Small Business Development

Customer 360: How Data, AI, and Trust Change Everything delivers key insight and vision on using emerging technologies to delight customers and become more competitive by providing a superior customer experience. This book helps listeners attract and engage their customers across channels and throughout their journey, from acquisition and onboarding, through service, upsell, retention, and win-back.

Todos os anos, desde 1978, Warren Buffett escreve aos acionistas de seu conglomerado, a Berkshire Hathaway, apresentando um relato do período que passou. Suas cartas expõem com clareza e concisão a filosofia e a estratégia com que Buffett conduz sua holding, avaliada em mais de 600 bilhões de dólares. Este livro traz uma cuidadosa seleção de trechos de cartas feita por Lawrence Cunningham, professor da Universidade George Washington e profundo conhecedor da obra de Buffett.

Elevate your leadership game and discover the secrets to winning big in business and innovation. Big Bet Leadership equips business leaders with the principles and tactics to achieve critical results and solve complex problems facing businesses today. You will capture the upside potential while avoiding the many failure points inherent to AI strategies, growth strategies, M&A, innovation programs, operating model transitions, and digital transformation.

Unlock the door to financial freedom and turn your property into a thriving Airbnb in just 30 days—even if the market feels overcrowded! Imagine earning passive income while creating memorable guest experiences. With this guide, you’ll move forward with confidence—from understanding regulations to mastering pricing—and turn your property into steady income. What if starting your Airbnb was easier than you thought?

Virtually no business owners follow a few basic principles of business to nearly the degree they deserve. These magic principles almost ensure success, both short-term and long-term, when understood and applied. The magic lies in how easy they are to apply. Small Business Magic is all about those principles, which the author has spent years in analyzing and refining.

Selling a business is a once-in-a-lifetime event for many owners—and the tax bill can be staggering. The Business Owner’s Guide to Selling Your Business “Tax Smart” reveals how to legally reduce or even eliminate taxes when exiting your business.

Organizational Muscle is a business operating system developed to organize knowledge and leverage activity to its maximum value. It’s all the stuff needed to build, grow, and improve a thriving organization that endures for the long haul! This system offers owners, leaders, and entrepreneurs the freedom to enjoy their lives, employees, and businesses.

Do you have a problem that you can’t see your way around, no matter how hard you try? You may be looking for the answer outside when the obstacles lie within. We’re all biased. You may have read the above and already your mind is raising its defenses. No...not me. I haven’t got a biased bone in my body. The fact is: You do. So does everyone around you. Cognitive Biases in a Nutshell will help you to identify and correct the cognitive biases you fall prey to in your everyday life.

Public speaking is the art of using spoken words to convey information or a message to an audience. Public speaking is part of public relations and business communication, attaching one's ideas or thoughts for others to understand. It can be anything from a meeting presentation to a press conference speech. This audiobook is a great guide that will help you to overcome your fear of public speaking and open up to the world. The audiobook will help you how to speak better in public and in front of groups, how to apply the principles of persuasion, how to deal with criticism and audience.

Being an entrepreneur can be scary, but so can driving long distances alone. I am not suggesting that there is anything wrong with it or us. I am also not suggesting that entrepreneurship is a disease, and I am certainly not poking fun at anyone in recovery or who's gained in life from similar books. I am just suggesting that entrepreneurship can be a bit of an addiction.

We all know people who jump out of bed every morning, eager to start the day, so fulfilled by their personal and professional lives that they wouldn't change a thing. What's their secret? Passion. We all have it, but we don't all use it to its full potential. In The Passion Plan, Dr. Richard Chang presents seven simple steps to discovering the things we really care about, deciding where we want them to take us, and developing a plan to get us there.

This book is about turning pavement into profit. It shows how anyone—with or without experience—can build a steady, honest business in property services. You’ll learn how to start small, spend almost nothing, and grow using logic instead of luck.

Do you ever sense that you're not using your mind to its fullest potential? Being "stuck" means your brain is repeating the same neurological firing patterns again and again. It happens in business, relationships, personal goals, and mental health, over and over.

A remarkable teenager who went from public assistance to a million dollar net worth shares his story and offers nine key principles to success. Farrah Gray is no ordinary teenager. He wears a suit and tie; he has an office on Wall Street and another one in Los Angeles...and he sold his first business at the age of 14 for more than a million dollars.

Discover: How to add dozens of positive changes to your daily routine. Want to improve your life, but don't have enough time? Right now you could easily think of a dozen ways to instantly improve your life. Odds are, these ideas will only take a few minutes apiece to complete. The problem? You might feel like there's not enough time to do all of them. One solution can be found using the power of "habit stacking."

Positive Leadership shows how to reach beyond ordinary success to achieve extraordinary effectiveness, spectacular results, and what Kim Cameron calls “positively deviant performance” - performance far above the norm. Citing a wide range of research in organizational behavior, medical science, and psychology as well as real-world examples, Cameron shows that to achieve exceptional success, leaders must emphasize strengths rather than simply focus on weaknesses.

Are you struggling to grow your online presence as a writer, coach, or speaker? Do you want to attract more leads and boost your sales? Look no further! "Build Your Audience" is your ultimate guide to mastering the art of audience growth in just 60 days. In this fourth installment of the Your Message Matters Series, you'll discover proven strategies to build a loyal following and establish your brand online. Whether you're just starting or looking to scale, this book offers actionable insights tailored to your needs.

Hardly anyone gets it right the first time, but many of us are crippled by indecision and fear of failure. The desire to get it right can inhibit us from getting started. In this book Rob Moore, the best-selling author of Money, shows that the quickest way to perfect is starting right now and improving as you go. This book will show you how to launch your business or idea, begin the next phase of your career and overcome self-doubt - right away. Get perfect later; get started now.

While Erik Z. Severinghaus has been to the top of the physical world (literally climbing Everest) and the business world (exiting companies for hundreds of millions of dollars), what has defined his journey is not the successes...but rather, the hard times of loneliness and self-doubt that nearly cost him his accomplishments and his life. This guidebook passes along the lessons needed in those dark times, with the hope that it will help every entrepreneur who is going through this struggle understand their journey and build the mental resiliency to succeed.

Faced with uncontrollable circumstances, from a change in market demand to a global pandemic, being self-employed can sometimes feel less like you're running the show, and more like the show is running you. But it doesn't need to be that way. Small business consultant, entrepreneur coach, and acclaimed portrait photographer Jeffrey Shaw - TEDx speaker and host of the popular The Self-Employed Life podcast - offers the essential manual on everything you need to be successful as a self-employed business owner.