Essential Communication

This Vietnamese language course is designed for professionals in the medical and healthcare fields who wish to improve their communication skills with Vietnamese-speaking patients. While the course includes some essential 'universal' vocabulary and phrases that can be useful in various situations, its primary focus is on equipping you with the language skills necessary for medical scenarios, conversations, and the understanding of technical terminology.

Whether you are forced to negotiate a high-pressure business deal or confront an angry family member, within the chapters of this book you will learn how to manage your emotions and quickly process information during stressful situations. You will learn how to effectively read your counterparts and how to decipher their words and body language. This book will properly prepare you for conflict and how to effectively use these skills in multiple real-world situations.

This is a complete and practical guide which highlights the authors' new strategic approaches to selling when the buyer initially declines or is resistant on a sales opportunity. The authors introduce a novel concept called the Circle of Persuasion which offers sales reps a new approach in this potentially tricky process. Along the way, When Buyers Say No details prescriptive steps and even sample dialogues that will instruct and guide sales professionals on how to best cultivate buyer-seller relationships.

Help your teen unlock their full potential in just a few months with essential life skills, even if they're overwhelmed by the transition to adulthood! Are you worried they won’t have the skills they need to thrive when they step into the real world? Are you looking for the best resources to guide your teenager toward confidence and independence?

In a business world that spans several continents, it is no longer common for everyone to speak English as a first language. Whether you speak English as a first, second, or even third language, intercultural business communication means that getting it right first time has never been more important for you and your organization. English can never be standardized in the global and digital marketplace; instead, we can learn how to customize business English according to our own values and culture and communicate successfully across borders.

This is the go-to guide on working with anyone in your office - from the difficult or negative to the toxic and destructive - whether they are your manager, a team member, or someone who’s just waiting out the clock. Chock-full of useful advice that will make your workday happier and more productive.

NLP: The Essential Handbook for Business is a straight-talking, highly practical guide to using NLP to significantly improve your results at work. Whether you want to be a better leader, manager, negotiator, salesperson, or decision-maker, you can learn proven NLP techniques that will boost your career as well as the performance of colleagues and the organization itself.

Communication expert and popular speaker Quentin Schultze offers a practical, accessible, and inspiring guide to public speaking, showing readers how to serve their audiences with faith, skill, and virtue. This thoroughly rewritten and expanded edition has been tested and revised with input from Christian undergraduates and contains new chapters on timely topics, such as speaking for video, conducting group presentations, and engaging society civilly. A complete public speaking textbook for Christian universities, it includes helpful sidebars, tips, and appendixes.

Meeting strangers at a party, alone in the elevator with the CEO, declining a second date because the first was a disaster - social situations apply a lot of pressure to do and say the right thing. 50 Essential Etiquette Lessons shows you the best way to approach these common challenges with confidence and ease. Never mind putting your pinkies up when you drink tea - this guide is packed with modern examples of how to handle any sticky situation.

Negotiation-whether brokering a deal, mediating a dispute, or writing up a contract-is both a necessary and challenging aspect of business life. This guide helps managers to sharpen their skills and become more effective deal makers in any situation.

This audiobook shows you how to communicate effectively in your marriage without fighting and feel safe sharing your most private thoughts. In this narration, you’ll find the essential information you need to build a positive romantic relationship with your spouse using the power of healthy communication. Like playing the piano or driving a car, communication in marriage is a skill you can learn. This book shares practical steps and effective verbal and nonverbal communication techniques that can help you create a marriage with lasting harmony.

Is talking to others your Achilles' heel? Do you dread having to talk to your boss or show a presentation at a meeting? Is your lack of public speaking skills holding your career back? If so, Crucial Communication: Control Difficult Workplace Conversations Using Essential Dialogue Tools to Achieve Positive Results More Often is the right book for you! This book will show you real-life communication techniques so that you feel more comfortable talking to people at work, in different social settings, and more!

Body language can be used for many things. After some basic techniques that involve mirroring and adjusting to people’s moods, the audiobook gets a bit more specific. Several situations are highlighted in which non-verbal communication and social cues can be extremely useful. The first one is negotiations. Imagine if you could read all the signs of the person you are negotiating with. Could you get a better deal if you could read his or her mood? You bet. Another important area in which body language plays a role, is in selling.

Have you noticed that on some days, everything seems to go so smoothly? Those times when everybody shares the same deadline and all of a sudden everything gets done. What’s going on here? What’s different in these scenarios? At the core of each situation is a replicable occurrence, a behavior pattern, or a trend you can understand and utilize. In fact, with just a little bit of heightened awareness and increased focus on your situation, you can pinpoint these exact patterns and recreate them at will.

Unlock the secrets to confident and effective flirting with "How to Flirt Like a Pro: Essential Skills for Attracting Women." This comprehensive guide is your go-to resource for mastering the art of attraction and developing the skills you need to captivate any woman you desire.

Looking to fix communication issues in your relationship? This audiobook is for you! Resolve and prevent arguing with your husband with relevant insight provided in this audiobook. This audiobook offers an insight into some of the common problems experienced in relationships and offers advice based on suitable examples that the listener can relate with. The information is current and relies on the most recent research from some of the top universities in the country.

Stories for Work walks you through the science of storytelling, revealing the secrets behind great storytellers and showing you how to master the art of storytelling in business. Stories hold a unique place in our psyche, and the right story at the right time can be a game-changer in business; whether tragedy, triumph, tension, or transition, a good story can captivate the listener and help you achieve your goals.

Leaders often know what they need to do, but don’t have a clue who they need to be. Being Essential presents the seven questions that will help any leader discover an authentic path to the true self and master a virtuous cycle of self-awareness that fosters purpose, value, and joy at work and in life.

How often do you walk away from a conversation feeling really heard? That it moved the people in it forward in some important way? You’re not alone. In his practice as a designer, Fred Dust began to approach conversations differently. After years of trying to broker communication between colleagues and clients, he came to believe there had to a way to design the art of conversation itself with intention and purpose, but still artful and playful.

We began with a question: “Do you listen to respond, or listen to understand?” While many books are written about how to get your point across, effective communication is about transmitting and receiving messages as close to the intended meaning as possible. One central issue contributes more than others to the deterioration of a message’s intended meaning. Real-world communication can be compared to standing on a two-way street filled with loud and distracting traffic. Imagine that you are on one side of that street, but the person trying to speak with you is on the other side.