Leadership Success

At 211 degrees, water is hot. At 212 degrees, it boils. And with boiling water comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great. The stories in 212 Service reflect real-life examples of companies that have taken their customer service to the next degree.

A one-stop start-up guide from an accountant-turned-restaurateur. Ninety percent of all restaurants fail, and those that succeed happened upon that mysterious X factor, right? Wrong! A man of many hats - money-guy, restaurant owner, and restaurant consultant - Roger Fields shows how a restaurant can survive its first year and keep diners coming back for years. Featuring real-life start-up stories (including many of the author's own), this comprehensive how-to walks listeners through the logistics of opening a restaurant: concept, location, menu, staff, and, most important, profit.

For salespeople feeling stressed and disappointed that their customers don’t want to hear from them, this guide is the key to developing the mindset and habits required to reach a new level of sales success. The world of sales can be tough, so it’s easy to get discouraged when the rejections...

Drawing upon a six-year research project at the Stanford University Graduate School of Business, James C. Collins and Jerry I. Porras took eighteen truly exceptional and long-lasting companies and studied each in direct comparison to one of its top competitors. They examined the companies from...

We're trying to get something done that really matters to us. To do this we need to work with others. But these others include people we don't agree with or like or trust, so working with them seems impossible - like collaborating with the enemy. What can we do?

Think and Grow Rich is the number-one inspirational and motivational classic for individuals who are interested in furthering their lives and reaching their goals by learning from important figures in history. The text read in this audiobook is the original 1937 edition written by Napoleon Hill and inspired by Andrew Carnegie - and while it has often been reproduced, no updated version has ever been able to compete with the original.

Read by the author. The first meeting is where everything begins—or ends. Get it right, and you build unstoppable deal momentum. Get it wrong, and the deal is in big trouble. Traditional discovery meetings must die! Today's buyer demands it. They no longer tolerate one-sided sales...

“This book is one of the most worthwhile and immediately usable reads I have come across in a long time.” –Kiplinger Read by the author. Want to stand out from the crowd? We have studied 30,000 top leaders and have discovered the 12 habits they share that make them as rare as a unicorn...

Barry Diller, one of America’s most successful businessmen, reveals himself here—his successes, failures, and struggles—with surprising candor and intimacy in a memoir rich in Hollywood lore and filled with business acumen. Writing in his singular voice, Barry Diller delivers an astute...

The Instant #1 New York Times Bestseller! From the acclaimed, bestselling author of Make Your Bed—a short, inspirational book of advice and leadership lessons that Admiral McRaven collected over his four decades as a Navy SEAL. The title “Bullfrog” is given to the Navy SEAL who has served...

This not your grandmother’s leadership book. Heck it isn’t even Ted’s grandmother’s leadership book. This book feels like having your own personal Ted Lasso breaking down leadership lessons in a way that will make you smile—inspiring action you can take right away.

The Great Game of Business started a business revolution by introducing the world to open-book management, a new way of running a business that created unprecedented profit and employee engagement. The revised and updated edition of The Great Game of Business lays out an entirely different way of running a company.

In 3 Top CEOs' Mantras for Success, India's finest CEOs and business leaders tell you what it takes to be successful. They take you to the heart of their enormous businesses and tell you how they built these corporations and grew them to their present standards of excellence. These icons of business will show you how to find the keys to greatness, unlock the secrets of their ability to innovate, break the conventions, overcome challenges and generate strategies.

In the mode of other best selling business fables, The Energy Bus takes listeners on an enlightening and inspiring ride that reveals 10 secrets for approaching life and work with the kind of positive, forward thinking that leads to true accomplishment - at work and at home. Everyone faces challenges. And every person, organization, company, and team will have to overcome negativity and adversity to define themselves and create their success.

Productivity expert Paula Rizzo shows how you can use lists to your maximum advantage. She helps you assess the work you have in front of you and identify how to best spend your time - figuring out what to work on versus what to delegate, what’s important versus what can wait. From evaluating tasks through the lens of your top priorities to embracing your own productivity rhythm and scheduling free time to recharge, her tips will empower you to accomplish more of what’s meaningful.

This book is the result of 35 years of research into the determinants of success, performance, achievement, and wealth. Based on many years of coaching experience, research, and real-life results, these are the definitive keys to abundant success in all areas of life.

Inside sales leadership is demanding, fast-moving, and often overwhelming. In Mastering Inside Sales Leadership, inside sales expert Lynn Hidy gives you a clear, practical guide to leading teams that perform, grow, and stay.

Keith Ferrazzi is a master networker who claims his secret is merely reaching out to other people. And what distinguishes highly successful people from everyone else is the way they use the power of relationships, so that everyone wins. In Never Eat Alone, Ferrazzi presents the specific steps and mindset he uses to connect with the thousands of individuals in his Rolodex.

In The Leader's Checklist, 10th Anniversary Edition: 16 Mission-Critical Principles, world-renowned leadership expert and Wharton professor Michael Useem shows you how to lead through any challenge.

In this 10th anniversary edition with a special introduction, bestselling author Radhakrishnan Pillai simplifies these age-old formulae for success for today’s leaders. Corporate Chanakya applies Chanakya’s wisdom across a host of areas including business organization, strategy, decision making, finance, time management and responsibilities of a leader.