmarish...

Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.

A charming reminder of what it takes to be an exemplary womanùsomeone who is mindful of the effect she has on others and knows how to breeze through an awkward conversation with poise. Of all the women you know, how many of them would you describe as ôa ladyö? Naturally, you know women who...

Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships. It converts hostility into civility and civility into affinity. It changes the skeptics and cynics into the believers and the undecided into the loyal...

Meeting strangers at a party, alone in the elevator with the CEO, declining a second date because the first was a disaster - social situations apply a lot of pressure to do and say the right thing. 50 Essential Etiquette Lessons shows you the best way to approach these common challenges with confidence and ease. Never mind putting your pinkies up when you drink tea - this guide is packed with modern examples of how to handle any sticky situation.

Every young lady dreams of a life spent exchanging witty asides with a dashing Mr. Darcy, but how should you let him know your intentions? Seek counsel from this charming guide to Jane Austen's world. Its step-by-step instructions reveal the practicalities of life in Regency England. The Jane Austen Handbook is the perfect companion for fans of her novels and their film adaptations, complete with detailed information on love among the social classes, currency, dress, and nuances of graceful living.

A fun and informative illustrated kids’ guide, adapted for audio, to safely and productively navigating the digital landscape. Cellphones have become a fact of life, with children as young as eight (yes, eight!) getting their very own “devices.” Such boundless access means our kids are in...

We Were Liars meets Room in this masterfully plotted psychological thriller from the critically acclaimed author of A List of Cages, Robin Roe. SIXTEEN-YEAR-OLD SAYERS WAYTE HAS EVERYTHING. Popularity, good looks, perfect grades—there's nothing Sayers' family money can't buy. Until he's...

"Deliciously hilarious. If you care about people and enjoy a good laugh, I politely encourage you to read this book. Immediately." --Adam Grant, bestselling author of Originals From the brilliant comedic mind behind the hit movie Yes Man, a hilarious and pitch-perfect look at the rudeness...

Should you open the door for a lady? Is being kind enough? Can anyone learn to be a real gentleman? In today's society, being a gentleman isn't as simple as it used to be. Advances in equality and changes in style have made the rules harder to define and follow. How to Be a Gentleman: What Every Modern Man Needs to Know About Manners and Behaviors to Attract Women is more than a simple etiquette book. It's a path toward a more confident and attractive way of thinking and living.

For thousands of years, the Chinese believed that they had created a perfect social system based on Confucian values and tempered by the Mandate of Heaven. Dynasties came and went, but the essence of being Chinese remained essentially unchanged until the 20th century. Since then, change has taken place in Chinese society at an unprecedented speed: the country experienced the turmoil of civil war and revolution and then emerged on to the world stage as a global superpower.

India's huge population of 1.2 billion people is as varied and colorful as the spice markets of Old Delhi. Each region, caste, and community has its own culture, reflecting unique histories shaped by conquest, creativity, and religion. Steeped in ancient traditions, exceptionally fatalistic, and intensely passionate about their culture, the Indians are also ingenious, creative, and world leaders in cutting-edge science and technology. Show interest in their country, and it will be reciprocated with genuine warmth and friendship.

Chile - Culture Smart! provides essential information on attitudes, beliefs, and behavior in Chile, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. This concise guide will tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships.