Leadership Communication Skills

In 2020, the world as we knew it changed. For close to two years, people were socially isolated. Many of us lost the art of human face-to-face connections that lead to the development of close intimate relationships. In Relational Intelligence, Dr. Adam C. Bandelli outlines the five essential skills that can help you reconnect with others and build strong, long-lasting relationships. Drawing on research from the fields of psychology, sociology, and behavioral science, he explains why these skills are necessary tools for building a life of joy, satisfaction, and fulfillment.

If you are one of the millions of people who wake up every morning with a deep desire to play bigger, but don't know how or where to start, then Bold New You is your road map on how to get out of your own way, take courageous action, and be a better leader of yourself. This audiobook is filled with personal stories and testimonials of how individuals, just like you, discovered deeper self-awareness, shifted their mindset and the roadblocks holding them back, and made some different choices so they could lead with stronger impact and influence.

It matters less what you say and more what people hear. Communication is the foundation of leadership, cultures, and relationships. It's at the core of being more fully yourself. Yet communication is one of the primary challenges of our time at work, at home, and online. Honestly Speaking will revolutionize the way you lead, love, and live your life by shifting the way you communicate.

Tim Stevens traveled an alternative road—leaving high school and immediately joining a national non-profit organization. He rose quickly through the ranks of leadership, but nine years later left it all behind to help an upstart church get its footing. During the 20 years Stevens served as Executive Pastor at Granger Community Church near South Bend, Indiana, the ministry grew from a congregation of 300 to more than 5,000; from a staff of five to more than 130; with a preschool, restaurant, three campuses and more than 1,800 new churches planted in southern India.

A quick-and-easy guide to core business and career concepts - no MBA required. The ability to negotiate a deal. Confidence to oversee staff. Complete, accurate monitoring of expenses. In today's business world, these are must-have skills. But all too often, comprehensive business books turn the important details of best practices into tedious listening that would put even a CEO to sleep. From hiring and firing to strategizing and calculating revenues, Negotiating 101 is an easy-to-understand road map of today's complex business world.

Most people don't know how to deal well with anger, so when it shows up at work, it can be nasty - and costly! We'll give you awareness of what's happening and effective approaches on how to manage anger, so it doesn't manage you.

Many of our coaching clientele at Change Masters fit what we call the Intelligent/Impatient Person profile (IIPP). You might be one of them, or you might be dealing with one of them yourself. It's a great tool to have in your arsenal, but it can also mow people down if you're not aware. We'll help give you awareness about IIPP that will help you greatly at work - and at home.

Forty-percent of the things we worry about never happen. So why do we spend so much time thinking about them? On top of that, the average corporate employee is exhausted. A typical corporate executive has the alertness level at mid-afternoon of a 75-year-old! We'll give you tips on how to let go of the worries that are consuming your valuable energy and how to take care of yourself at work.

Sarcasm is so deliciously tempting, especially when there are so many possible things to skewer at work! Sarcasm is a higher-level intelligence function - you've got to be bright to do it well. However, there can be a huge perceptual cost to you for indulging in this behavior. We'll describe the price and suggest alternatives for using your intelligence that won't harm the way you're perceived.

Most people want to please their bosses, but they're not sure how to do so. That's because they're not sure what's important to you, even when you think you've been crystal clear on setting expectations. We'll give you some great tips on how to get what you need done by being clear on what you want, as well as how to deliver difficult messages about unmet expectations.

Things that may be so obvious to us may not be at all clear to those around us. That's why it's crucial to make sure people are tracking with us in the way we desire, so we can get what we need. Here are some effective approaches to make sure others are on board with what you're telling them.

Your sense of mature presence and ability to deal with challenge is greatly impacted by the manner in which you take feedback. It can literally knock you out of contention if not handled well. We'll teach you how to act, rather than react, to get maximum value from the feedback you receive.

How did you and your work team respond to the 9/11 attack on the World Trade Center? Hopefully you will never have to experience that degree of tragedy again, but you do have to deal with crisis all the time. Giving hope in any whitewater environment can create enormous gains for you. We'll give you thoughts on how to deal with crisis more effectively and how to pass hope along to increase morale.

There are times when anger and pride create tremendous issues in communication and productivity. Our pride can keep us from asking for the help we need at the time we need it most. Anger can not only linger for years but can inflict stress on the people around you. We'll help you look at forgiveness in a whole new way, allowing you to move on with your life at work.

The more experienced you become, the more roles you need to juggle. This series explains how to balance more effectively and find time for the three major roles you will face every day throughout your career: manager, leader, and coach.

Skills that worked earlier in your career sometimes don't work as well today. There are amazingly predictable patterns in any career, any industry, on a professional level that we've observed over time. At Change Masters, we've come to call this pattern Decade Shifts, representing the changes in expectations people have of you as you progress over time. We'll walk you through some of the behavioral highlights of the 20s, 30s, 40s, and your 50s and 60s.

Conversations at the elevator, a cocktail party, or the water cooler can do a great deal to boost your career - if you know how to approach them correctly. We'll give you tips on how to increase your comfort in preparing for the spontaneous moment.

The Center for Creative Leadership has found that the number-one skill shared by top executives is outstanding listening. Listening is the single greatest connector you can have with someone. Hearing the facts and the emotion allows you to understand where others are coming from and to learn what you need to know early enough to take corrective action.

Negotiations happen constantly in big ways and small at work. We'll give you tips on how to successfully plan and execute negotiations, as well ways to avoid getting blindsided.

Dealing with resistance to change when you get a promotion can make or break your first 90 days. Many people are burned out on change, and they can be glassy-eyed at the prospect of anything you suggest. Hear how three respected leaders went through the school of hard knocks, and see what you can borrow from their journey to be more successful. They can help you better navigate the corporate river.