English Etiquette

Read by the authors. Laughter is a powerful remedy to what ails today’s teams and organizations. There are a host of neuroscientific explanations for why laughter makes us feel so great. Laughter triggers "feel good" chemicals in the brain which activate opiate receptors throughout your body...

Should you open the door for a lady? Is being kind enough? Can anyone learn to be a real gentleman? In today's society, being a gentleman isn't as simple as it used to be. Advances in equality and changes in style have made the rules harder to define and follow. How to Be a Gentleman: What Every Modern Man Needs to Know About Manners and Behaviors to Attract Women is more than a simple etiquette book. It's a path toward a more confident and attractive way of thinking and living.

We Were Liars meets Room in this masterfully plotted psychological thriller from the critically acclaimed author of A List of Cages, Robin Roe. SIXTEEN-YEAR-OLD SAYERS WAYTE HAS EVERYTHING. Popularity, good looks, perfect grades—there's nothing Sayers' family money can't buy. Until he's...

Every young lady dreams of a life spent exchanging witty asides with a dashing Mr. Darcy, but how should you let him know your intentions? Seek counsel from this charming guide to Jane Austen's world. Its step-by-step instructions reveal the practicalities of life in Regency England. The Jane Austen Handbook is the perfect companion for fans of her novels and their film adaptations, complete with detailed information on love among the social classes, currency, dress, and nuances of graceful living.

Lady Winifred, the young Dowager Countess of Sedgewick, has already had one husband. She doesn't want another. And if Freddie ever did change her mind on the matter, she most certainly would not marry a ruthless, dominating, and heartless block of ice like the Duke of Plimpton. The Duke of Plimpton has already had one wife who did not love, or even like, him. Unfortunately, it seems he will have to take another. Because there is only one real candidate when it comes to Plimpton's next duchess, and that is Lady Winifred Sedgewick.

Culture Smart! provides essential information, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. These concise guides tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships.

Bestselling author of The Bro Code, Barney Stinson of How I Met Your Mother fame, presents The Playbook—like Neil Strauss’s The Game for Bros, The Playbook offers advice on the many creative and resourceful ways Barney’s developed to wine, dine, and score with “The Ladies.” Since the...

"Deliciously hilarious. If you care about people and enjoy a good laugh, I politely encourage you to read this book. Immediately." --Adam Grant, bestselling author of Originals From the brilliant comedic mind behind the hit movie Yes Man, a hilarious and pitch-perfect look at the rudeness...

Meeting strangers at a party, alone in the elevator with the CEO, declining a second date because the first was a disaster - social situations apply a lot of pressure to do and say the right thing. 50 Essential Etiquette Lessons shows you the best way to approach these common challenges with confidence and ease. Never mind putting your pinkies up when you drink tea - this guide is packed with modern examples of how to handle any sticky situation.

Two starred reviews! An instant New York Times bestseller! From Printz Honor–winning and New York Times bestselling author Julie Berry, a true-crime-nail-biter-turned-mythic-odyssey pitting Jack the Ripper against Medusa. A defiant love song to sisterhood, a survivors’ battle cry, and a...

Fan-favorite Bravolebrity Patricia Altschul from the primetime show Southern Charm finally brings fans her eagerly anticipated opus on etiquette and living a glamorous Southern lifestyle. Patricia provides advice on every situation, from hosting a memorable cocktail party, to decoding the dress code for any event, to handling a drunken boor at the dinner table, to delivering the perfectly phrased insult - like her now iconic "shameless strumpet".

An invaluable resource for parents who hope their little boys will grow up to be the kind of men who know which fork to use, how to treat others, and generally make their parents proud. How to Raise a Gentleman focuses on real-life topics such as: being a good sport, play dates, and - especially...

Chile - Culture Smart! provides essential information on attitudes, beliefs, and behavior in Chile, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. This concise guide will tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships.

From international bestselling author and retired FBI special agent Joe Navarro—a guide to reading other people’s body language and using your own to build and maintain lasting connections in an increasingly lonely and isolated world. As an FBI special agent focused on counterintelligence...

Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.

Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships. It converts hostility into civility and civility into affinity. It changes the skeptics and cynics into the believers and the undecided into the loyal...

How do you maintain a family-friendly office without discriminating against singles? What’s the difference between showing romantic interest and sexual harassment? Which colleagues should be invited to family weddings? When should you be unavailable, at or away from work? Don’t convene a focus group or appeal to Human Resources - consult Miss Manners! With wit and wisdom, Miss Manners restores civility, guiding you around your coworker’s messy cubicle, past your overly prying boss, around the bridal shower for the new temp, and through tedious staff meetings.

An authoritative and witty guide to modern table manners for all occasions by one of the world's most acclaimed chefs and restaurateurs Table Manners is an entertaining and practical guide to manners for everyone and every occasion. Whether you are a guest at a potluck or the host of a dinner...

There is far more to Switzerland than beautiful scenery, chocolate, watches, faceless bankers, and spotless cities. The real Switzerland is full of surprises and anything but bland. This small, rugged, landlocked country at the heart of Europe has been a confederation since the first three cantons came together in a defensive alliance in 1291. Four national languages are spoken within its borders. Its present 26 cantons are largely autonomous and retain their individual characters.

In a world where every decision, every success, and every relationship is dictated by human behavior, The Ops Manual offers you the tools that the elite use to rise to power. The strategies and frameworks within will transform how you interact with others, enabling you to influence, inspire, and control outcomes with scientific precision.