Management Communication Skills

When it comes to negotiation, there is an ugly double standard. As women, if we make concessions to further a deal, we're viewed as weak. But if we play hardball, we can be seen as overly aggressive - and the strategy backfires. No wonder most women hate negotiating.

Sólida formación profesional, profunda sensibilidad, capacidad de adaptación, audacia y observación son solo algunas de las cualidades que esta afamada profesional recomienda a quienes deseen sondear su camino. Un libro para disfrutar y aprender. Ideal para psicólogos, sociólogos e interesados en el estudio de las relaciones humanas.

Confident Parents, Confident Kids lays out an approach for helping parents - and the kids they love - hone their emotional intelligence so they can make wise choices, connect, and communicate well with others (even when patience wears thin), and become socially competent, confident human beings.

Classroom Management for Art, Music, and PE Teachers is a proven solution that will transform even the most difficult group of students into the peaceful, well-behaved class you really want. It provides the tools, tips, and strategies you need to simply and effectively manage any classroom, no matter how unruly or out of control, so you can focus on teaching, inspiring, and making an impact that lasts a lifetime.

The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers. In 39...

In 2020, the world as we knew it changed. For close to two years, people were socially isolated. Many of us lost the art of human face-to-face connections that lead to the development of close intimate relationships. In Relational Intelligence, Dr. Adam C. Bandelli outlines the five essential skills that can help you reconnect with others and build strong, long-lasting relationships. Drawing on research from the fields of psychology, sociology, and behavioral science, he explains why these skills are necessary tools for building a life of joy, satisfaction, and fulfillment.

You probably already have the skills to be more fulfilled and successful. But sometimes it's about showcasing these skills so that colleagues, customers, friends, and the rest of the world can recognize what you do. Drawing on extensive research and inspiring real-life examples, psychologist and bestselling author Dr. Rob Yeung guides you through proven techniques that will get you noticed for all the right reasons.

If you want to become the most influential person in the room that people agree with and follow, then this will be the most important book you’ll ever hear.

You can master the art of tough conversations. This book shows you how. Have you ever dreaded holding a tough but necessary conversation with an employee, coworker, or boss? Do you put off such conversations far too long? Have you ever launched into a difficult conversation unprepared, only to have the interaction spiral out of control?

Are you stuck in your home-based business? Have you tried sharing, but it’s not leading anywhere? Is your life an endless chain of no’s? Then, it’s time to get unstuck. Find your unique way of sharing. Get over the fear of talking to people you’ve never met with specific action steps. It’s time to grow! This is the year you get unstuck.

Dan Foxx has spent more than 50,000 hours face-to-face with over 4,500 top execs from America’s finest companies, from high-flying high techs to promising start-ups. With pressure from boards of directors and investors to deliver dollars and high-ticket IPOs and with expectations from direct reports to make the savvy decisions, these CEOs bare all behind closed doors when their leadership chops are on the line.

The Student Leadership Challenge tailors one of the world’s most respected leadership models to students’ unique needs, and provides a proven pathway to success. Based on The Five Practices of Exemplary Leadership, this book merges solid research with personal stories from real-world student leaders to help students develop the critical skills they need to lead both now and after graduation. Useful from high school to graduate school and beyond, these lessons are reinforced by reflective and critical thinking activities to help students internalize important concepts.

Imagine yourself having a tough conversation with your boss that you've been putting off for months...now imagine being in total control of the situation. You are in control of your emotions (even when he or she isn't) and you are easily swaying your boss to your side of the argument. And now imagine that this daydream is a reality. This audiobook will make you the master of your own destiny. It will allow you to get through all the difficult conversations in your life easily and effortlessly.

Discover the transformative power of words and conversations in The Power of Words, the profound and inspiring international bestseller by renowned neuroscientist Mariano Sigman. 'A comprehensive toolkit for anyone looking to elevate their communication and improve themselves' – Matt Abrahams...

Tired of people labeling you as a forgetful person or blowing up on you for checking the score instead of listening to their story about work or a dream they had? Well, there's a reason for that. It's because you're not listening to them. Now, I know what you're thinking: Listening is easy. Well, you're wrong, or you wouldn't be "that person" who everyone thinks lives in their own little world.

Get more of the communication ideas you want, from the authors you trust. With insights from leading experts, this book will inspire you to: rethink how you give feedback to employees; ask questions to encourage learning and the exchange of ideas; invest in the right virtual communication tools for your team or business; establish a language strategy for your company; negotiate effectively with anyone - including liars; and present data more powerfully using visualization.

Personal presence is difficult to define but easy to recognize. People with presence carry themselves in a way that turns heads. When they talk, people listen. When they ask, people answer. When they lead, people follow. Personal presence can help you get a date, a mate, a job, or a sale. It can help you lead a meeting, a movement, or an organization. Presence is not something you're born with - anyone can learn these skills, habits, and traits.

Brought to you by Penguin. What's the point of a business without a purpose? James Reed, Chairman and CEO of Reed and author of Why You? 101 Interview Questions You'll Never Fear Again, is on a mission to reform capitalism. Corporations, he argues, are largely ignoring their employees, customers...

New York magazine's "Science of Us" editor explains the compelling psychology of awkwardness, and asks: what if the moments that make us feel most awkward are actually valuable? Have you ever said goodbye to someone, only to discover that you're both walking in the same direction? Or had your...

Through his Persuasion Institute, Kurt Mortensen has sought out and studied the Persuasion IQ (PQ) of the world’s top influencers. Now, in this game-changing guide, he’s leveraging his vast knowledge to teach listeners the essential habits, traits, and behaviors necessary to cultivate their...