Personal Communication

Rompe la barrera del no es un manual de negociación imprescindible desarrollado y perfeccionado a lo largo de la extraordinaria carrera de Chris Voss como negociador en secuestros con rehenes y como reconocido profesor en las escuelas de negocio más prestigiosas del mundo.

Whether he was introducing the latest iPad or delivering a keynote presentation, Steve Jobs electrified audiences with his incomparable style and showmanship. He didn’t just convey information in his presentations; he told a story, painted a picture, and shared a vision. He gave his audience a transformative experience that was unique, inspiring, and unforgettable. Now you can do it too, by learning the specific techniques that made Jobs the most captivating communicator on the world stage.

In the newly revised and updated edition of Everybody Writes, marketer and author Ann Handley improves on her Wall Street Journal bestselling book that's helped hundreds of thousands become better, more confident writers. In this brand-new edition, she delivers all the practical, how-to advice and insight you need for the process and strategy of content creation, production, and publishing.

Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there is no scenario that cannot be improved with better communication skills. This book presents an all-encompassing guide to improving your communication.

If you have a loved one with BPD, you need real, proven-effective strategies to help you navigate the intense emotions and conflict that can arise in daily interactions and conversations. People with BPD often feel anger, pain, and hurt from a history of invalidation and disappointment, and their difficulty in regulating emotions can lead to moments of lashing out that can confuse and upset those around them. Talking to a Loved One with Borderline Personality Disorder offers a breakthrough, compassionate approach to communicating with a loved one who has BPD.

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives.

NEW YORK TIMES BESTSELLER The definitive guide to telling an unforgettable story in any setting, drawing on twenty-five years of experience from the storytelling experts at The Moth “From toasts to eulogies, from job interviews to social events, this book will help you with ideas...

An advocate may know what to say but is only effective when he or she knows how to be persuasive. Combining facts with know-how to persuade judges, juries, and arbitrators, the book teaches immediately useful techniques such as how to channel the initial adrenaline buzz, grab and hold the fact finder’s attention, gesture while speaking, speak in phrases, and polish the persuasive style. Based on 30 years of experience from coaching practitioners, this guide integrates cutting-edge discoveries in human factors, gesture studies, linguistics, neuroscience, and more.

The insecurity, worry, self-doubt, and social anxiety that come with caring too much about what people think can be overwhelming. Does this mean you should go and live a solitary life in the hills, away from people and the BS that comes with them? No. There is a better way. From best-selling author Carl Vernon, You Care Too Much is a no-holds-barred wake-up call about what social anxiety really is, how it affects you, and what you can do about it.

Découvrez pourquoi il vous est si facile de parler avec certaines personnes alors que d'autres vous semblent vraiment idiotes. Avez-vous déjà essayé de raisonner votre partenaire tout en ayant l'impression de vous adresser à un mur ? Êtes-vous déjà sorti d'une réunion avec le sentiment confus de ne pas avoir cerné les principaux enjeux de la discussion ? Ou encore, vous est-il déjà arrivé de ne pas réussir à vous faire comprendre par votre interlocuteur, et ce, même après avoir reformulé vos idées ?

"Écouter est une attitude du cœur, un désir authentique d'être avec l'autre qui attire et guérit à la fois." J. Isham. Lorsqu'un conflit apparaît, il est le plus souvent le fruit d'un malentendu, c'est à dire un "mal exprimé" et un "mal écouté". Nous sommes souvent plus habiles à dire leurs quatre vérités aux autres qu'à leur exprimer simplement la vérité de ce qui se passe en nous. Nous n'avons d'ailleurs pas appris à tenter de comprendre ce qui se passe en eux. Finalement, nous avons appris à nous couper de nous-mêmes pour être avec les autres.

Feel yourself become tongue-tied around others? Or worse yet, you simply avoid others because you are constantly worried about being judged? It's not logical and it doesn't make sense, but it can't be reasoned with. Social anxiety can be crippling, to the point where you don't even want to order food! How to understand your anxious brain's wiring, soothe it, and get around it.

Isn't it time you took a stand? Many women struggle with assertiveness, but if you're prone to anxiety and avoidance, it is especially difficult. Grounded in attachment theory, this essential guide will help you identify your thoughts and feelings, balance your emotions, communicate your needs, and set healthy boundaries to improve your life.

This game-changing book, How to Untie a Balloon, was written by former hostage negotiator and founder of Conflictish®, Ryan Dunlap. He guides listeners into the messy world of human interaction and behavior. Listeners will gain practical tips to navigate some of the problematic behaviors they experience with others that contribute to conflict.

Psychologist John Gottman has spent twenty years studying what makes a marriage last. Now you can use his tested methods to evaluate, strengthen, and maintain your own long-term relationship. This breakthrough book guides you through a series of self-tests designed to help you determine what kind of marriage you have, where your strengths and weaknesses are, and what specific actions you can take to help your marriage.

In The Jealousy Cure, renowned psychologist Robert L. Leahy takes a nuanced approach to tackling feelings of jealousy. In this compelling book, you’ll uncover the evolutionary origins of jealousy, and how and why it’s served to help us as a species. You’ll also learn practices based in emotional schema theory, cognitive behavioral therapy, acceptance and commitment therapy, and mindfulness to help you overcome the shame jealousy can bring, improve communication with your partner, and ultimately make room for jealousy while also making your relationship more meaningful.

Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one.

Dondi Dahlin shows us that we are all born with individual rhythms that go beyond the influence of our genes and upbringing. The five elements originated in ancient Chinese medicine over 2,000 years ago - when scholars theorized that the universe is composed of five forces: water, wood, fire, earth, and metal. Understanding these elements helps us stay in balance physically, mentally, spiritually, and emotionally.

When a high-conflict person has one of five common personality disorders—borderline, narcissistic, paranoid, antisocial, or histrionic—they can lash out in risky extremes of emotion and aggression. And once an HCP decides to target you, they’re hard to shake. But there are ways to protect yourself. Using empathy-driven conflict management techniques, Bill Eddy, a lawyer and therapist with extensive mediation experience, will teach you to spot warning signs of the five high-conflict personalities in others and in yourself.

You open up. You try to get closer. But the more you reach out… the more they pull away. They need space. You need reassurance. And suddenly, what should be a relationship—feels more like a chase. You overthink every message. Every pause. Every “I’m fine” that doesn’t feel fine at all. And deep down, you wonder: “Is it me? Am I too much? Or not enough?” This is what it feels like to live with an anxious attachment style—especially when you're in a relationship with someone emotionally avoidant. The connection feels real… but so does the pain. And the confusion. And the exhaustion.