Professional English

When does the sales process really begin? Some say that sales starts at the very first "hello". Everything before that first critical opening word, these people say, is marketing; everything after that is sales. Others say that the real work of sales doesn't begin till the prospect first says, "No". "Otherwise", they insist, "it's just order-taking". Antonio Garrido's Asking Questions the Sandler Way rejects both of those answers. It holds that selling begins when you start asking good questions.

A rags-to-$9-billion-riches story. A crash course in Burger King history and fast food in America, The Burger King is McLamore's candid and conversational memoir. Written before his death in 1996, he talks of his life, the birth of the Whopper, and the rise of Burger King. McLamore's account of Burger King offers an instructive and inspiring tale to young entrepreneurs. Here's a story of entrepreneurship development from one of the top entrepreneurs of fast food chains.

Titan is the first full-length biography based on unrestricted access to Rockefeller’s exceptionally rich trove of papers. A landmark publication full of startling revelations, the book indelibly alters our image of this most enigmatic capitalist. Born the son of a flamboyant, bigamous snake-oil salesman and a pious, straitlaced mother, Rockefeller rose from rustic origins to become the world’s richest man by creating America’s most powerful and feared monopoly, Standard Oil. Branded "the Octopus" by legions of muckrakers, the trust refined and marketed nearly 90 percent of the oil produced in America.

"Probably in the life of everyone there comes a time when he is inclined to go over again the events, great and small, which have made up the incidents of his work and pleasure, and I am tempted to become a garrulous old man, and tell some stories of men and things which have happened in an active life. In some measure I have been associated with the most interesting people our country has produced, especially in business - men who have helped largely to build up the commerce of the United States...."

In 1913, an unschooled young Indian clerk wrote a letter to G. H. Hardy, begging that preeminent English mathematician's opinion on several ideas he had about numbers. Hardy, realizing the letter was the work of a genius, arranged for Srinivasa Ramanujan to come to England. Thus began one of the most remarkable collaborations ever chronicled.

Here is Trump in action—how he runs his organization and how he runs his life—as he meets the people he needs to meet, chats with family and friends, clashes with enemies, and challenges conventional thinking. But even a maverick plays by rules, and Trump has formulated time-tested guidelines for success. He isolates the common elements in his greatest accomplishments; he shatters myths; he names names, spells out the zeros, and fully reveals the deal-maker's art. And throughout, Trump talks—really talks—about how he does it.

At age 20, Thomas Dekker was already earning €100,000 a year - as an amateur bike racer. The next year, he turned pro and his salary quadrupled then rose again to €900,000 as he established his position as a super-domestique among Europe's wealthiest superteams. The sport world marveled at Dekker's rise as the young racer set his ambitions on capturing cycling's biggest prizes for himself. Before long, though, Dekker found himself corrupted by money, dazzled by fame, and cracking under the relentless pressure to perform at a superhuman level.

The Believer is the weird and chilling true story of Dr. John Mack. This eminent Harvard psychiatrist and Pulitzer Prize-winning biographer risked his career to investigate the phenomenon of human encounters with aliens and to give credibility to the stupefying tales shared by people who were utterly convinced they had happened.

Over twenty years ago at a company convention, Eric Worre had an "aha" moment that changed his life forever. At that event he made the decision to Go Pro and become a Network Marketing expert. Since that time, he has focused on developing the skills to do just that. In doing so, Eric has touched and been touched by hundreds of thousands of people around the world. Now he shares his wisdom in a guide that will ignite your passion for this profession and help you make the decision to Go Pro and create the life of your dreams.

In 1961, 25-year-old Herbert Jay Stern, fresh from reserve duty, stood in his green army uniform in a New York County courtroom to be sworn in as an attorney. He could only guess what his life as a prosecuting lawyer would be. A dozen years later, in the wake of the national scandal of Watergate, Stern, draped in black robes now, would take the oath of office as a federal judge. In the years between, the idealistic young Stern would sharpen his skills in the realities of the criminal courts of New York City, to emerge as the lead trial attorney for the Justice Department....

LinkedIn the Sandler Way, the first audiobook release from Sandler Training and LinkedIn, offers powerful, cutting-edge best practices for effective social selling with LinkedIn. Its 25 discussions uncover big ideas for prospecting and selling online - ideas that typically haven't yet become part of a sales team's daily culture. Within just a few days, you can learn, adopt, and model these LinkedIn best practices so that they become consistent behaviors for everyone in your organization who sells for a living.

Robert Caro's monumental book makes public what few outsiders knew: that Robert Moses was the single most powerful man of his time in the City and in the State of New York. And in telling the Moses story, Caro both opens up to an unprecedented degree the way in which politics really happens—the way things really get done in America's City Halls and Statehouses—and brings to light a bonanza of vital information about such national figures as Alfred E. Smith and Franklin D. Roosevelt (and the genesis of their blood feud), about Fiorello La Guardia, John V. Lindsay and Nelson Rockefeller.

Originally published in 2016, The Art and Business of Teaching Yoga immediately became the essential resource for those looking to start or maintain a successful career in yoga. Since then, the landscape has changed. Online yoga and social media are now a crucial part of most teachers' repertoires. Yoga teachers also face broad cultural shifts, an evolving environmental crisis, and resulting anxiety among students, all of which bring fresh challenges to their leadership and teaching abilities.

According to research, 60 percent of your overall career success hinges on your ability to self-advocate. However, as a professional of color, communicating your value and contributions, stepping up for opportunities, and commanding the salary you deserve may feel like your biggest challenge, too. Author Devika Brij is here to show you that it doesn’t have to be this way.

The true story of a young teacher attempting to change lives in a troubled educational system. According to Ilana Garon, popular books and movies are inundated with the myth of the "hero teacher" - the one who charges headfirst into dysfunctional inner-city schools like a firefighter into an inferno, bringing the student victims to safety through a combination of charisma and innate righteousness. The students are then "saved" by the teacher’s idealism, empathy, and faith. This is not that type of book....

In the 1970s, amid severe cutbacks in physics funding, a small group of underemployed physicists in Berkeley decided to throw off the constraints of academia and explore the wilder side of science. Dubbing themselves the “Fundamental Fysiks Group,” they pursued a freewheeling, speculative approach to physics. Some dabbled with LSD while conducting experiments. They studied quantum theory alongside Eastern mysticism and psychic mind reading, discussing the latest developments while lounging in hot tubs.

On February 1, 2003, Columbia disintegrated on reentry before the nation's eyes, and all seven astronauts aboard were lost. Author Mike Leinbach was a key leader in the search and recovery effort as NASA, FEMA, the FBI, the US Forest Service, and dozens more federal, state, and local agencies combed an area of rural east Texas the size of Rhode Island for every piece of the shuttle and her crew they could find. Assisted by hundreds of volunteers, it would become the largest ground search operation in US history.

In the insightful narrative tradition of Oliver Sacks, Monkey Mind is an uplifting, smart, and very funny memoir of life with anxiety - America’s most common psychological complaint. We all think we know what being anxious feels like - it is the instinct that made us run from wolves in the prehistoric age and pushes us to perform in the modern one - but for forty million American adults, anxiety is an insidious condition that defines daily life. Yet no popular memoir has been written about that experience - until now.

The candid memoir of a young doctor who reluctantly accepts a military commission and spends a year behind the front lines of the Vietnam War. Assigned to the marine camp at Phu Bai, Dr. John A. Parrish confronted all manner of medical trauma, quickly shedding the navet of a new medical intern.

Renowned psychiatrist and educator Armand Nicholi here presents a fascinating comparison of the beliefs of Sigmund Freud and C. S. Lewis. In the 20th century, no spokesman was more prominent for nonbelief than Sigmund Freud, and no one argued for belief more successfully than C. S. Lewis. From pain and suffering to love and sex, from God to morality, Lewis and Freud carefully argued opposing positions and even considered the chief objections to their positions.