Future Business

The future of mobility is evolving at an accelerating pace. This is most evident in the automotive retail channel, as both car dealers and automakers are experiencing an enhanced level of change. The Future of Automotive Retail provides a framework for how these changes are impacting both automaker and automotive dealer. The book provides a handy framework to categorize these changes across vehicle production, evolving consumer expectations, vehicle ownership, vehicle power sources, autonomy, connectivity, and servicing of vehicles.

With emerging technology transforming customer expectations, it's important to keep a laser focus on the experience companies provide their customers. Tomorrow's customers need to be targeted today! Customer experience futurist Blake Morgan outlines ten easy-to-follow customer experience...

The most complete and authoritative guide to Gen Z, describing how leaders must adapt their employment, sales and marketing, product, and growth strategies to attract and keep this important new generation of customers, employees and trendsetters. Gen Z changes everything. Today’s businesses...

Based on years of work in the field with scores of companies, including Bosch, 3M, Schlumberger, and Rio Tinto, The Scrum Fieldbook delivers a hands-on, practical approach to rapidly delivering value for companies and organizations. Scrum is the secret weapon behind some of today’s most...

With Aristine at his side, Eden Chain technology will connect Jack's new people as they get ready to go to war, but Kassos - the city of intrigue and fear - is not what it seems. There's a new threat in the region, known as the Procurators, and they are using the past against Jack and his people - nanobots. War is coming, and Jack is determined to win at all costs.

New York Times bestseller! Legendary investment guru Ric Edelman offers a prescient personal finance guide on how technology and science is reshaping the way we save, invest, and plan for the future. In The Truth About Your Future, award-winning financial advisor Ric Edelman reveals how...

In Marketing 6.0, the celebrated promoter of the "Four P's of Marketing," Philip Kotler, explains how marketers can use technology to address customers' needs and make a difference in the world. In a new age of metamarketing, this book provides marketers with a way to integrate technological and business model evolution with the dramatic shifts in consumer behavior that have happened in the last decade.

AI-Powered Customer Experience, The Future of Call Center Excellence. Future belongs to organizations that understand how to measure what matters: customer lifetime value, emotional satisfaction, effort reduction, and the seamless orchestration of human and artificial intelligence working together. Thirty years ago, when I first stepped into a call center, success was measured by how many calls an agent could handle per hour. The faster you moved customers along, the better your numbers looked.

The New York Times bestselling author of Woke Inc. and a 2024 presidential candidate makes the case that the essence of true American identity is to pursue excellence unapologetically and reject victimhood culture. Hardship is now equated with victimhood. Outward displays of vulnerability in...

A vision for building a society that looks beyond money and toward maximizing the values that make life worth living, from the cofounder of Kickstarter Western society is trapped by three assumptions: 1) That the point of life is to maximize your self-interest and wealth, 2) That we're...

In today’s unpredictable environment, supply chains need to do more than just react; they must foresee, adjust, and lead change. Future-Ready Supply Chain Management by Dennis V. Rozario offers a practical action plan for leaders navigating volatility, complexity, and rapid innovation. This book is essential for executives, educators, and innovators focused on building smarter, faster, and more resilient supply chains.

We stand at an inflection point where technology can be leveraged to unleash human potential, or it can pit humans against machines. Heather McGowan and Chris Shipley have dedicated the last five years to understanding how technical, business, and cultural shifts have brought us to this place in order to construct this comprehensive and approachable guide to the future of work.

INSTANT NATIONAL BESTSELLER “Reshma Saujani…offers a daring new approach: it’s not our job to do more, it’s time for our workplaces to pay up.” —Tarana Burke, founder of the “me too” movement The founder of Girls Who Code and bestselling author of Brave, Not Perfect confronts the...

David Christian is renowned for pioneering the emerging discipline of Big History, which surveys the whole of the past. With Future Stories, he casts his sharp analytical eye forward, offering an introduction to the strange world of the future, and a guide to what we think we know about it at all scales, from the individual to the cosmological. Christian consults theologians, philosophers, scientists, statisticians, and scholars as he explores how we prepare for uncertain futures, including the future of human evolution, artificial intelligence, interstellar travel, and more.

In an unparalleled collaboration, two leading global thinkers in technology and foreign affairs give us their widely anticipated, transformational vision of the future: a world where everyone is connected - a world full of challenges and benefits that are ours to meet and to harness. Eric Schmidt is one of Silicon Valley’s great leaders, having taken Google from a small startup to one of the world’s most influential companies. Jared Cohen is the director of Google Ideas and a former adviser to secretaries of state Condoleezza Rice and Hillary Clinton.

Is the Future of Your Business Driven by Fear or Faith? If the past few years have taught us anything, it’s that our tomorrows are filled with uncertainty. While we cannot control what is coming, we can be fully prepared. Adaptation enables us to get ahead of the shift and positions us to take advantage of it. Gary Mottershead believes in a better future for your business.

What if there were a way to cut through all the financial mumbo-jumbo? Wouldn't it be great if someone could really explain to us-in plain and simple English-the basics we must know about investing in order to insure our financial freedom? At last, here's good news. Jargon-free and written for...

In the first book of its kind, an acclaimed futurist gives readers the tools they need to envision and create the future they want. If you’re like most people, thinking about tomorrow makes you anxious. You may have dreams of what you want to do or where you want to be in the next few months...

They both had different plans for their futures . . . until their hearts led them to each other. Michelle Lantz dreams of marrying and starting a family, and now that she's been dating Korey for over a year, she thought it was only a matter of time before he proposed. But lately, Korey has...

Narrated by Scott Wallace and converted with AI to Reid Hoffman's voice Instant New York Times and USA Today Bestseller. Tech visionary and co-founder of Manas AI Reid Hoffman shares his unique insider’s perspective on an AI-powered future, making the case for its potential to unlock a world...