High Management

The Startup Checklist is the entrepreneur's essential companion. While most entrepreneurship books focus on strategy, this invaluable guide provides the concrete steps that will get your new business off to a strong start. You'll learn the ins and outs of startup execution, management, legal issues, and practical processes throughout the launch and growth phases and how to avoid the critical missteps that threaten the foundation of your business.

Why is 1001 Ways to Reward Employees, with over 1.4 million copies in print, such an extraordinary bestseller? Because a little over 10 years ago Bob Nelson took the seeds of an idea and turned it into something indispensable for business. The idea? That it's not a raise that motivates an employee, and it's not a promotion ¿ what really sparks a person to perform are those intangible, unexpected gestures that signify real appreciation for a job well done.

Daily observation of classroom teaching can significantly impact the quality of teaching and learning. Organized into 21 chapters designed to be read over a period of 21 school days, Now We're Talking! presents a results-driven approach that far surpasses traditional walkthrough models of feedback for teachers. School leaders will complete two cycles of teacher evaluations while reading the book and establish the necessary foundation for subsequent visits.

For more than 50 years, NASA's Mission Control has been known for two things: perfect decision-making in extreme situations and producing generations of steely-eyed missile men and women who continue that tradition. A key to that legacy of brilliant performance is a particular brand of leadership, especially at the working level in Mission Control. Take the ultimate insider's look at the leadership values and culture that created the best team on this planet.

Do you hope to be coached or be a great coach? Or wish that your organization could execute its coaching mandate? Mark Colgate's 8 Moments of Power is the missing piece for those hoping to orchestrate a coaching change. In this engaging book, Colgate takes us on a journey with humorous stories, case studies, and pragmatic frameworks, while examining how organizations can create a coaching system that designs for, and delivers, continuous feedback that simultaneously increases employee and customer engagement.

It’s not enough to hire an executive assistant and hope for the best. They can be your project manager, personal assistant, and chief of staff—if you know how to cultivate a partnership. In The 29-Hour Work Day, EA specialists and ProAssisting founders Ethan Bull and Stephanie Bull reveal their framework for building an alliance with the right EA to support your professional and personal growth. Their five performance multipliers show how to hire a trustworthy assistant, establish expectations, and set guidelines that will enable you both to accomplish goals.

COVID. Climate change. Refugee resettlement. Global supply chains. We're facing a new generation of complex problems, stretching across the public and private sectors. Historically we've looked to government for big solutions, but the reality is, the government we have now is a poor match for the problems we face. We need a fresh new approach. As William D. Eggers and Donald F. Kettl show in this indispensable book, we need a government of bridgebuilders—public managers and leaders who collaborate with partners, both inside and outside government, to get the job done.

In Friend and Foe, researchers Galinsky and Schweitzer explain why this debate misses the mark. Rather than being hardwired to compete or cooperate, humans have evolved to do both. It is only by learning how to strike the right balance between these two forces that we can improve our long-term relationships and get more of what we want.

The trick to moving from your teen years into adulthood isn't about having all the answers—it's knowing what questions to ask. This book is your go-to guide for all things grown-up and the handbook for those life questions you haven't even thought to ask.

As they say, there are a thousand ways to use a knife. If one method isn't working, don't keep doing it. It's time you try another effective method to help students see themselves and the world from a different, much better perspective.

Whether you're preparing for a college entrance exam or a major business presentation, Ron Fry's How to Study Program equips you for a lifetime of learning. Conversational, approachable, and newly revised, this comprehensive program includes the all-time best seller, How to Study, plus six other helpful study guides.

Anger management is a crucial skill that everyone should learn, especially during the high school years. It's all about understanding and controlling our angry emotions in a healthy way. Anger is a normal human emotion, and it's perfectly okay to feel angry at times. However, what really matters is how we handle it. If not managed properly, anger can lead to negative consequences in our personal and social lives. One essential aspect of anger management is recognizing the physical and emotional signs of anger.

Getting It Done Right, unlike general management books, focuses on the issues uniquely faced by human service managers. Vincent Pettinelli encourages human service professionals to fully realize their commitment to the highest quality services by dedicating themselves to mastering essential management skills. Getting It Done Right is an invaluable guide for any human service manager or any employee considering a move into leadership. Human services is an environment with diverse constraints and frequently conflicting demands.

Talent in the workplace is increasingly identified as a key factor in determining success. If effectively managed it has the potential to be a productive resource capable of adding value and competitive advantage to an organization. The Talent Powered Organization takes a strategic yet practical view of talent. Drawing on research and real-life experiences with clients, the authors provide a series of conceptual frameworks to attract, develop, and retain the best workforce.

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

Navigating Life with Chronic Pain provides accessible, comprehensive, and up-to-date information about the challenges patients, family, and caregivers face when confronted by chronic pain.

The Culture Blueprint is a systematic guide to building a company culture. This audiobook is about fostering committed, enthusiastic employees. Distilling his years of experience teaching culture-building to companies like Google, P&G, and Amazon.

In this helpful how-to, author Tom Kendrick reveals field-proven principles for navigating high-pressure situations, so you can overcome any obstacle. Even with a terrific project management program in place, problems can arise to derail your team’s hard work. This book explores a wide range of challenging scenarios and practical solutions and is packed with insightful answers to over 100 of your most urgent project management questions.

Informed by interviews with corporate strategists at leading companies around the world, eminent consultants at firms such as Bain, the Boston Consulting Group, and McKinsey & Co., and the internal archives of strategic innovators such as General Electric and Shell, this book provides vivid insights into the trials and tribulations of practice innovation in strategy, and stresses the hard work of the little recognized and sometimes eccentric innovators within the profession.

Feeling overwhelmed by personal finance? You’re not alone. Many young adults find navigating the financial world intimidating. This book is your financial GPS, transforming stress into success with simple, actionable steps.