Management Communication Skills

As a leader, you work hard at crafting effective messages. You aim to influence, persuade, present. You have a voice, you have a platform… but is anyone listening? The reality is that the people you’re talking to are distracted. They’re listening at a rate of 125–250 words per minute, but they’re thinking at 1,000–3,000 words per minute. That gap means they’re likely to miss 75% of what you say.

Two bestselling guides in one powerful book—Teen Social Survival Skills and Teen Emotional Intelligence—designed to help your teen thrive in today’s complex world. Perfect for ages 12–18, this book skips the lectures and delivers actionable strategies your teen can start using right away. Whether they’re navigating school stress or friendship drama, this guide helps them build the emotional strength and social skills to succeed—at home, at school, and in life. Empower your teen with the life skills they need—and the confidence they deserve.

Una nuova edizione aggiornata del classico della comunicazione e delle relazioni interpersonali! Un’affascinante versione audio di uno dei libri più venduti al mondo! Ti senti insicuro quando si tratta di un colloquio di lavoro o di una riunione? Sei timido quando capiti in una compagnia di persone che non conosci bene? Non riesci a comunicare con le persone in modo efficace? Questo audiolibro ti sarà d’aiuto! Dale Carnegie ci fornisce una serie di consigli pratici su come interagire con le persone in modo efficace e costruttivo e sviluppare relazioni positive e influenti.

Una guía basada en la empatía y la comunicación no violenta para apaciguar una pelea en casa, con los hijos, en la escuela, en el trabajo... o incluso una situación de violencia física. Vivimos en un mundo cada vez más dividido y no es extraordinario encontrarse con personas agresivas y confrontaciones difíciles. Afortunadamente, existen herramientas para convertirnos en pacificadores y transformar situaciones conflictivas en diálogos serenos y sin violencia.

Dis-Solving Conflict from Within presents a new paradigm for looking at conflict. Written by a professional mediator (and an occasional adventure motorcyclist), this book presents a mindfulness-based framework for understanding conflict, and more importantly, responding to conflict with strength, clarity, and ease as opposed to reacting to it with fear, avoidance, or aggression.

Der bahnbrechende Weg, um Konflikte und Probleme zu lösen! Konfliktmanagement und Problemlösung völlig neu gedacht – Unterschiede schätzen, Gegensätze überwinden und Synergien schaffen: So geht Konfliktlösung heute – einvernehmlich, respektvoll und kreativ! Stephen R. Covey ist Autor des millionenfach verkauften Bestsellers "Die 7 Wege zur Effektivität", das als einflussreichstes Managementbuch des 20. Jahrhunderts gefeiert wird. Mit "Die 3. Alternative" stellt er einen bahnbrechenden Ansatz zur kreativen Lösung von Problemen und Konflikten vor.

Much has changed in the world since the original publication of Leading Out Loud, Terry Pearce's book on authentic leadership communication. Now, more than ever, the development of a leader's message is as crucial to success as the delivery of that message. In the third edition of his classic book, Terry Pearce shows leaders in all sectors how to communicate their values and vision to inspire commitment. In this important resource, Pearce continues to broaden the application of core principles, putting the spotlight on everyday, spontaneous communication.

Being a great leader means getting the fundamentals right. It also means consistently doing the "little things" that make a positive difference in the lives of employees, customers, and other stakeholders. The Busy Leader's Handbook: How to Lead People and Places That Thrive is a practical, easy-to-use book filled with gentle reminders of what we should be doing every day - especially when work is at its most intense.

Confidence is important. But calm and confidence together are a magical and powerful combination. After years of struggling with communication in school, business and public, Patricia Stark achieved this state of 'calmfidence', not through some single moment of revelation, but through years of small insights, 'aha' moments and constant practice. Today, after helping thousands of students and clients find their own voices and abilities, Stark makes her methods available in Calmfidence.

Leading for Organisational Change is an intelligent and practical guide to the human side of merger integration and other organizational change. Building a clear sense of common purpose and then reinforcing it through storytelling can underpin the success of an integration or significant change program. Pulling together the best thinking from neuroscience, psychology, business, and her rich personal experience in 20 years of leading change projects in professional services organizations and other people-centered businesses, author Jennifer Emery presents a framework for change.

لدينا في أوبتيميسم بريس رؤية لعالم يستيقظ فيه البشر كل صباح شاعرين بالحماس والأمان أينما كانوا، وينهون يومهم بإحساس بالرضا والإنجاز في عملهم. في الواقع، بوسعنا أن نبني مثل هذا العالم إذا التزمنا بفعل ذلك معًا يبدو هذا الكتاب في ظاهره كتابًا عن رجل أعمال لامع ساعد في تحويل مطعم متواضع في مدينة نيويورك إلى أفضل مطعم في العالم؛ إلا أن هذا الكتاب أكبر وأهم من ذلك كثيرًا - إنه عن كيفية معاملة البشر، والإنصات إلى الآخرين، واكتساب حب التعلم، وتعلم الاستمتاع بإشعار الآخرين بالترحيب. إنه كتاب عن كيفية جعل البشر يشعرون بالانتماء

Sun Tzu’s Art of Handling Everyday Idiots: How to Outsmart Fools Without Losing Your Peace takes the timeless wisdom of The Art of War and adapts it for the battles of modern life. Written in a sharp, no-fluff style, this short book delivers practical lessons you can apply immediately—to work, relationships, and everyday encounters.

In Alicia’s groundbreaking book, Driven to Thrive, she reveals 10 proven strategies to excel, expand, and elevate your career and life. Drawing upon 20 years of corporate experience working in human resources leadership roles and as a high-performance executive coach and consultant, she advocates for the critical need to use emotional intelligence skills to manage your relationship with yourself and others as the game-changer to winning in work and life. Driven to Thrive can be your go-to GPS to success.

The last few years have reinforced how we cannot avoid difficult conversations involving issues such as: COVID-19, climate change, fit for purpose, education, security of work, diversity and inclusion, physical and mental health.

In the fascinating audiobook, Janet Reibstein takes you through how to ‘learn relationships’ and explores the skills needed to communicate better, have empathy, and develop more productive and satisfying relationships at all levels. Peppered with case studies, practical tips and advice, Good Relations delves deeper into the new science and theory to discover exactly how we can interact more effectively.

Kritik zu geben ist eine delikate Angelegenheit - sie anzunehmen auch. Doch nur selten gelingt es, dass Kritik gut formuliert und auch gut angenommen wird. Im Gegenteil. Im Zusammenleben stellen beide Seiten, das Geben und das Nehmen von Kritik für viele, ja vielleicht sogar die Mehrzahl der Menschen, ein echtes Problem dar. Was wäre, wenn Kritik nicht nur wichtig, sondern sogar notwendig wäre im Leben? Was wäre, wenn Menschen, Organisationen und Unternehmen, Kirchen, Gemeinden, Werke und Einrichtungen Kritik benötigen wie die Luft zum Atmen, damit sie zudem werden können, was sie nach ihrer Berufung sein sollten?

If you ever wonder about how to think like an expert, the difference between your inner critic and the actor within, your ability to be heard, the value of being a musician, how to protect yourself from liars or how to overcome fears, you will find answers in this book.

Conflict is everywhere—in our homes, at work, on our social media feeds. But conflict isn't inherently bad. in fact, it's a normal and healthy part of human relationships, but many of us aren't good at managing conflict in our everyday lives. In The Secret to Getting Along (And Why it's Easier Than You Think!), attorney Gabrielle Hartley brings more than two decades of divorce mediation experience to helping you learn how to resolve conflict in ways that strengthen your relationships, reflect your values, and lead to positive outcomes for everyone involved.

What if you didn’t have to change everything in your career to change your life at work? There’s a fresh answer to help you make better career decisions without resorting to the drastic measures of changing careers, finding a new job, starting a business, or bowing to an early and unwanted retirement - and without settling or sacrificing your health, family life, and well-being. Darcy Eikenberg shares simple, practical ways to reset how you think, revise what you say, and rescue your career without quitting, feeling stuck, or changing everything in your life.

To effectively convey what you're feeling and thinking takes skill and requires effort—no one is born knowing how to be the perfect communicator. You can become a master communicator, even if you find yourself often feeling tongue-tied and hesitant.