Personal Communication

The authors of the New York Times best seller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations.

Jayson Gaddis is a personal trainer for relationships and one of the world’s leading authorities on interpersonal conflict. For almost two decades, Gaddis has helped individuals, couples, and teams get to the bottom of their deepest conflicts. He helps people see the wisdom in conflict and how to get to zero - how “clean and clear” we feel with others when we have successfully worked through a disagreement. In Getting to Zero, Gaddis shows the listener how to stop running away from uncomfortable conversations and instead learn how to work through them.

Women all over the world struggle to communicate with authority yet still be liked by a crowd. We strategize before meetings, second-guess in bathroom stalls, text outfit options to our best friends, and try to anticipate every possible variable. This tricky business is what world-champion debater and executive coach Kate Mason calls “communicating while female” and, frankly, it seems like it’s impossible to get it right. Until now. In Powerfully Likeable, Mason explains that being influential and well-liked is not an either/or proposition.

Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.

We either seize the opportunity or lose the chance to be great. We can spend all our lives preparing to be winners, working so hard for the glory of success in our careers, relationships, professional and personal lives, but often fear, anxiety and self-sabotages get in the way. Here is the good news! There are powerful ways to combat all that and everything else standing in the way of your goals. Gerard Shaw, a communication coach and creator of this powerful series, explores the science of success of people who discovered the secrets of winning through effective communication.

Public speaking can be terrifying. For David Nihill, the idea of standing in front of an audience was scarier than cliff jumping into a thorny pit of spiders and mothers-in-law. Without a parachute or advanced weaponry. Something had to change.

In what doesn't sound like the best plan ever, David decided to overcome his fears by pretending to be a comedian called "Irish Dave" for one full year, crashing as many comedy clubs, festivals, and shows as possible.

An essential resource designed to help partners of people with bipolar disorder mend strained relationships, negotiate episodic crises, survive the turbulence manic behavior may cause, and more.

An advocate may know what to say but is only effective when he or she knows how to be persuasive. Combining facts with know-how to persuade judges, juries, and arbitrators, the book teaches immediately useful techniques such as how to channel the initial adrenaline buzz, grab and hold the fact finder’s attention, gesture while speaking, speak in phrases, and polish the persuasive style. Based on 30 years of experience from coaching practitioners, this guide integrates cutting-edge discoveries in human factors, gesture studies, linguistics, neuroscience, and more.

How do you set smart limits on your physical relationship? How much do you get involved financially? And how do you know if you've found your future spouse? Dating can be fun, but it's not always easy to navigate the questions and intricacies along the way. In Boundaries in Dating, Drs. Henry Cloud and John Townsend, counselors and authors of the New York Times bestseller Boundaries, share their practical advice for adding healthy boundaries to your dating life.

Let's face it: We all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book Just Listen, Mark Goulston shared his best-selling formula for getting through to the resistant people in your life. Now he brings his communication magic to the most difficult group of all - the downright irrational.

This game-changing book, How to Untie a Balloon, was written by former hostage negotiator and founder of Conflictish®, Ryan Dunlap. He guides listeners into the messy world of human interaction and behavior. Listeners will gain practical tips to navigate some of the problematic behaviors they experience with others that contribute to conflict.

Unlock the Dark Secrets of Power-Learn the Ruthless Tactics Used by History's Most Cunning Leaders. 48 Laws of Machiavellian Power: Master the Art of Ruthless Strategy, Influence, and Control is your no-nonsense manual for gaining, maintaining, and expanding your power in a world where the naive get used and the weak get crushed. Drawing on timeless principles of realpolitik, psychological manipulation, and strategic dominance, this book is for those who are ready to stop playing fair-and start winning.

Filled with empowering, easy-to-follow tips for crafting stories that forge lasting bonds with friends, family, and colleagues alike, this book will help you connect authentically with the world around you and unleash the power of story in your life.

Cet ouvrage traite de ce que l'on nomme en anglais les soft skills, soit les habiletés relationnelles qui reposent sur l'intelligence émotionnelle (altruisme, connaissance de soi, communication bienveillante, empathie, conscience sociale, etc.). Ces compétences sont aujourd'hui primordiales pour évoluer dans les différents groupes qui composent notre existence : couple, famille, cercle d'amis, monde du travail.

The system design interview is one of the hardest challenges you'll face in the software engineering hiring process. This practical book gives you the insights, the skills, and the hands-on practice you need to ace the toughest system design interview questions and land the job and salary you want.

Everyone faces the challenges of making relationships work. Whether with spouses, family members, friends, lovers, or colleagues, relationships have the power to make one feel happy, frustrated, or miserable. In Relationship Breakthrough, Cloe Madanes - an expert in creating healing, empowering relationships - gives listeners vital tools to transform their relationships and their lives. Madanes's cutting-edge methods produce real results and create rewarding, sustainable relationships.

Una mejor comunicación te permitirá demostrar tu valor a los demás y defender tus argumentos, pero también te sentirás más seguro en cualquier escenario. Estoy a punto de revelar la clave de cómo la guía completa ayudó a docenas de personas a mejorar sus habilidades interpersonales en general. El conocimiento a lo largo de este libro le ofrecerá las habilidades que necesitará para ser asertivo y estar al mando.

David Bradford and Carole Robin taught interpersonal skills to MBA candidates for a combined 75 years in their legendary Stanford Graduate School of Business course Interpersonal Dynamics (affectionately known to generations of students as 'Touchy Feely') and have coached and consulted to hundreds of executives for decades. In Connect, they show listeners how to take their relationships from shallow to exceptional, along the way offering time-tested strategies for giving feedback, negotiating boundaries and working through disagreements.

Best-seller du New York Times ! Par l'auteur du best-seller Le pouvoir des habitudes ! La communication est une compétence clé du succès. Que ce soit au travail, en famille ou en société, savoir s'exprimer avec clarté, comprendre les autres et influencer positivement peut tout changer. Les meilleurs leaders, négociateurs et créateurs de liens possèdent un secret : ils maîtrisent l'art de la supercommunication.

You think your social life could be better. You've felt shy as long as you can remember. Your conversations have more awkward moments than you'd like. Maybe you don't need a ton of friends, but you'd like to have some people to hang out with on occasion. You want to make changes, but you don't know where to start. Lots of people have been in your shoes, so you're hardly a lost cause, and it's never too late to turn things around. The Social Skills Guidebook gives you insights into your interpersonal struggles, and offers hands-on advice for developing and improving....