Management Problem Solving

Since the groundbreaking work of Robert S. Kaplan and David P. Norton, the concept of the Balanced Scorecard has achieved increasing popularity in the business world. In this book, the authors draw on their extensive experience with scorecard projects to provide a step-by-step method for introducing the Balanced Scorecard into an organization. This book will provide senior and operational managers, consultants, and business academics with a comprehensive view of emerging Balanced Scorecard practice supported by both business advice and a theoretical foundation.

Countless tools and frameworks claim to make decisions objective and bias-free. But in reality, the defining decisions that leaders face are complex ones with subjective information sources and conflicting courses of action. That's why the toughest choices are left to the leaders, and that's why formulas won't answer them. In Difficult Decisions: How Leaders Make the Right Call with Insight, Integrity, and Empathy, leadership expert Eric Pliner delivers a set of practical tools for listeners to make sense of these complex, subjective decisions quickly and with integrity.

The inability to set good strategy can sink a company - and a leader's career. A recent Wall Street Journal study revealed that the number one most sought after executive skill by organizations is strategic thinking, but few leaders have that skill set.

Health-care organizations cry out for a tool to decrease untoward events and bridge the communication gap between professional clinician teams and clients. Discover how to guide your team to creatively problem-solve, build emotional and social intelligence, increase workplace safety and employee retention, and guarantee client satisfaction with the results-don’t-lie Improv to Improve Healthcare system.

The strength of any organization is determined by the quality of its managers. Want to be invaluable to your company? Just boost your management skills. When you discover what the most successful managers know, you'll unlock the secrets to turning even ordinary employees into extraordinary performers. Filled with proven techniques, this guide tells you how to bring out the best in your people - and hit new heights in your own career.

As a business owner, are you working countless hours for minimal profit while sacrificing health, family, and quality free time? These Blue Collar Success Laws will show you how to take control of your business and massively improve your quality of life.

Ron Dimon's thought-leading second edition of the book originally entitled Enterprise Performance Management Done Right, published in 2012, is a practical road map for using connected planning to develop an agile organization and to navigate the complex enterprise performance management landscape.

How to Stop Yourself Before You Make Another Costly Decision - No one intentionally makes bad decisions. Yet we make them all the time. In fact, some of the worst disasters in recent history - the collapse of major investment banks, the global financial meltdown - were the result of seemingly reasonable decisions made by a lot of smart people. How does this happen? Michael J. Mauboussin argues that the correct process for deciding well - especially when the stakes are high - conflicts with how our minds naturally work.

In The Intentional Leader, Tim Hebert explores the various actions that define and shape leadership. From those decisive moments in which a difficult decision must be made, to the unguarded moments when our emotional, authentic selves manifest themselves for better or worse.

As the natural successor to Fons Trompenaars and Charles Hampden-Turner's landmark best seller, Riding the Waves of Culture, Managing Change Across Corporate Cultures reveals exactly how to create an environment where astonishing business breakthroughs are possible. You will also learn how to renew cultures as part of change and how to integrate cultures successfully following mergers, acquisitions, and joint ventures.

So how do you build a company that matters? Companies and people that matter have successfully become the obvious choices in the hearts and minds of their customers, their employees, and their communities. They elevate themselves by consistently finding ways to solve the most pressing needs their markets face. The result? They create more value year after year and build sustainable, differentiated organizations.

Aprender a sopesar los costos y beneficios de tus elecciones, priorizarlas y escuchar tus instintos es fundamental para silenciar esta sensación de fomo y a su primo menos conocido: fobo o Fear Of a Better Option (miedo a una mejor opción). Después de todo, ¿a quién no le gustaría sentirse cómodo y confiado de sus decisiones? Escrito con autoevaluaciones a lo largo del libro, FOMO: Fear of Missing Out te ayudará a determinar y eliminar las partes de tu vida que causan más ansiedad que felicidad y a decir no con seguridad y confianza.

People issues. They seemingly arise out of nowhere and just don't go away. It's critical that managers handle them right. As a manager, you need to know so many things about managing people, but you don't even know what to ask! The Decisive Manager can help. With examples of typical situations that managers encounter and advice on how to handle them, it's an easy-to-use guide for people managers and has information on hiring to firing, and everything in between.

Across the world, key decisions are made by tiny coteries of political and business leaders. With enough talent, élan, and hard work, any of us can join them - so we are told. Follow key rules: be transparent; defer to bosses and clients; take responsibility; feedback is everything. Understand these, and the world is our oyster.

A major investor is on line one, CNN is on line two, and social media is exploding in anger. When you're a "leader under fire", the next few moments can be an incredible opportunity...or they can destroy your career. In the past, companies prepared for crisis with expensive, static crisis communications plans. The pace was slower. You had time to process and plan a response with your senior team and lawyers. But those old-school plans don't work anymore.

This audiobook is the tool that you need because it contains the protocol that will teach you to manage your time, make better decisions, and parent in a more loving and considerate way. This guide is going to teach you what mental models are all about, why they are so beneficial to your life, and how you can use them in any situation to save time, make the right decisions for you quickly, and even increase the amount of happiness that you want in your life.

Leadership is not just about tasks and metrics—it’s about people. In The Everyday Diplomat: How to Lead with Influence and Achieve Real-World Success (Enhanced Edition), Michael D. Forras draws on over two decades of leadership experience as a Marine Corps Sergeant Major, diplomat, and mentor to offer an insightful, practical guide to leadership rooted in empathy, connection, and influence.

Dumb Goals is an inspiring guide that challenges conventional goal-setting wisdom and encourages listeners to pursue their dreams boldly and unapologetically. The book introduces the concept of DUMB Goals, an acronym for Delusional, Uncomfortable, Move Out, Blocks.

Stai per fare il grande salto in una posizione dirigenziale e vuoi assicurarti che tutto vada secondo i piani fin dal primo momento? Oppure sei già in una posizione manageriale e vorresti perfezionare il tuo stile di leader? Cerchi un modo per tenere traccia della giungla delle strategie di gestione e scoprire quale si adatta meglio alla tua personalità? Allora prendi questa guida e imposta semplicemente la bussola della carriera su "successo"!

Rewrite your career and design your professional story with the iconoclast’s guide to success. Imagine a career that energizes you, provides financial security, and allows you to live life on your own terms. It’s not about finding the right job—it’s about creating a fulfilling career that aligns with your personal goals and values. Learn how to optimize your most valuable asset on your road to professional freedom—Drawing from over 43 years’ experience in the commercial real estate capital markets.