Future Intelligence

For thousands of years, customers have been individual humans, families or organizations. But soon, generative AI enabled software and hardware machines will start to act as customers. First they will shop for us, later they will act for themselves. You can’t take them to dinner, and they won’t fall for your slogans, but they might help grow your market – if you know how. Companies are already being called on the phone by software that sounds like a person. Cars will buy their own fuel and tires. That smart speaker in every home can become the housekeeper and shopper for the family it serves.

AI-Powered Customer Experience, The Future of Call Center Excellence. Future belongs to organizations that understand how to measure what matters: customer lifetime value, emotional satisfaction, effort reduction, and the seamless orchestration of human and artificial intelligence working together. Thirty years ago, when I first stepped into a call center, success was measured by how many calls an agent could handle per hour. The faster you moved customers along, the better your numbers looked.

AI Unleashed: How Artificial Intelligence Will Shape the Future of Work and Life explores the transformative power of artificial intelligence and its profound impact on our world. In this compelling and accessible guide, you’ll discover how AI is revolutionizing industries, reshaping the workforce, and solving some of humanity’s most pressing challenges. Delve into topics like disaster response, education, and healthcare, where AI is driving innovation and saving lives.

How the Internet lost its way—and how to fix it. Reclaiming the Internet is an indictment of how Big Tech cloaks ruthless commercial exploitation in the language of free speech. Olivier Sylvain, a leading legal scholar and former senior advisor at the Federal Trade Commission, exposes the...

Future Skills 2030 is your guide to navigating the Fourth Industrial Revolution with confidence. As new technologies disrupt industries and redefine jobs, this audiobook helps you understand what’s happening, why it matters, and how to prepare. It explores the key forces shaping our future—AI, robotics, climate change, geopolitical shifts—and outlines the essential hard and soft skills you’ll need to stay relevant.

Conquer AI in just days, even if you've never written a single line of code. And the dirty little secret that no one wants you to know: You can ask AI, and it will write the code for you! Do you wonder how artificial intelligence can revolutionize your career or help you start a successful business? Do you feel overwhelmed by the complexity of AI and its jargon? Are you looking for a clear, practical guide to harness AI without feeling intimidated? You're not alone. Many professionals like you are eager to explore the world of AI, but find it difficult to know where to start.

Are you curious about how AI is transforming the world around you? The Complete Beginner's Guide to AI breaks down complex topics into easy-to-understand language. This book is designed to make the fascinating world of AI accessible and relatable to everyone, regardless of your technical expertise. Learn what AI is and how it has evolved with terms and concepts explained in plain, everyday language. Discover the AI technologies already woven into your daily life, sometimes in unexpected places. Explore AI's profound impact on various industries.

The Intelligence Future: Exploring the Power and Potential of Artificial Intelligence" is a detailed analysis of artificial intelligence (AI). This Book provides a complete examination of AI, highlighting its advancement across time and current importance. The fundamental concepts and terminologies of artificial intelligence, including machine learning, neural networks, and natural language processing, are explored.

Human history has always been shaped by technology, but AI is like no technology that has come before it. Unlike the wheel, combustion engines, or electricity, AI does the thing that humans do best: think. Acclaimed author and teacher Martha Brockenbrough guides listeners through the development of this world-changing technology, exploring how AI has touched every corner of our world, including education, healthcare, work, politics, war, international relations, and even romance.

Want to use AI in your classroom but unsure where to begin? Struggling with how it fits your curriculum or concerned about ethics? You're not alone. Many educators feel the same—but with the right tools, you can make AI work for your students.

Agentic AI goes beyond simply automating tasks. It can plan, make decisions, take action, and adapt to new information. AI agents are capable of collaborating with other agents, systems, and people—reshaping how work gets done and how value is created. The rise of these digital workers will have a profound effect on industries, roles, and organizations of all sizes.

In Democratizing Artificial Intelligence to Benefit Everyone, Dr. Jacques Ludik takes us on a holistic sense-making journey to synthesize and better our understanding of AI, its applications, its benefits, its risks, its limitations, its progress, and its likely future paths. As a founder of multiple AI companies with three decades of experience in AI and its world-wide applications, Dr. Ludik's audiobook offers specific solutions that address designing for social good, building human-compatible AI, and so many more ideas for reshaping civilization for beneficial outcomes!

As the first book of its kind, Artificial Intelligence in Business and Technology guides listeners on an expansive journey through the transformative world of AI, offering a thorough dissection of this game-changing technology that promises to redefine our future.

You’re not alone. Teachers everywhere face the same challenges. But there’s a solution. AI for Educators will help you enhance classroom engagement, cut down on admin tasks, and keep up with AI-driven trends in education.

In the age of artificial intelligence, where the lines between human and machine blur, a new era of creativity and possibility emerges. Surviving Creative Evolution by Shannon Hayner is your compass in this transformative landscape, offering a unique blend of spirituality, philosophy, and practical self-care strategies to help you not just survive but thrive amidst automation anxiety.

Unlock the full potential of AI in education and transform your classroom into a personalized, efficient learning environment! Our book offers proven strategies, ethical considerations, and cost-effective tools to successfully integrate AI into your educational scenario. Gain comprehensive access to an ever-evolving resource page that alone exceeds the cost of the book.

Your job won’t survive the AI revolution. But you can. This audiobook is your wake-up call. In The AI Job Shock, Lucas Everett reveals the cold truth behind the rise of artificial intelligence—and how it's already replacing millions of jobs. But all hope isn’t lost. With the right skills, mindset, and strategy, you can beat the bots and stay ahead.

Sensationalism about AI has reached new heights, and getting a useful understanding of it has never been more important. AI will extend and accelerate thinking, delivering unprecedented abundance. But it will also require us to navigate a path of challenges ranging from today’s issues of bias, privacy, and explainability, to job displacement through automation, and a future coexistence with superintelligent machines. This book is the roadmap to that path.

In AI in the Therapist Chair, we explore how artificial intelligence is rapidly transforming mental health care, offering both new opportunities and significant challenges. You might be wondering: Can AI replicate the empathetic connection of a human therapist? While AI can provide valuable support and accessibility, it can't replace the human touch with those emotional cues and understanding gained from experience. However, with the right human guidance, AI can drive remarkable advancements in mental health care.

From Amazon's Alexa to Japan's robot chefs, technology is becoming increasingly saturated into our everyday lives. Previous technological revolutions have come and gone, but this one is different. For the first time in economic history, productivity and employment are diverging, suggesting that humans are contributing less to economic growth.