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Former Fortune 500 CEO and President of the Midland Company, John Hayden offers his hard-earned insights from a lifetime of rich experiences - from playing and coaching college football, to leading one of the nation's top insurance companies that was named one of the 'Best Small Companies in America'. Now, he shares his wisdom and secrets to success.

Traditional customer feedback methods ignore two essential sources of insight: context and behavior. These reveal the why behind the what, eliminating the ambiguity of open-ended customer feedback—and this requires a different approach. In What to Ask, author Andrea Belk Olson, CEO of applied behavioral science consulting firm Pragmadik, and head of the University of Iowa JPEC startup incubator, delivers a unique, cognitive method for discovering hidden customer needs, converting them quickly into differentiators, and avoiding the pitfalls of traditional research.

The quality of life that we enjoy today is a function of the actions of many individuals in different spheres of life. Some of these people came before us many years ago, while others live amongst us. This audiobook explores the lives of some significant historical figures to find out whether they had any common attributes that we can emulate.

Stress Management for Beginners represents the new standard in ѕtrеѕѕ management for individuals and healthcare and mental healthcare рrоfеѕѕiоnаlѕ. Nо other audiobook offers the scientific ѕсоре, compelling ѕuссеѕѕ stories, and соmрrеhеnѕivе mind-bоdу-spirit strategies fоr stress management and mindfulness.

Have you ever wondered what the world’s top upper cervical doctors are doing in order to have the greatest practices on the planet? Would you like to learn how to take your practice to the next level from doctors that are already there? If you answered yes to any of these questions, listen to Dr. Bill Davis’ informative book. A comprehensive UC practice success manual, Upper Cervical Practice Mastery helps you achieve prosperity and abundance in your life and practice even if you're starting from zero.

The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback—not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.

Janet Tavakoli takes you into the world of Warren Buffett by way of the recent mortgage meltdown. In correspondence and discussion with him over two years, they both saw the writing on the wall, made clear by the implosion of Bear Stearns. Tavakoli, in clear and engaging prose, explains how the credit mess happened beginning with the mortgage lending Ponzi schemes funded by investment banks, the Fed bailout, and its impact on the dollar.

Based on an extraordinary collaboration between Steve Forbes, chairman, CEO, and editor in chief of Forbes Media, and classics professor John Prevas, Power Ambition Glory provides intriguing comparisons between six great leaders of the ancient world and contemporary business leaders.

With over two billion monthly active users, YouTube is the second largest search engine in the world, and it's no surprise that businesses are flocking to the platform in order to reach their target audiences. However, with so many content creators and brands on YouTube, it can be tough to stand out and effectively promote your business. In this audiobook, we will cover everything you need to know to get started with YouTube for business, including how to create a channel, optimize your videos for discoverability, and run successful advertising campaigns.

Ready for a career in computer programming but not sure where to begin? Learn three of the most important programming languages: Java, SQL, and C++. With Programming: Computer Programming for Beginners by Joseph Conner, you'll learn the coding skills you need to build a broad range of apps for PCs and mobile devices. This edition is fully updated with all the current information. You'll start by learning all the basics, so you have a solid foundation for more advanced skills.

As a leader, is it possible to be both successful and humble? Studies show that today's emerging leaders not only prioritize achievement over humility but also see the two as mutually exclusive. Does this signal an existential crisis for healthcare - an industry that, at its essence, is supposed to embody humility and compassion? Thankfully, no, according to Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders, which demonstrates that you can embrace humility and still be excellent at your job.

Are you tired of watching others build wealth through real estate investing while you're on the sidelines? Imagine earning passive income, creating a profitable property portfolio, and securing valuable assets, even starting with little to no capital. Easy Real Estate Investing for Beginners is your step-by-step guide to navigating the real estate market, securing smart property investments, and maximizing returns while minimizing risk.

Former Ethiopian refugee Yonas Hagos shares his amazing story about his plight in Ethiopia, his emigration to the US, and the business journey he took to become the owner of dozens of restaurant franchises. From Scrappy to Self-Made describes how Hagos beat all the odds to become the owner of more than four dozen restaurant franchises that have earned him $10 million, and counting.

You have perfected the skills necessary to perform at work and manage everyday life. Yet you often find yourself stuck—your career has stalled, your relationships have become stagnant. Something is off. The hard truth is that no matter how brilliant you may be, your technical abilities won’t provide you with the charisma, empathy, and grace you need to advance. No matter how well-designed your algorithms, they won’t teach you how to be an authentic leader.

This timely audiobook challenges conventional business wisdom about competition, secrecy, motivation, and creativity. Orly Lobel, an internationally acclaimed expert in the law and economics of human capital, warns that a set of counterproductive mentalities are stifling innovation in many regions and companies.

This book is here to give a step-by-step strategy to build a growth mind-set in online learning for both you and your students. This book offers tangible steps to explore how our brains work and why they change and develop every minute. It then brings you face-to-face with the growth mind-set and why we always have the potential to do better. These strategies will also help prepare your students to succeed in the virtual classroom with an adaptive and resilient mind-set. After all, you want to harness this global challenge into a growth opportunity for both you and your students.

Do you want to supercharge your decision-making skills and stop sabotaging yourself? Want to uncover the mental frameworks used by the world’s billionaires? Then this book is for you. Delving into the fundamentals behind the subconscious mindsets and attitudes which shape us, this comprehensive guide provides a roadmap to understanding our deepest thoughts and attitudes, and re-shaping them to prime us for success.

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In Ain’t Nobody Really Happy at the Bottom...Except Catfish, author J. W. Neal helps the listener navigate out of the murky waters of mediocrity so prevalent in today’s “settle-for” mentality. Acknowledging that we all face temporary setbacks and perceived failures in life, the author emphasizes the definitive word temporary. By focusing on three fail-safe components and then flowing in their natural repercussions the listeners is guided from a “ho-hum” mediocre existence into a life of challenge, power, and victory.

Thousands of people serving their communities have discovered surprising things about leadership: it's much more about listening than directing, more about learning than knowing, more about willingness to deeply challenge themselves than any special inborn qualities - and that grasping all this is a rewarding practice that never ends. This is their story.