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In recent years, professional services providers have had to rethink their sales methods and adapt to profound changes in the way clients buy services. In response, Winning the Professional Services Sale argues for fundamental changes in the seller's mindset and sales strategies. Rather than pressing the sale, salespeople must help clients buy - the way that works best for each client. This new approach gives buyers what they now want in a services seller: a consultative problem solver, change agent, and solution integrator, all rolled into one.

Perfect for a recent college graduate as well as those looking to climb the ladder in their respective jobs or industries, Business Etiquette Made Easy is an essential guide for any working professional.

This book, which was written with the busy professional in mind, condenses the essential information into a clear and concise structure. This book simplifies the process of studying by providing only the most relevant material in an understandable and straightforward manner. It eliminates the need to sift through numerous pages of dense language, allowing you to get ready quickly and effectively.

This fully revised and updated resource offers complete coverage of the latest release of CompTIA A+ exams 220-1101 and 220-1102. You'll find learning objectives at the beginning of each chapter, exam tips, practice exam questions, and in-depth explanations. Designed to help you pass the CompTIA A+ exams with ease, this definitive guide also serves as an essential on-the-job IT reference.

At 24, Josh Axelrad held down a respectable and ominously dull job on Wall Street. Adventure was a tuna fish sandwich instead of the usual turkey for lunch. Then one night, a stranger at a cocktail party persuaded him to leave the nine-to-five behind and pursue an unlikely dream: the jackpot. The stranger was a blackjack card counter, and he sold Axelrad on the vision of Vegas with all its intrigue, adventure - and cash.

The need for improved mental, physical and emotional wellbeing, and the ability to inspire a resilient mindset has never been greater. We were never designed to run in stress mode, and in a seemingly constant state of fight or flight. So, in those situations where we have little control over the sources of pressure, our only option is to influence the way in which we respond. Unashamedly Superhuman is a neuroscience-based peak performance training for anyone interested in reversing the impact of distraction and uncertainty.

Listed as one of the “12 greatest entrepreneurs of our time" by Fortune magazine in 2012, Nagavara Ramarao Narayana Murthy, or NR Narayana Murthy as he is better known, is probably the most recognized and respected face of Indian industry. This book takes you through the fascinating journey of a 17-year-old who had to sacrifice his entry into the prestigious Indian Institute of Technology because his father did not have money to pay his fees and ultimately came up in life to head a global IT giant.

The law enforcement profession is dynamically changing with the times. Our training must do the same. Mental health interactions are one of the biggest law enforcement struggles. Our training is very limited to the police academy and sometimes field training. Ernest Stevens from the award-winning HBO documentary Ernie & Joe: Crisis Cops and best-selling author Nicholas Ruggiero take you through some great training and resources to learn the skill of de-escalation during mental health calls for service.

A Simon & Schuster audiobook. Simon & Schuster has a great book for every listener...

Expert Gerald Sklare provides fresh insights and new applications for solution-focused brief counseling (SFBC).

Parents, teachers, therapists, and anyone who cares about a child or teen on the autism spectrum needs this essential roadmap to prepare our youth for being successful adults in today's world. Best-selling author, autism advocate, and animal science professor Dr. Temple Grandin joins psychologist and autism specialist Dr. Debra Moore in spelling out the steps you can take to restore your child's hope and motivation, and what you must avoid.

The legendary New York Times bestselling tale of top-down change for anyone trying to navigate today's uncertain business seas. When Captain Abrashoff took over as commander of USS Benfold, it was like a business that had all the latest technology but only some of the productivity. Knowing that...

Bill Cates’ newest book, The Language of Referrals, is your blueprint for finding the right words and phrases to elevate your referability, confidently ask for introductions, address concerns and objections, and turn the willingness to refer into effective connections with your new prospects.

Part of the bestselling Surrounded by Idiots series! Internationally bestselling author Thomas Erikson has helped changed how the world thinks about behavior using a simple 4-color behavior analysis system. In Surrounded by Bad Bosses he applies that same system to revolutionize the workplace...

You’re not imagining it: Women aren’t getting a good deal at home or at work. We have the evidence to prove it. This audiobook gives you the power to change it. For women in America today, the promise of “having it all” is an ever-elusive carrot. Faced with unsustainable demands in every...

A guide to self-mastery and other lessons based on the principles of Brazilian Jiu Jitsu, by the sport's greatest practitioner of all time. This program includes a foreword written by actor Tom Hardy and read by Mark Meadows. As a ten-time Brazilian jiu jitsu World Champion and a former MMA...

Do you think that you have to be a lawyer to have the skills that are needed to become a leader and resolve problems that you may come across? Think again. What if I told you that simply by listening to this audiobook, you will be in a better place to solve any problem or become a leader in any situation? Think Like a Lawyer...Even if You’re Not One is the audiobook that you need to make sure that you have the skills and tools you need to take on anything that gets in your way, and solve any problem like a boss.

After being given a terminal diagnosis with only a few weeks to live, Jane McLelland dug up research, some decades old, in her quest to survive. Rather than aiming to cure cancer, which in many cases is unachievable, Jane's approach was to stop it growing. Remarkably, her approach not only stopped it growing, it disappeared altogether. There are now clinics following her protocol, achieving remarkable successes.

Ready to join thousands of successful PMPs? Your dream job is waiting. Your team needs a real leader. Your family deserves your success. Don't wait another day. Get your copy now and pass your PMP exam on the first try!

In The PD Book, bestselling author Elena Aguilar and coauthor Lori Cohen offer seven habits—and a wealth of practical tools—that help you transform professional development. In this book, you'll learn how to inspire adult learners, the importance of having clear purpose, and how to navigate power dynamics in a group. You'll also learn a new way to plan PD that allows you to attend to details and be a responsive facilitator. The dozens of tips and tricks, anecdotes and research, and tools and resources will enable you to create the optimal conditions for learning.