Leadership Class

Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy to elevate the company's customer experience to best-in-class across all brands and industries.

From one of the most electric and consequential figures to emerge from the contemporary American labor movement, the remarkable story of his battle to create the first Amazon union in the U.S. and a powerful call to arms on behalf of the working class In the early days of the Covid pandemic...

Pendant plus de 20 ans, Tatiana Brillanta travaillé pour le RAID, le service spécial d'intervention français. Sa mission ? Négocier, au nom de l'État, les affaires les plus délicates : prises d'otages, menaces de mort, attaques à la bombe ou terrorisme... Dans cette masterclass, Tatiana vous donne la clé pour réussir toutes vos négociations. Négocier votre salaire, discuter avec vos enfants ou avec un individu perturbateur... votre voix peut devenir un atout majeur et vous changer la vie.

Dana Wright-Wasson, president of Take Action Inc. and renowned speaker, shares the components necessary for leaders to design an exceptional employee experience. Using design thinking, studies, and stories from more than 20 years of facilitating employee engagement within teams and organizations, Dana will show you how to develop your leadership strengths, recognize good ideas, and give voice to your teams. She also uses examples from admired global corporations that are creating real impact, including Zappos, Google, Netflix, and Mars, Incorporated.

Charles de Gaulle a été le Français le plus notable du XXe siècle. L'homme appartient à l'Histoire. Mais sa personnalité semble défier l'analyse : homme d'action il écrit des livres d'un style raffiné, militaire de carrière il excelle en manœuvre politique, homme de droite il nationalise à tour de bras, personnalité charismatique c'est un solitaire. Et finalement cet homme réussit à paraître tout d'une pièce à force de contradictions.

Many executives focus too narrowly on the financial side of their business and neglect the importance of communicating with their employees, the media, and the public. World Class Communication equips you with crisis lessons, procedures, and examples that could help your company save millions of dollars through proper preparation and response. The must-have audiobook every CEO needs, World Class Communication is packed with examples of good and bad handling of countless situations and expert instruction on how to manage them without breaking into a sweat.

Transform your teaching experience and regain control of your classroom. DISCOVER HOW TO GUIDE AND CONTROL STUDENT BEHAVIOR IN JUST 5 EASY STEPS and start seeing results immediately!

Club Wealth’s World Class Administrative Assistant book is meant for administrative assistants who want a guidebook specific to working with a real estate agent or team.

Comment définir une stratégie en étant factuel, cohérent et en gardant une juste distance par rapports aux croyances ? En éclairant de façon précise les principaux concepts de la stratégie - effet d'échelle, différenciation, rapports de forces, etc. - les douze modules de "Stratégie sans complexes" vous permettront de poser clairement les bonnes questions de la stratégie, d'y répondre factuellement et de déduire des réponses les principales lignes stratégiques à suivre.

سواء كنت مديرًا طموحًا، أو تشغل منصبًا في الإدارة الوسطى، أو مسئولًا تنفيذيًّا عالميًّا، فإن هذا الكتاب سيزودك بالمهارات والرؤى والثقة اللازمة لتصبح مديرًا من الطراز العالمي. يرى أكثر من 77% من أصحاب المؤسسات أن القوى العاملة في العصر الحالي تنقصها مهارات القيادة الفعَّالة؛ ما يتيح فرصة هائلة لنجاح أي شخص يصقل مهاراته ليصبح مديرًا من الطراز العالمي. يكشف هذا الكتاب الرائد أسرار النجاح من خلال رؤى رئيسية عر جميع قطاعات وتخصصات الأعمال، بدءًا من إدارة الوقت والاجتماعات، وصولًا إلى تطوير الإستراتيجيات وبناء الفرق.

It’s hard to avoid innovation these days. Nearly every product gets marketed as being disruptive, whether it’s genuinely a new invention or just a new toothbrush. But in this manifesto on the state of American work, historians of technology Lee Vinsel and Andrew L. Russell argue that our way of thinking about and pursuing innovation has made us poorer, less safe, and — ironically — less innovative. Drawing on years of original research and reporting, The Innovation Delusion shows how the ideology of change for its own sake has proved a disaster.

¿Cuál es la mayor ganancia en el tiempo de un líder? Después de que los líderes hayan invertido en su propio crecimiento de liderazgo, ¿cuál es la mejor manera de lograr su misión y hacer crecer a sus organizaciones? ¡Desarrollar líderes! Cuantos más líderes tenga una organización y...

"Il n'y a rien de plus pratique qu'une bonne théorie", disait Kurt Lewin. Surtout quand cette théorie est le fait d'un praticien. Pendant plus de trente ans, Jacques Chaize s'est attaché avec succès à construire une entreprise agile, capable d'initier le changement plutôt que de le subir. Il s'est aussi attaché, à travers des livres et conférences, à formaliser, synthétiser, théoriser sans jargon ce qu'il fait et ce qui marche. Dans un langage clair, il nous livre ici la quintessence de ce qui dans l'action permet à une entreprise de prendre en main son développement.

"Preserving the legacy of Arizona’s John McCain as one of the country’s most iconic statesmen is important work for the public trust and annals of history. As McCain’s first press secretary, Marla Sheiner, brings to historians and chroniclers a collection of rare documents from his first Congressional campaign and testaments to his leadership."

What is it about Napoleon Bonaparte that has led recognized leaders such as General George S. Patton to study his principles-and countless books on management and leadership to quote his maxims? What lessons can today's project managers and leaders learn from Napoleon's successes and failures?...

Equal but Different is based on my doctoral thesis, which investigated the intersection of race, gender, and social class in women leaders' career progression. The women leaders came up with strategies for gender transformation at leadership level. The audiobook presents life stories of women leaders in South Africa and abroad and men who believe in gender equality and have contributed toward this goal.

Standards are the foundation of our educational systems today. Fairness, rigor, and high achievement for all students are the focus of standards-based schools. Yet the standards movement means nothing if it does not improve student achievement in the classroom. In this revised edition, Dr. Reeves provides step-by-step guidance on how to design and implement standards-based performance assessment to make improved teaching and learning a reality in the classroom.

Are you looking to learn the core elements of coaching in order to help take your performance, and, where applicable, that of your team or others around you, to the next level? Is your goal to coach in the areas of business, sport, personal development, or any other area of life?

Pour agir et décider, nous mobilisons des croyances et du savoir. Dans ce jeu où se glisse parfois la discrimination, des drames humains, le racisme, etc. un acteur silencieux s'entend à contrôler nos pensées et influencer nos actes. Cet acteur, c'est le stéréotype. En une lumineuse suite de vidéos, Patrick Scharnitzky nous montre que s'il est impossible de ne pas avoir de stéréotypes, il convient de les expliciter et d'en prendre conscience pour ne pas leur donner le contrôle de nos vies.

In this business guide for our times, Michelli distills best leadership practices that can be used in any company, in any industry. Organized into four main themes - Set the Foundation, Build Connections, Move with Purpose, and Harness Change - Stronger Through Adversity provides a deep dive into the methods, tactics, and approaches leaders have used to keep their company afloat and to position it for success long after the pandemic.