Relationship Science

The New Science of Customer Relationships: Delivering the One-to-One Promise with AI is a science-based and insightful new approach to integrating the latest generative AI technologies into your company's customer communications. Analytics and marketing experts Thomas Davenport and Jim Sterne walk you through the technology and tools you need to understand, the data you need to collect, the processes you need to implement, and the ethics you need to observe to build an industry-leading customer relationship framework.

Dillon has the terrifying power to create massive amounts of destruction with the slightest tweak of his will. Deanna is so consumed by fear, it has become like a black hole, drawing to her the very things that terrify her. Then, when the glare of a supernova 16 light-years away illuminates the night sky, they have a vision: There are six of them out there, all teenagers, and all suffering from supernatural afflictions that disfigure their bodies and souls.

Drawing on forty collective years of research and decades of clinical experience, the authors present the best practical advice science has to offer. Delivered with warmth, optimism, and humor, Beyond Addiction defines a new, empowered role for friends and family and a paradigm shift for the field.

Every man has a deep bed of emotions. Emotions and feelings shouldn't be ignored. To get the great and healthy relationships you desire, you need to change the way that you manage your emotions. David Kundtz has created this full guide to steer you towards emotional healing. This motivational book is dedicated to teenage boys, young men, fathers, and grandfathers. Build your emotional confidence and your communication skills. The language, tools, and the exercises inside of this book are designed to help you express the deep, vibrant, and ever-present emotions that you hold inside.

Un mot peut tuer ! Pour déstabiliser et détruire, les armes de la malveillance, de la manipulation et de la persécution sont innombrables. La perversité ordinaire d'un conjoint, d'un parent, d'un supérieur peut briser un couple, défaire une vie, ruiner une carrière professionnelle. La loi du plus fort règne le plus souvent dans la famille, l'entreprise, la société. L'agresseur mène patiemment son œuvre paralysante et meurtrière. Sa victime se laisse peu à peu enfermer dans le piège prévu pour son supplice.

If you feel overwhelmed, burned out, stuck, or constantly on edge, you may be trapped in survival mode. Life in this state becomes an endless cycle of reactivity, where you stay guarded against every perceived threat and shrink yourself to stay safe. It's draining, confining, and prevents you from fully thriving. In A Guide to Thriving, you'll discover how reclaiming your agency can transform your life. Agency is our capacity to be active participants in our lives by making intentional choices, guided by the belief that our decisions matter and have impact.

The Ultimate Guide to Sex After Fifty delivers solid, practical information in a friendly, accessible style to help all genders and orientations, partnered or unpartnered, enjoy their sexuality for the rest of their lives.

Some true crimes reveal themselves in bits and pieces over time. One such case is the Florida School for Boys, a.k.a. the Dozier School, a place where - rather than reforming the children in their care - school officials tortured, raped, and killed them. Opened in 1900, the school closed in 2011 after a Department of Justice investigation substantiated allegations of routine beatings and killings made by about 100 survivors. Thus far, forensic anthropologist Dr. Erin Kimmerle and her team from the University of South Florida have uncovered 55 sets of human remains.

Quietly and steadily, the number of women making six figures or more is increasing and continues to rise at a rate faster than for men. From entrepreneurs to corporate executives, from white-collar professionals to freelancers and part-timers, women are forging careers with considerable financial success. In Secrets of Six-Figure Women, Barbara Stanny, journalist, motivational speaker, and financial educator, identifies the seven key strategies of female high earners.

The Human Mind Owner's Manual is the latest in Sean Webb's award-winning Mind Hacking Happiness series, and talks about the science of consciousness and what individuals can do with their minds when they dive into the abilities enabled by nonlocal consciousness. Sean brings his no-nonsense style, interesting stories, and warm humor to this audiobook about the latest science connected with our nonlocal consciousness and our greater existence beyond our bodies.

What if you could guide others towards their own realizations, revealing hidden truths and fostering deeper connections? The frustration of feeling unheard, of struggling to articulate your thoughts, is a familiar feeling, right? But what if there was a way to break through that barrier, to become a master of communication, a champion of clarity? This book unveils the secrets of the Socratic method, a powerful tool for unlocking wisdom and revealing truths through insightful questioning.

Women are the future of American business. According to a recent Nielsen report, women will control two-thirds of American consumer wealth in less than a decade. And yet almost all business and success literature is still written for men - dispensing advice that doesn't take into account women's unique strengths or address the demands of family life on mothers.

It began as rumors. Whispers at dinner parties. Warnings about bad dates with a Canadian celebrity. Then, seemingly out of nowhere, superstar CBC broadcaster Jian Ghomeshi revealed his interest in "rough sex" in a long Facebook post, and a scandal of unprecedented scale descended on the radio host. What the public did not know was that months before Ghomeshi's emotional post, Canadaland podcaster Jesse Brown and Toronto Star journalist Kevin Donovan were quietly pursuing serious allegations against him.

When Hisham Matar was a 19-year-old university student in England, his father was kidnapped. One of the Qaddafi regime's most prominent opponents in exile, he was held in a secret prison in Libya. Hisham would never see him again. But he never gave up hope that his father might still be alive. "Hope," as he writes, "is cunning and persistent." Twenty-two years later, after the fall of Qaddafi, the prison cells were empty, and there was no sign of Jaballa Matar. Hisham returned with his mother and wife to the homeland he never thought he'd go back to again.

At some point over the course of the average American woman's life, she will find herself alone, whether she is divorced, widowed, single, or in a loveless, isolating relationship. And when that time comes, it is likely that she will be at a loss as to how to handle it. As a society, we have an unspoken but omnipresent belief that a woman alone is an outcast, inherently flawed in some way. In this invigorating, supportive audiobook, psychotherapist Florence Falk aims to take the fear, doubt, confusion, and helplessness out of being a woman alone.

Your argument is valid and you know it; yet once again you find yourself leaving a debate feeling defeated and embarrassed. The matter is only made worse when you realize that your defeat came at the hands of someone's abuse of logic - and that with the right skills you could have won the argument. The ability to recognize logical fallacies when they occur is an essential life skill. Mastering Logical Fallacies is the clearest, boldest, and most systematic guide to dominating the rules and tactics of successful arguments.

"The Psychology of Bluey" delves into the vibrant world of the beloved Australian animated series, exploring the intricate layers of emotional intelligence, family dynamics, and societal values woven into its storytelling. With each episode, Bluey and her family embark on adventures that are not just playful escapades but lessons in resilience, empathy, and the complexities of human emotions. This book offers an in-depth analysis of how the series impacts both young minds and adult viewers, making profound observations on parenting, childhood development, and the power of imaginative play.

A longtime trauma worker, Laura van Dernoot Lipsky offers a deep and empathetic survey of the often-unrecognized toll on those working to make the world a better place. We may feel tired, cynical, numb, or like we can never do enough. These, and other symptoms, affect us individually and collectively, sapping the energy and effectiveness we so desperately need if we are to benefit humankind, other animals, and the planet itself. Through Trauma Stewardship, we are called to meet these challenges in an intentional way.

Why do couples fight? With Relationship Rx, renowned psychotherapist Stan Tatkin offers couples in crisis a prescription for understanding the deeper issues underlying their conflicts. Drawing from his Psychobiological Approach to Couple Therapy® (PACT), Tatkin unpacks common causes of relationship challenges with humor and compassion. Filled with practical tools, insightful commentary on sample conflict dialogues, and an in-depth exploration of what really makes for a secure relationship, this program will help couples restore and sustain the love that brought them together.

With a unique combination of ancient and contemporary wisdom from Tibetan Buddhism, The Diamond Cutter presents readers with empowering strategies for success in their personal and professional lives.