Leadership Growth

The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome.

Great leaders and teams don't know everything, and they don't get it right every time. What sets them apart is their commitment to continual learning and vertical growth. Vertical growth is about cultivating the self-awareness to see our self-defeating thoughts, assumptions, and behaviors, and then consciously creating new behaviors that are aligned with our best intentions and aspirations.

Create a church unchurched people absolutely love to attend. Deep and Wide provides church leaders with an in-depth look into North Point Community Church and its strategy for creating churches unchurched people absolutely love to attend. Andy Stanley shares his strategy for preaching and programming to both mature believers and cynical unbelievers, essential ingredients for creating irresistible environments, and North Point's spiritual formation model (The Five Faith Catalysts).

Tom Golisano understands the fears, risks, and challenges small-business owners face every day - he’s lived it. He has launched and grown his own highly successful businesses and mentored dozens of entrepreneurs, helping them build their own successful companies.

Learn proven principles to create and maintain a clear, effective marketing strategy that attracts your ideal clients, generates greater profits, and is easy for you and your team to follow.

This book is designed for busy professionals who seek practical, real-world solutions and need them fast. It's not about abstract theories or one-size-fits-all approaches. Instead, it offers personalized strategies, real-world case studies, and engaging self-assessment tools tailored to meet the unique challenges of your work environment.

In his previous work, A More Christlike God, Brad Jersak looked to the incarnation of Jesus Christ to reveal the true nature of God as self-giving, radically forgiving, compassionate love. In this follow-up audiobook, after deconstructing four counterfeit ways, Jersak explores seven facets of the Jesus Way. Christ's radical revelation of true humanity beckons us, "Would you be human? Take up your cross and follow me."

We all need more energy, the vitality that helps us stay motivated, focused and productive in life. We know we receive energy from good nutrition, along with working out, adequate sleep and maintaining positivity. But there is another major source for the energy we need: having the right kinds of relationships with others. Not the ones that drain us, but the ones that refuel us.

In the world of work, the single greatest asset of successful individuals, teams, and organizations is their mindset - what happens in between their ears. It's not the corporate strategy, the sales compensation plan, or the market segments they're pursuing. It is what each leader, team member, and employee chooses to focus on, to believe, and to create for themselves and others.

What Is a Healthy Church Member? takes its cue from Mark Dever's book What Is a Healthy Church?, which offered one definition of what a healthy church looks like biblically and historically. In this new work, pastor Thabiti Anyabwile attempts to answer the natural next question: "What does a healthy church member look like in the light of Scripture?" God intends for us to play an active and vital part in the body of Christ, the local church. He wants us to experience the local church as a home more profoundly wonderful and meaningful than any other place on earth.

How do you lead your organization with the most important people in mind? In Foundational Leadership, Robert Griggs highlights his journey from being a young entrepreneur to becoming the founder and president of Trinity Products. After the loss of his mother at an early age, Robert began work for a farmer when he was fifteen. Through this experience, he grew to understand what it meant to have a strong work ethic and be an effective leader.

Economists insist that recovery is at hand, yet unemployment remains high, real estate values continue to sink, and governments stagger under record deficits. The End of Growth proposes a startling diagnosis: humanity has reached a fundamental turning point in its economic history. The expansionary trajectory of industrial civilization is colliding with non-negotiable natural limits.

In Embrace the Chaos, Special Forces veteran Jason Fox sets out a revolutionary programme of personal challenges designed to help you reboot, disrupt your thinking and grow your capabilities. Across 52 short chapters of practical advice - battle-tested on elite military operations and extreme expeditions - Foxy mentors you through a series of tasks that will enhance your life. Exercises range from micro-adventures and small habit changes to addressing your routine, cleansing your relationships, setting personal goals and learning new skills.

Fellowship among believers is more than just talking over coffee after church service. Biblical fellowship in New Testament times - or koinonia - had rich and varied meanings, including covenant relationship, partnership in the gospel, communion with God and others, and the sharing of earthly possessions. In True Community, best-selling author Jerry Bridges guides you through koinonia and its implications for today’s church.

Have you joined a church or small group in hopes of experiencing real life change, only to be disappointed? Have you sat through inspiring sermons about what is possible when Christians gather together in mutually edifying relationships, only to recognize how cynical you have become after many failed attempts? Community may be one of the most over-promised, under-delivered aspects of the Christian life today. Individuals remain selfish and stuck in their ways.

In Accidental Saints, New York Times best-selling au­thor Nadia Bolz-Weber invites readers into a surprising encounter with what she calls "a religious but not-so-spiritual life." Tattooed, angry and profane, this former standup comic turned pastor stubbornly, sometimes hilariously, resists the God she feels called to serve. But God keeps showing up in the least likely of people - a church-loving agnostic, a drag queen, a felonious Bishop and a gun-toting member of the NRA.

We experience change in four phases. The first is panic. Then we adapt. Then we find a new normal. And then, finally, we reach the phase we could not have imagined in the beginning, the moment when we realize that we wouldn’t go back. Build for Tomorrow is designed to accelerate that process—to help you lessen your panic, adapt faster, define the new normal, and thrive going forward. And it arrives as we all, in some way, have felt a shift in our lives.

The purpose of The Sticking Point Solution is to help entrepreneurs and executives recognize the ways in which their businesses may be stuck, and to then give them tools for getting unstuck and enjoying exponential growth. To achieve this, Jay will help you to identify the nine "sticking points" that keep entrepreneurs and executives alike grinding just to survive, instead of growing and thriving.

A bind-up of two titles that offers the timeless wisdom of Jesus Christ as it can apply to today's leaders. Practical as well as inspirational, the lessons and techniques are perfect for business leaders, community leaders, anyone who need to interact and motivate diverse groups of people.

Jeanne Liedtka and Tim Ogilvie educate listeners on one of the hottest trends in business development: "design thinking", or the ability to turn abstract ideas into practical applications for maximal business growth. Jeanne Liedtka's recent book, The Catalyst: How YOU Can Lead Extraordinary Growth, was named a Top Innovation and Design Thinking Book by Business Week. Tim Ogilvie has been hailed as a visionary for his pioneering contributions to service innovation, business model innovation, and customer experience design.