Personal Communication

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

Is your family torn by unresolved conflict, silence, or emotional distance? Mending the Broken Circle offers a powerful and compassionate roadmap to healing fractured family bonds and rebuilding trust where it's been lost. Drawing on psychological insights, real-life stories, and practical tools, this book dives deep into the roots of family conflict be it between parents and children, siblings, or spouses and provides thoughtful guidance on how to understand, address, and ultimately mend those painful breaks.

Cultivate effective communication and a lasting relationship. Communication Miracles for Couples by psychotherapist, popular professional speaker, and best-selling author Jonathan Robinson has helped hundreds of thousands of couples repair their relationships and their marriages. Continuously in print since 1997, Communication Miracles for Couples has sold over 100,000 copies. Whether you are looking to enhance your relationship or want to resolve existing conflict, successful techniques taught by Jonathan Robinson can help you develop effective communication.

What if charisma could be taught? For the first time, science and technology have taken charisma apart, figured it out and turned it into an applied science: In controlled laboratory experiments, researchers could raise or lower people's level of charisma as if they were turning a dial. What you'll find here is practical magic: unique knowledge, drawn from a variety of sciences, revealing what charisma really is and how it works. You'll get both the insights and the techniques you need to apply this knowledge. The world will become your lab, and every person you meet, a chance to experiment.

We raise our children to be independent and lead fulfilling lives, but when they finally do, staying close becomes more complicated than ever. And for every bewildered mother who wonders why her children don't call, there is a frustrated son or daughter who just wants to be treated like a grownup. Now, renowned editor Jane Isay delivers the perfect gift to both parents and their adult children-real-life wisdom and advice on how to stay together without falling apart.

Une étude publiée par la Harvard Business School a montré que 87 % de la population est manipulée ou influencée dans la vie quotidienne, que ce soit par leur partenaire, au travail ou par les personnes qu'ils côtoient.

In Never Eat Alone, Ferrazzi lays out the specific steps - and inner mindset - he uses to reach out to connect with the thousands of colleagues, friends, and associates on his contacts list, people he has helped and who have helped him. And in the time since Never Eat Alone was published in 2005, the rise of social media and new, collaborative management styles have only made Ferrazzi’s advice more essential for anyone hoping to get ahead in business.

Filled with relatable examples, actionable tips, and a dose of humor, The Couples Communication Handbook will help you learn the communication skills you were never taught you so that you can have the marriage you always wanted to have.

Communication Skills Training is a collection of seven books that are designed to help you with every aspect of improving your communication skills, interpersonal relationships, becoming more charismatic and influential, and building confidence. The combination of the following seven books will help you achieve success and happiness in life.

The 25 Minute Meeting goes beyond "cut to the chase" and shows you how to take back your work day with smarter planning and more productive action. Meetings have become a de facto way of working, and as they pile up and stretch to interminable lengths, they eat up our days and sink productivity - if they are poorly planned and run. Done well, meetings are short, sharp, productive affairs that provide critical time and space for the interactions that drive business forward.

Your social skills are something you can focus upon and train, making yourself a more and more sociable and engaging person with each day that passes. With the right tools and techniques, paired with a bit of enhanced personal awareness, you could be rocking every conversation and social gathering that life throws your way in no time flat.

You face tough communication challenges every day at work, both in person and online - a toxic boss, backstabbing coworkers, office politics, and much more. Here are immediate, effective, eye-opening actions you can take to resolve those infuriating problems. You will find stories and examples drawn from corporate communications consultant Leil Lowndes’s more than 20 years of training business professionals, from entry-level new hires to CEOs.

How do master storytellers compel us? There have been many attempts to understand what makes a good story, but few have used a scientific approach. In The Science of Storytelling, Will Storr applies dazzling psychological research and cutting-edge neuroscience to our myths and archetypes to show how we can tell better stories, revealing, among other things, how storytellers - and also our brains - create worlds by being attuned to moments of unexpected change.

Two audiobooks in one bundle! Boost your emotional intelligence in order to live a happier, healthier, and more successful life. Master becoming a calmer person in your relationships and work with simple, effective, and fast steps.

Money and Family Ties: Navigating Finances Without Breaking Bonds is your essential guide to handling one of life’s most sensitive topics money with the people who matter most. Whether you're dealing with shared expenses, supporting loved ones, lending or borrowing within the family, or facing inheritance discussions, this book offers practical advice and heartfelt wisdom to keep relationships strong and respectful. Learn how to set clear boundaries, communicate effectively, and make sound financial decisions that align with your values without causing emotional fallout.

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation. With practical advice and conversation cheat sheets, The Fine Art of Small Talk will help you learn to feel more comfortable in any type of social situation.

The best leaders know how to communicate clearly and persuasively. How do you stack up? If you read (or listen to) nothing else on communicating effectively, listen to these ten articles. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you express your ideas with clarity and impact—no matter what the situation.

You’re Great, But… 10 Reasons Why Women Break Up with Good Men gives voice to the most misunderstood decision of all. Written for women caught between loyalty and authenticity, Sage Monroe blends emotional intelligence, real-life insight, and hard truths to help you understand what’s really happening and why trusting yourself isn’t selfish—it’s essential.

Dans l'art de s'exprimer, il n'y a pas que les grands discours qui comptent : ceux-là sont le plus souvent très bien préparés. La plupart de nos communications professionnelles et personnelles se déroulent dans des situations spontanées, où il faut s'exprimer sur le vif, sans trop réfléchir : un cours, une réunion, une soirée... et nombre d'entre nous se laisse envahir par l'anxiété et la peur de mal dire. Or nous avons tous le pouvoir de nous améliorer et de devenir de bons communicants.

Families are complex woven with love, loyalty, tradition, and often, unspoken pain. Untangling the Web of Family is a powerful exploration of the invisible threads that bind and sometimes entrap us. This book offers listeners a compassionate yet honest look at how family dynamics shape our identities, behaviors, and emotional well-being. Drawing from real-life stories, psychological insights, and practical tools, this guide helps you recognize toxic patterns, set healthy boundaries, and foster meaningful communication.