Professional English

How Clients Buy is the much-needed guide to selling your services. If you're one of the millions of people whose skills are the "product," you know that you cannot be successful unless you bring in clients. The problem is, you're trained to do your job-not sell it. No matter how great you may be at your actual role, you likely feel a bit lost, hesitant, or "behind" when it comes to courting clients, an unfamiliar territory where you're never quite sure of the line between under- and over-selling. This book comes to the rescue with real, practical advice for selling what you do.

My boss is a walking red flag. He's bolshy and rude. Impossible to please. A big, broody man with dark eyes that carry an unmistakable message—"I am not manageable." Seriously, he's the worst. If it's not bad enough that he's a nightmare in the office, he's all but ordering me to be his date to his son's wedding. He says it's called "winning a divorce." I try telling him that's not a real thing but it falls on deaf ears. Not only that, he appears to be in the throes of a major personal awakening and is determined that I'm the man to guide him through it.

Meet a genuine American folk hero cut from the homespun cloth of America's heartland: Sam Walton, who parlayed a single dime store in a hardscrabble cotton town into Wal-Mart, the largest retailer in the world. The undisputed merchant king of the late 20th century, Sam never lost the common touch. Here, finally, inimitable words. Genuinely modest, but always sure of his ambitions and achievements. Sam shares his thinking in a candid, straight-from-the-shoulder style. In a story rich with anecdotes and the "rules of the road" of both Main Street and Wall Street, Sam Walton chronicles the inspiration, heart, and optimism that propelled him to lasso the American Dream.

Enhance your practice and improve outcomes for autistic clients with this indispensable guide by world-leading autism experts Tony Attwood and Maxine Aston. Drawing on research and firsthand accounts from autistic individuals and their partners, it equips therapists with the essential knowledge and practical strategies needed to provide affirming, effective support.

This new, expanded, fully updated and revised edition of Secrets of Professional Tournament Poker is a landmark in poker publishing. Originally published in two volumes in 2011 and 2012, this was both a critical and commercial success. Over the last decade, the understanding of poker has changed dramatically and this new edition fully reflects current thinking on the game.

Conflict Resolution Strategies for Work and Life gives you all the professional tips, tools, and insights to settle friction with your colleagues, partners, parents, and friends. Conflicts are a normal part of life. In fact, in some cases, it’s necessary in order to express your unmet needs, communicate your boundaries, and find common ground.

(ISC)2 CCSP Certified Cloud Security Professional Official Study Guide, 3rd Edition is your ultimate resource for the CCSP exam. As the only official study guide reviewed and endorsed by (ISC)2, this guide helps you prepare faster and smarter with the Sybex study tools that include pre-test assessments that show you what you know, and areas where you need further review. In this 3rd Edition, experienced cloud security professionals Mike Chapple and David Seidl use their extensive training and hands on skills to help you prepare for the CCSP exam.

From a sweaty, near-catastrophic Shark Tank appearance to a billion-dollar acquisition by Amazon, Jamie Siminoff’s story of founding Ring is the ultimate underdog tale of relentless invention and grit. Through near-bankruptcy, factory disasters, and a maniacal focus on “the mission,” Jamie rallied a ragtag team of Craigslist hires to build one of the most iconic consumer tech brands of all time. Told with unfiltered honesty and humor, Ding Dong is a blueprint for anyone who’s been underestimated, rejected, or told to quit.

The profession of life coaching is more necessary than ever in this time of pandemic-related uncertainty, the shift (in some cases, permanent) to remote learning and working, and the constant change that accompanies world events. With his bestselling Therapist as Life Coach, Patrick Williams introduced the therapeutic community to the career of life coach, and in the first and second editions of Becoming a Professional Life Coach, he and Diane S. Menendez covered basic principles and strategies for effective coaching.

Brought to you by Penguin. The unfiltered truth about being a rugby player - from the horsey's mouth. This book is not just about how I got back on my horse and went clippity-clop all the way to the World Cup final in Japan. It's the story of how a fat kid who had to live up to the nickname...

At 22, Dan Brown came to the Bronx's P.S. 85 as an eager, fresh-faced teacher. Unbeknownst to him, his assigned class, 4-217, was the designated "dumping ground" for all fourth-grade problem cases, and his students would prove to be more challenging than he could ever anticipate. Intent on being a caring, dedicated teacher but confronted with unruly children, absent parents, and a failing administration, Dan was pushed to the limit time and again: he found himself screaming with rage, punching his fist through a blackboard out of sheer frustration, often just wanting to give up and walk away.

If you're a medical professional or nursing student, then you know how important it is to have a strong grasp of medical terminology. After all, this is the language that you'll be using on a daily basis to communicate with colleagues, patients, and doctors. But let's face it, medical terminology can be pretty daunting. Where do you even start?

Once a barista in a small cafe making $6.50 an hour, Andrew Wilkinson built a business valued at over a billion dollars by the time he was 36—and yet, his path to success was anything but a straight line. In Never Enough, Wilkinson pulls back the curtain on the lives of the ultra-rich, sharing insights into building a successful business that has been called a “Berkshire Hathaway, but for internet companies,” and a surprising first-person account of what it's actually like to become a billionaire.

A decade ago, developers built information-sharing software by writing a lot of custom code in a single code base, then adding layers of caching. Now we build information systems: interdependent software and services, data platforms, and event streams. Many of our software-to-systems initiatives fail, though, and when they do, we double down on traditional linear approaches. But linear thinking cannot resolve systems challenges. We need to shift to systems thinking.

Raymond Ditmars (1876-1942), the first curator of reptiles at New York's famous Bronx Zoo, brought cold-blooded animals to public attention as never before. Through wildly successful books and movies, he inspired a generation of zoologists with his fascination for snakes, insects, and other misunderstood creatures. Ditmars was among the most celebrated naturalists in America. His reptile-collecting trips for the zoo spawned newspaper headlines across the world.

This audiobook contains updated material from the original edition. Discover how to become the best version of you and develop healthy habits, find inspiring new perspectives and live a motivated, joy-filled life! Who is your Future Self? That question is the answer to all your life's questions...

This smart and funny fan's guide to baseball explains the ins and outs of pitching, hitting, running, and fielding, while offering insider trivia and anecdotes that will appeal to anyone - whether you're a major league couch potato, lifelong season ticket-holder, or a beginner. Combining the narrative voice and attitude of Michael Lewis with the compulsive brilliance of Schott's Miscellany, Watching Baseball Smarter will increase your understanding and enjoyment of the sport-no matter what your level of expertise.

Recovering from Workplace PTSD is divided into four sections, from self-discovery to recovery. Some of the sections may be more relevant to you and your situation than others. You can dip in wherever you like because each section stands alone.

In 1986, before Michael Lewis became the best-selling author of The Big Short, Moneyball, and Flash Boys, he landed a job at Salomon Brothers, one of Wall Street’s premier investment firms. During the next three years, Lewis rose from callow trainee to New York- and London-based bond salesman, raking in millions for the firm and cashing in on a modern-day gold rush. Liar’s Poker is the culmination of those heady, frenzied years - a behind-the-scenes look at a unique and turbulent time in American business.

The award-winning author of Embrace the Suck and a Navy SEAL combat veteran reveals how to apply a deep focus in the pursuit of your goals—a book for anyone stuck in a personal or professional rut and seeking change. Brent Gleeson, Navy SEAL combat veteran turned award-winning entrepreneur and...