English Etiquette

In our increasingly interconnected world, effective communication is the formula for success in any industry. Whether you’re speaking in public, writing an email, or navigating an important negotiation, how you present yourself through language is all-important in today's global business world. In How to Communicate Effectively with Anyone, Anywhere, two New York University professors reveal a new approach to global communication across key performance areas, including effective emailing, public speaking, and negotiation.

The first interview. Handling a difficult boss. The power of words. Networking. Small talk. Dressing for a cocktail dinner. Holding chopsticks. Drinking wine. Twitter etiquette. Sexual harassment in office. Remembering names. Receiving compliments. Women travelling alone. Thank you notes. The...

“Mine” is one of the first words babies learn, and by the time we grow up, the idea of ownership seems natural, whether we are buying a cup of coffee or a house. But who controls the space behind your airplane seat: you, reclining, or the squished laptop user behind you? Why is plagiarism...

Ralph Ward’s new book Hacking the Boardroom gathers these first-hand, best-practice “boardroom hacks” from around the world–intelligence that boards must have now to do a better oversight job, with less time, less effort, and fewer legal dangers. These are “how-to” insights from front-line board members, CEOs, corporate staffers, top consultants, and legal advisors. Such intelligence is learned the hard way, through trial and error in most boardrooms. Now, listeners can discover this valuable boardsmanship insight, collected in a single volume.

In a rare attempt to understand the Indianness of Indians-among the most intelligent people in the world, but also, to a dispassionate eye, perhaps the most baffling-V. Raghunathan uses the props of game theory and behavioral economics to provide an insight into the difficult conundrum...

Politeness, founded upon such a rule, becomes the expression, in graceful manner, of social virtues. The spirit of politeness consists in a certain attention to forms and ceremonies, which are meant both to please others and ourselves, and to make others pleased with us; a still clearer definition may be given by saying that politeness is goodness of heart put into daily practice; there can be no true politeness without kindness, purity, singleness of heart, and sensibility

For thousands of years, the Chinese believed that they had created a perfect social system based on Confucian values and tempered by the Mandate of Heaven. Dynasties came and went, but the essence of being Chinese remained essentially unchanged until the 20th century. Since then, change has taken place in Chinese society at an unprecedented speed: the country experienced the turmoil of civil war and revolution and then emerged on to the world stage as a global superpower.

Race Rules is an innovative, practical manual for white people of the unwritten rules relating to race, explaining the unvarnished truth about racist and offensive white behaviors. It offers a unique lens from Fatimah Gilliam, a light-skinned Black woman, and is informed by the revealing things white people say when they don't realize she's Black. Presented as a series of race rules, this book has each chapter tackling a specific topic many people of color wish white people understood.

Have you ever been in a situation where you suddenly find yourself feeling awkward because you don't know what to do or say? Maybe it happened at a dinner with your colleagues, or at a wedding reception or maybe at a funeral? In fact, for most people not knowing certain specific social norms has on occasion lead to a tendency to be excluded from social events. Remember, there is more to good manners than sipping your tea the right way. These specific sets of rules allow us to identify with each other and find common ground.

How do you maintain a family-friendly office without discriminating against singles? What’s the difference between showing romantic interest and sexual harassment? Which colleagues should be invited to family weddings? When should you be unavailable, at or away from work? Don’t convene a focus group or appeal to Human Resources - consult Miss Manners! With wit and wisdom, Miss Manners restores civility, guiding you around your coworker’s messy cubicle, past your overly prying boss, around the bridal shower for the new temp, and through tedious staff meetings.

Man was not intended to live like a bear or a hermit, apart from others of his own nature, and, philosophy and reason will each agree with me, that man was born for sociability and finds his true delight in society. Society is a word capable of many meanings, and used here in each and all of them. Society, par excellence; the world at large; the little clique to which he is bound by early ties; the companionship of friends or relatives; even society tete a tete with one dear sympathizing soul, are pleasant states for a man to be in.

Everyone has a "schmuck" in their office - a difficult, disruptive person who upsets the workplace, confuses their coworkers, and causes concern. No one is safe from a schmuck. They come in many sizes and shapes. In her new audiobook, Dr. Jody Foster explains the entire spectrum of schmucks and how they can decrease productivity and generally make everyone else unhappy.

"Deliciously hilarious. If you care about people and enjoy a good laugh, I politely encourage you to read this book. Immediately." --Adam Grant, bestselling author of Originals From the brilliant comedic mind behind the hit movie Yes Man, a hilarious and pitch-perfect look at the rudeness...

Written in clear, simple terms, this guide explains golf 's rules and etiquette by taking listeners through a round of golf. From dressing properly to putting the final ball on the 18th green, Jim Corbett (nationally recognized as "Mr. Golf Etiquette") covers all the do's and don'ts - and even lets listeners know which rules are safe to bend when playing with friends.

This is McCammon's honest, funny, and entertaining journey from impostor to authority - a story that begins with periods of debilitating workplace anxiety but leads to rich insights and practical advice from a guy who still remembers what it's like to feel entirely ill equipped for professional success.

The Japanese people have always seen themselves as a nation uniquely apart. Their exquisite art forms and elegant culture, military prowess and technological precision, have long been the envy of friend and foe alike. Today, even as Japan adapts to a rapidly changing world, its traditional culture and consensus-based philosophy have proved remarkably resilient. Culture Smart! Japan will broaden your perception and understanding of this complex, rich, and dynamic society.

It's Monday. Time to hit the pause button on your personality and get ready for the next meeting because, for the next five days, we'll be speaking the language of business. And, from bloated jargon and monotonous memos to syrupy slogans and deadly dull presentations, the official language of business is bull. The second we get to work, we join the masses who trade the wit and warmth of their voices for a corporate stamp of approval and the comfort of conformity.

Learn the art of good manners in only 60 minutes of conversation and instruction.

There's no denying that we live in a world full of instant gratification. As for emailing an employer to follow up on a recent job interview? Anticipate hearing back in several days, if not longer. With a slight adjustment to your outlook and timeframe, you can still soar through your job search with patience and positivity.

A fun and informative illustrated kids’ guide, adapted for audio, to safely and productively navigating the digital landscape. Cellphones have become a fact of life, with children as young as eight (yes, eight!) getting their very own “devices.” Such boundless access means our kids are in...