Future Intelligence

AI-Powered Customer Experience, The Future of Call Center Excellence. Future belongs to organizations that understand how to measure what matters: customer lifetime value, emotional satisfaction, effort reduction, and the seamless orchestration of human and artificial intelligence working together. Thirty years ago, when I first stepped into a call center, success was measured by how many calls an agent could handle per hour. The faster you moved customers along, the better your numbers looked.

AI Unleashed: How Artificial Intelligence Will Shape the Future of Work and Life explores the transformative power of artificial intelligence and its profound impact on our world. In this compelling and accessible guide, you’ll discover how AI is revolutionizing industries, reshaping the workforce, and solving some of humanity’s most pressing challenges. Delve into topics like disaster response, education, and healthcare, where AI is driving innovation and saving lives.

How the Internet lost its way—and how to fix it. Reclaiming the Internet is an indictment of how Big Tech cloaks ruthless commercial exploitation in the language of free speech. Olivier Sylvain, a leading legal scholar and former senior advisor at the Federal Trade Commission, exposes the...

Conquer AI in just days, even if you've never written a single line of code. And the dirty little secret that no one wants you to know: You can ask AI, and it will write the code for you! Do you wonder how artificial intelligence can revolutionize your career or help you start a successful business? Do you feel overwhelmed by the complexity of AI and its jargon? Are you looking for a clear, practical guide to harness AI without feeling intimidated? You're not alone. Many professionals like you are eager to explore the world of AI, but find it difficult to know where to start.

’…an essential and fascinating manual for every woman who wants to understand equality within an ever-changing, modern world.’ Scarlett Curtis ‘…[this book] taught me more than any book has ever taught me about AI.’ Chris Evans, Virgin Radio How To Talk To Robots, is your girls guide...

Are you curious about how AI is transforming the world around you? The Complete Beginner's Guide to AI breaks down complex topics into easy-to-understand language. This book is designed to make the fascinating world of AI accessible and relatable to everyone, regardless of your technical expertise. Learn what AI is and how it has evolved with terms and concepts explained in plain, everyday language. Discover the AI technologies already woven into your daily life, sometimes in unexpected places. Explore AI's profound impact on various industries.

Want to use AI in your classroom but unsure where to begin? Struggling with how it fits your curriculum or concerned about ethics? You're not alone. Many educators feel the same—but with the right tools, you can make AI work for your students.

The Intelligence Future: Exploring the Power and Potential of Artificial Intelligence" is a detailed analysis of artificial intelligence (AI). This Book provides a complete examination of AI, highlighting its advancement across time and current importance. The fundamental concepts and terminologies of artificial intelligence, including machine learning, neural networks, and natural language processing, are explored.

Human history has always been shaped by technology, but AI is like no technology that has come before it. Unlike the wheel, combustion engines, or electricity, AI does the thing that humans do best: think. Acclaimed author and teacher Martha Brockenbrough guides listeners through the development of this world-changing technology, exploring how AI has touched every corner of our world, including education, healthcare, work, politics, war, international relations, and even romance.

Agentic AI goes beyond simply automating tasks. It can plan, make decisions, take action, and adapt to new information. AI agents are capable of collaborating with other agents, systems, and people—reshaping how work gets done and how value is created. The rise of these digital workers will have a profound effect on industries, roles, and organizations of all sizes.

In Democratizing Artificial Intelligence to Benefit Everyone, Dr. Jacques Ludik takes us on a holistic sense-making journey to synthesize and better our understanding of AI, its applications, its benefits, its risks, its limitations, its progress, and its likely future paths. As a founder of multiple AI companies with three decades of experience in AI and its world-wide applications, Dr. Ludik's audiobook offers specific solutions that address designing for social good, building human-compatible AI, and so many more ideas for reshaping civilization for beneficial outcomes!

As the first book of its kind, Artificial Intelligence in Business and Technology guides listeners on an expansive journey through the transformative world of AI, offering a thorough dissection of this game-changing technology that promises to redefine our future.

Every day, we use our computers to perform remarkable feats. A simple web search picks out a handful of relevant needles from the world's biggest haystack. Uploading a photo to Facebook transmits millions of pieces of information over numerous error-prone network links, yet somehow a perfect copy of the photo arrives intact. Without even knowing it, we use public-key cryptography to transmit secret information like credit card numbers, and we use digital signatures to verify the identity of the websites we visit.

You’re not alone. Teachers everywhere face the same challenges. But there’s a solution. AI for Educators will help you enhance classroom engagement, cut down on admin tasks, and keep up with AI-driven trends in education.

In the age of artificial intelligence, where the lines between human and machine blur, a new era of creativity and possibility emerges. Surviving Creative Evolution by Shannon Hayner is your compass in this transformative landscape, offering a unique blend of spirituality, philosophy, and practical self-care strategies to help you not just survive but thrive amidst automation anxiety.

Your job won’t survive the AI revolution. But you can. This audiobook is your wake-up call. In The AI Job Shock, Lucas Everett reveals the cold truth behind the rise of artificial intelligence—and how it's already replacing millions of jobs. But all hope isn’t lost. With the right skills, mindset, and strategy, you can beat the bots and stay ahead.

Sensationalism about AI has reached new heights, and getting a useful understanding of it has never been more important. AI will extend and accelerate thinking, delivering unprecedented abundance. But it will also require us to navigate a path of challenges ranging from today’s issues of bias, privacy, and explainability, to job displacement through automation, and a future coexistence with superintelligent machines. This book is the roadmap to that path.

In AI in the Therapist Chair, we explore how artificial intelligence is rapidly transforming mental health care, offering both new opportunities and significant challenges. You might be wondering: Can AI replicate the empathetic connection of a human therapist? While AI can provide valuable support and accessibility, it can't replace the human touch with those emotional cues and understanding gained from experience. However, with the right human guidance, AI can drive remarkable advancements in mental health care.

From Amazon's Alexa to Japan's robot chefs, technology is becoming increasingly saturated into our everyday lives. Previous technological revolutions have come and gone, but this one is different. For the first time in economic history, productivity and employment are diverging, suggesting that humans are contributing less to economic growth.

As the digital world becomes more connected and data privacy concerns grow, traditional centralized machine learning models face serious limitations. Federated Learning presents a revolutionary approach—enabling intelligent agents to learn collaboratively across decentralized devices while keeping sensitive data where it originates. This book explores the architecture, techniques, and transformative potential of federated learning in environments that are dynamic, distributed, and data-rich.