Management Communication Skills

You believe in a good idea. You know it could make a crucial difference for you, your organization, your community. You present it, hoping for enthusiastic support. Instead, you get confounding questions, inane comments, and verbal bullets. Before you know what’s hit you, your idea is dead, shot down. It doesn’t have to be this way, say John Kotter and Lorne Whitehead. In Buy-In, they reveal how to protect good ideas and win the support needed to deliver valuable results.

We all have people in our lives who frustrate, annoy, or hurt us: workplace bullies, those who always claim to be right, or those with anxious or obsessive personalities. And most of us hurt others occasionally, too. Now, authors Dr. Helen McGrath, a clinical psychologist and professor, and Hazel Edwards, a professional writer, offer this extremely practical guide to dealing with the difficult personalities we encounter every day - in others, and in ourselves.

Less than three months after retiring from a 30-year law enforcement career, Kim Colegrove's husband chose suicide. Since that day, Colegrove has been helping first responders across the country practice techniques to cope with the stress and trauma that their work brings. And this book continues that mission by offering first responders and their families hope by introducing meditation and mindfulness as viable and practical tools to help reduce stress, regulate emotion, and improve overall health and well-being.

Margaret Wheatley proposes that citizens band together with their colleagues and friends to create the solutions for social change, both locally and globally, that are so badly needed. Such change will not come from governments or corporations but from the ageless process of thinking together in conversation. Turning to One Another encourages this process.

Knowing how to transform conflict is critical in both our personal and professional lives. Yet, by and large, we are terrible at it. The reason, says longtime mediator Chad Ford, is fear. When conflict comes, our instincts are to run or fight. To transform conflict, Ford says we need to turn toward the people we are in conflict with, put down our physical and emotional weapons, and really love them with the kind of love that leads us to treat others as fellow human beings, not as objects in our way.

A Harvard-trained lawyer and mediator tells busy couples how to stop fighting and start communicating. Listeners will learn how to identify the bad verbal habits, instinctive responses, and emotional reasoning that can cloud judgment and ultimately lead to the deterioration of otherwise healthy relationships. With exercises, examples, and sample scripts, Puhn's modern voice presents simple five-minute strategies to create immediate, positive changes and provide long-lasting communication skills that couples can continually employ when faced with conflict.

Develop your own personal gravity with concrete skills to stand out, be noticed, and captivate people. You get the “how to”, along with the “why”, from internationally best-selling author Patrick King, who teaches charisma and social skills for a living and has been featured in: GQ Magazine, TEDx, Forbes, Men’s Fitness, and The Huffington Post. The highly focused advice will teach you what matters in an interaction, from beginning to end, subtle to obvious, small to big; and solve: small talk, interviews, networking events, and strangers.

In Getting to Yes, renowned educator and negotiator Roger Fisher presented a universally applicable method for effectively negotiating personal and professional disputes. Building on his work as director of the Harvard Negotiation Project, Fisher now teams with Harvard psychologist Daniel...

Aggression touches all of our lives. Whether it is a customer or angry coworker, an upset family member, a fellow student at school or college, or a stranger we bump into on the street, all of us, at times, must deal with aggressive people. Ellis Amdur has become well-known for his series of profession-specific books on dealing with aggressive and emotionally disturbed individuals. Words of Power is different. It is written for ordinary people who may, on occasion, have to deal with an angry, even enraged person.

Your projects, programs, and career turn on the difference between "no" and "yes". Yet selling ideas, especially the kinds of ideas that make organizations work, is a skill shrouded in mystery. Part emotional intelligence, part politics, part rhetoric, and part psychology, selling ideas is not like tricking someone out of his money. It's about helping others to see things your way: engaging their minds and imaginations.

The must-have resource for HR managers who want to lessen the learning curve, succeed in their role, and set themselves up for future growth. The world of work continues to grow more complex with hybrid work, a shortage of talent, and a mandate for more inclusive environments where employees can...

I studied over 200 of the best TED talks. I broke each TED talk down in terms of structure, message, and delivery. Here's what I discovered: After studying over 200 TED talks, the one commonality among all the great TED talks is that they contain stories. Discover the 23 storytelling secrets of the best TED talks! In this short, but powerful, guide you're going to learn how to use stories to make your presentations engaging and entertaining.

How can you possibly be successful in life if you're not successful with your relationships? How do rewarding relationships manage to turn into relationship problems? Have you ever felt no matter what you do to make things right, you end up feeling the same pain, disappointment, and despair of relationships gone bad? How do you let people know you just want to get along? Whether it's family, friends, coworkers, neighbors, business partners, fellow students, teachers - or any other relationship - this book will help you uncover hidden habits and patterns that are silently damaging your relationships.

Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships. It converts hostility into civility and civility into affinity. It changes the skeptics and cynics into the believers and the undecided into the loyal...

This program is read by the author. In Never Enough, Mike Hayes—former Commander of SEAL Team TWO—helps listeners apply high-stakes lessons about excellence, agility, and meaning across their personal and professional lives. Mike Hayes has lived a lifetime of once-in-a-lifetime experiences...

Three powerful African-American female executives celebrate their gender and heritage as they share their secrets for success in this effective guide for businesswomen. Ways to communicate thoughtfully, trust yourself, and exude self-esteem are just a few tactics the authors discuss for those who want to enter the workforce as confident leaders.

Do you find it difficult working with certain people? Do you find your blood pressure rising during your conversations with them? Do some people seem to continually step on a nerve? How do you deal with them? What changes can you alone make that will equip you to be a steadier collaborator? Welcome to 10 Ways to Make Sure You Never Stop Being Defensive. We will discuss many things about defensiveness and the ways we can overcome it.

Emotional Intelligence Mastery is the ultimate 7 Book Boxset that is designed to help you with every aspect of emotional development, interpersonal relationships, becoming more charismatic and influential, dealing with negative emotions and intrusive thoughts, and achieving personal growth. It is a combination of the following seven books that will help you achieve success and happiness in life. Each book is packed with simple, yet very effective, strategies that you can start implementing in your life today.

The Theory of Constraints (TOC) has been successfully applied in almost every area of human endeavor. And while Eli Goldratt is indeed a scientist, an educator and a business leader, he is first and foremost a philosopher. He is a thinker who provokes others to do the same. Dr. Goldratt exhorts his readers to examine and reassess their lives and business practices by cultivating a different perspective. In his latest book, The Choice, Goldratt once again presents his thought provoking approach.

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.