English Etiquette

A guide to personal and professional empowerment through civility and social skills by two White House social secretaries who offer an important fundamental message - everyone is important, and everyone deserves to be treated well. Part etiquette, part leadership, part personal empowerment, Treating People Well is a guide to developing social skills in order to build more successful relationships in life and at work.

In our fast-paced, electronic society, the most basic social interaction - talking face-to-face - can be a challenge for even the most educated and self-assured individuals. And yet making conversation is a highly practical skill: those who do it well shine at networking parties, interviews, and business lunches. Good conversation also opens doors to a happier love life, warmer friendships, and more rewarding time with family.

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.

Originally published in 1896, General Henry M. Robert's classic guide to smooth, orderly, and fairly conducted meetings has sold millions of copies in numerous editions as the gold standard of meeting procedure for parliamentarians and novice club presidents and members alike. The best book from which to learn all about running and taking an effective part in meetings, General Robert's gift of order is as indispensable now as it was a century ago.

How does one become a CEO? Many people know they want to climb the corporate ladder, but don't have a clue about how to ascend that ladder without losing their grip. In this insightful, controversial program, Jeffrey J. Fox offers solid, practical advice and recommendations on how to fulfill your ambition to better yourself, to be a contributor, to make a difference, to grow professionally, and to be more successful.

Minding your manners is an acquired skill, but what serves you well elsewhere could trip you up in Japan. Save yourself possible embarrassment with Etiquette Guide to Japan. An inside look at Japanese social graces, it answers all the questions of the thoughtful traveler. Extensive, specific information on Japanese business etiquette assists listeners traveling to Japan for business.

Saying the right thing isn't just about feeling comfortable. It's also essential for building successful relationships, getting ahead at work, and increasing your income. To get what you want, you have to know how to ask for it, how to negotiate, how to react. That's where Lisa Marshall's audiobook comes in. With proven strategies and practical action plans, Smart Talk will help you resolve conflicts, strengthen your natural charisma, and master the art of persuasion.

Do you feel out of your depth when setting objectives for your team? Ah, the annual ritual of objective-setting! Loved by so few, undertaken by so many. Do you get a slight knot in the pit of your stomach, just thinking about it? Most managers dread it because they're not 100 percent sure of what they're supposed to do. Promoted with little training, they're just supposed to know how to design objectives. Know how to develop soft skills. Sure it's easy, right? On top of that, there’s the niggling feeling that the process doesn’t make much of a difference.

Medieval people are often portrayed as having poor hygiene and table manners—licking their knives or throwing chicken bones on the floor. In the Middle Ages, however, such behavior was not tolerated. Medieval society cherished order in nearly every facet of life, from regular hand-washing to daily prayer. There were consequences if you didn’t adhere to the rules of good behavior: you wouldn’t be invited to the lord’s next dinner, you wouldn’t win the battle, and you wouldn’t win the lady.

Every team has a manager.... But not every team is lucky enough to have a true leader. Get ready to break the mold! Did you know that 82 percent of employees would consider quitting their job because of a bad boss? And it isn’t just that you don’t want to be a bad boss…. You don’t want to be a boss at all – you want to be a leader.

The best and the brightest use advisors and experts. Whether in business, sports, entertainment, academia, or politics—expert help is a fundamental enabler of success. That means that the demand for expert advice will grow and the competition will increase for such help. This isn't a matter of "certificates" and "universities," it's a matter of specific skill and behavioral sets that create a trusting bond and reliance. Trusted advisors are beyond coaches—they are comprehensive resources and supporters.

Of all the women you know, how many of them would you describe as "a lady"? Naturally, you know women who are kind and intelligent, witty and resourceful; but a lady is an altogether different variety of female. She's mindful of the effect she has on those around her, and she's careful not to let her words or appearance betray her true intentions. How to Be a Lady is a charming reminder of what it takes to be an exemplary woman - someone who knows how to breeze through an awkward conversation with poise, or delicately sidestep the beauty salon gossip.

50 Things Every Young Gentleman Should Know is a young man's guide to becoming the type of guy that people respect and enjoy. He knows how to shake hands. He knows how to be a good sport. He knows how to give a genuine compliment and how to speak his mind without being offensive. His friends listen to what he has to say, and he returns the favor. He knows how to achieve the perfect knot in a necktie, and more important, he knows when he should be wearing a tie in the first place. Oh, and his favorite ball cap? He knows when to wear it and when to leave it at home on his dresser.

Really, it's too much to expect any normal man to behave like a staid accountant in order to inherit the fortune he deserves to support the lifestyle of an earl. So when Derek Saunders's favorite elderly aunt and her ill-conceived - and possibly fraudulent - Lady Travelers Society loses one of their members, what's a man to do but step up to the challenge? Now he's escorting the world's most maddening woman to the world's most romantic city to find her missing relative.

This book is your complete guide on how to wow your employer and land that job! Job hunting and the terrifying interview process that follows is one of the most stressful and intimidating things of modern life. Long gone are the days when an individual could walk into an interview unprepared, land a job with prospects, and gently climb the ladder until he or she retired.

In our increasingly interconnected world, effective communication is the formula for success in any industry. Whether you’re speaking in public, writing an email, or navigating an important negotiation, how you present yourself through language is all-important in today's global business world. In How to Communicate Effectively with Anyone, Anywhere, two New York University professors reveal a new approach to global communication across key performance areas, including effective emailing, public speaking, and negotiation.

You know those subtle tricks your coworkers are all guilty of? The constant nodding, pretend concentration, useless rhetorical questions? These tricks make them seem like they know what they're doing when in fact they have no clue. This behavior is so ingrained, so subtle, and so often mistaken for true intelligence that identifying it, calling it out, or compiling it into an exhaustive digest has never been attempted. Until now.

Fan-favorite Bravolebrity Patricia Altschul from the primetime show Southern Charm finally brings fans her eagerly anticipated opus on etiquette and living a glamorous Southern lifestyle. Patricia provides advice on every situation, from hosting a memorable cocktail party, to decoding the dress code for any event, to handling a drunken boor at the dinner table, to delivering the perfectly phrased insult - like her now iconic "shameless strumpet".

An invaluable resource for parents who hope their little boys will grow up to be the kind of men who know which fork to use, how to treat others, and generally make their parents proud. How to Raise a Gentleman focuses on real-life topics such as: being a good sport, play dates, and—especially for boys—"personal habits: farting, belching, boogers, and scratching."

Don't pack anxiety in your suitcase! Listening to Tanzania - Culture Smart! before you go, will ease your travel, help you to make friends, and avoid confusion. Tanzania - Culture Smart! will help you to understand local manners, customs, and laws. Tanzania - Culture Smart! goes the extra mile to help you brush up on your cultural small talk and will make you confident in leaving your comfort zone far behind.