Self Management

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.

Improve your personal relationships! Most people’s lives are complicated by family relationships. Birth order, our parents’ relationship, and the “rules” we were brought up with can affect our self-esteem and relationships with spouses, children, and other family members. Family of origin therapy and techniques can help you create better relationships.

Jack Welch knows how to win. During his 40-year career at General Electric, he led the company to year-after-year success around the globe, in multiple markets, against brutal competition. His honest, be-the-best style of management became the gold standard in business, with his relentless focus on people, teamwork, and profits.

Our Iceberg Is Melting is a simple fable about doing well in an ever-changing world. Based on the award-winning work of Harvard's John Kotter, it is a story that has been used to help thousands of people and organizations. The fable is about a penguin colony in Antarctica. A group of beautiful emperor penguins live as they have for many years. Then one curious bird discovers a potentially devastating problem threatening their home - and pretty much no one listens to him.

Feel yourself become tongue-tied around others? Or worse yet, you simply avoid others because you are constantly worried about being judged? It's not logical and it doesn't make sense, but it can't be reasoned with. Social anxiety can be crippling, to the point where you don't even want to order food! How to understand your anxious brain's wiring, soothe it, and get around it.

In this collection, you'll learn strategies for time management, how to be inspired to finally start working toward your goals and dreams, how to exercise more discipline and self-control in your life, and how to organize your home. All of these things will lead to overall self-improvement and a happier life!

The Gift of Success and Happiness offers a set of simple systems - based on the world’s most reliable business principles - that empowers listeners to meet and overcome challenges posed by money, work, relationships, and other factors, most of which impede our success and impinge on our happiness. Based on two decades of lessons Chip Sawicki has learned as a senior executive, parent, and community leader, this book’s structured approach will help listeners maximize the opportunity for success and happiness in all aspects of life.

There’s a lot of noise out there about how to spend (and not spend) your hard-earned money. But what if you made financial decisions based on what you value—instead of what others are telling you to value? This is the empowering approach Jen Smith and Jill Sirianni, hosts of the Frugal Friends podcast, want you to take to improve your spending habits. They believe you can value anything (yes, anything!), whether that’s a daily latte, fancy dinners out, or vacations. But, despite what social media is saying, you don’t value everything.

Ready to master off-grid survival and achieve self-sufficiency? Even if you've never set foot off the grid! Does the idea of off-grid living excite you, yet feel overwhelming? Are you unsure where to start or worried about lacking critical survival skills? You're not alone. Many aspire to break free from modern utilities but hesitate due to complexity. The truth? Living off-grid is achievable, and you don’t have to figure it out alone.

To become a millionaire, you have to think like one. The Millionaire Mind shows you how. Also available: The Millionaire Next Door.

In Boundaries for Leaders, Dr. Henry Cloud gives leaders the tools and techniques they need to achieve the performance they desire - in their organizations and in themselves. Drawing on the latest findings from neuroscience, Dr. Cloud shows why it's critical for leaders to set the conditions that make people's brains perform at their highest levels. How do great leaders do this? One way is through the creation of "boundaries" - structures that determine what will exist and what will not.

A longtime trauma worker, Laura van Dernoot Lipsky offers a deep and empathetic survey of the often-unrecognized toll on those working to make the world a better place. We may feel tired, cynical, numb, or like we can never do enough. These, and other symptoms, affect us individually and collectively, sapping the energy and effectiveness we so desperately need if we are to benefit humankind, other animals, and the planet itself. Through Trauma Stewardship, we are called to meet these challenges in an intentional way.

Practical Emotional Intelligence is a collection of six books that are designed to help you with every aspect of emotional development, interpersonal relationships, becoming more charismatic and influential, improving your communication skills, and building confidence. The combination of the following six books will help you achieve success and happiness in life.

What if charisma could be taught? For the first time, science and technology have taken charisma apart, figured it out, and turned it into an applied science: In controlled laboratory experiments, researchers could raise or lower people's level of charisma as if they were turning a dial.

Pour en finir définitivement avec la tendance à procrastiner ! Ce livre est un guide pratique à l'usage de celles et ceux qui en ont marre de stagner dans leur vie. Ce livre est rempli de conseils destinés à t'aider à reprendre ta vie en main. Souvent, on est débordé…mais on perd son temps quand même. On procrastine et on se disperse, faute de savoir par où commencer. Ici t'est proposé un livre unique. Un livre deux-en-un à propos des habitudes et de la procrastination. Alors n'attends plus. Passe à l'action !

Based on Harvard’s most popular professional development program, a practical, personal guide to harnessing the power of self-understanding to become a more successful leader What is the “best” way to lead others? The answer may surprise you. The basis for powerful, effective leadership...

Even if you love your job, you probably have days when almost nothing goes right. Collecting the most inspirational passages from his landmark mega-best sellers How to Win Friends and Influence People and How to Stop Worrying and Start Living, Dale Carnegie's How to Enjoy Your Life and Your Job will help you create a new approach to life and get the most out of yourself - all the time.

Discover lasting emotional freedom in just a few weeks, even if you've struggled with overthinking and emotional overwhelm for years. Are you driven to understand your emotions better, manage stress, and build healthier relationships? Your journey to emotional mastery begins now. This book is your comprehensive guide to harnessing the power of emotional intelligence, leading to a happier, more fulfilling life.

The Power of Consistency lays out the Personal Prosperity Plan, a simple process to create meaningful results by unleashing the power of focus and your subconscious mind. Taking you step by step through the FEAR process - focus, emotional connection, action, and responsibility - this audiobook will teach you: How to get focused on what you want; How to become deeply emotionally committed to achieving your goals.

Widely considered the best NFL quarterback of all time, Joe Montana personifies performance excellence and personal integrity both on and off the field. Yet the word most closely associated with him is not winner - it's leader. Since his retirement a decade ago, he has become a popular motivational speaker sought out by corporations nationwide, speaking to capacity audiences as large as 20,000.