Small Development

In this uplifting and practical book, blogger, speaker, and business coach Jonathan Milligan gives you a simple four-step framework to rise above the noise and build a real business. He shows you how to believe, define, craft, and market your message so that you can fulfill your unique purpose in this life. With plenty of helpful assessment tools and proven strategies - including how to create seven perpetual income streams in 12 months from just one message - this is your go-to guide for living your dreams and impacting the world for good.

In The M&A Failure Trap: Why Most Mergers and Acquisitions Fail and How the Few Succeed, a distinguished team of finance and accounting researchers and practitioners delivers a practical and up-to-date exploration of the shortcomings of managerial mergers and acquisitions decisions.

Introverts gather around! A solution to your small-talk woes is imminent. The most famous introverts in the world - among them Eleanor Roosevelt, Gandhi, and even Elon Musk - have known the secret to building connections while staying true to yourself, and now, it is your turn. In Networking for Introverts, we will present the solution to annoying small talk with people you have just met and introduce you to the power of using vulnerability and curiosity in networking.

For over 15 years, consultants, both internal and external, have relied on Peter Block's landmark best seller, Flawless Consulting, to learn how to deal effectively with clients, peers, and others. Using illustrative examples, case studies, and exercises, the author, one of the most important and well known in his field, offers his legendary warmth and insight throughout this much-awaited second edition.

Customer 360: How Data, AI, and Trust Change Everything delivers key insight and vision on using emerging technologies to delight customers and become more competitive by providing a superior customer experience. This book helps listeners attract and engage their customers across channels and throughout their journey, from acquisition and onboarding, through service, upsell, retention, and win-back.

Many businesses are in the dark about how to actually do better for the planet and the people in their company and their supply chain while also growing their margin. Some believe it can't be done. But it can. Maisie Ganzler has done it, and now she's going to show you how to build sustainability into your business, too. Her five big lessons come from three decades of successes and failures leading a $1.7 billion corporation toward a more sustainable future.

An Insider's Perspective on the Chief of Staff explores every aspect of the Chief of Staff role in a straightforward and engaging way. Author Emily Sander provides one-of-a-kind insights, combining her own experience as a Chief of Staff with perspectives gained from colleagues and her coaching clients. Sander offers her unique perspective on how the role fits into the organizational big picture, with real-life examples to drive home her points.

The S.U.M.O Guy returns with a fun, fast-paced guide to gaining confidence and getting the most out of dealing with other people. With his trademark wit and good humour, Paul McGee arms you with 21 simple, proven methods for quickly building your communication muscle. Packed with priceless insights, expert advice, and skill-building exercises, How To Succeed With People gets you quickly up and running with the skills you need to communicate effectively with bosses, team members, customers, family, friends, neighbours...even complete strangers.

Being an entrepreneur can be scary, but so can driving long distances alone. I am not suggesting that there is anything wrong with it or us. I am also not suggesting that entrepreneurship is a disease, and I am certainly not poking fun at anyone in recovery or who's gained in life from similar books. I am just suggesting that entrepreneurship can be a bit of an addiction.

Maniobras verbales factibles y aplicables para básicamente cualquier fase de una conversación. Desde un simple hola hasta el adiós, con extraños o viejos amigos, aprenderás a simplemente ir más allá.

Organizational Muscle is a business operating system developed to organize knowledge and leverage activity to its maximum value. It’s all the stuff needed to build, grow, and improve a thriving organization that endures for the long haul! This system offers owners, leaders, and entrepreneurs the freedom to enjoy their lives, employees, and businesses.

In this book, you will gain numerous skills that will make it easy to talk to anyone. Gain social confidence and overcome social anxiety so you no longer feel shy when engaging in conversation with strangers. Learn practical ways to captivate and engage whoever you’re talking to, whether in social or professional environments. Learn how to lead conversations from small talk, to meaningful conversations turning into new friendships, professional networks and a new sense of accomplishment.

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

Do you have a problem that you can’t see your way around, no matter how hard you try? You may be looking for the answer outside when the obstacles lie within. We’re all biased. You may have read the above and already your mind is raising its defenses. No...not me. I haven’t got a biased bone in my body. The fact is: You do. So does everyone around you. Cognitive Biases in a Nutshell will help you to identify and correct the cognitive biases you fall prey to in your everyday life.

Public speaking is the art of using spoken words to convey information or a message to an audience. Public speaking is part of public relations and business communication, attaching one's ideas or thoughts for others to understand. It can be anything from a meeting presentation to a press conference speech. This audiobook is a great guide that will help you to overcome your fear of public speaking and open up to the world. The audiobook will help you how to speak better in public and in front of groups, how to apply the principles of persuasion, how to deal with criticism and audience.

In Design to Grow, a Coca-Cola senior executive shares both the successes and failures of one of the world's largest companies. In this rare and unprecedented behind-the-scenes look, David Butler and senior Fast Company editor Linda Tischler, use case studies to show how this works at Coca-Cola - and how other companies can use the same approach to grow their business. This audiobook is a must for managers inside large corporations as well as entrepreneurs just getting started.

Elena Alvarez is living a cursed life. From the deadly fire she accidentally set as a child to her mother's abandonment and now an unwanted pregnancy, she knows better than most that small actions can have terrible consequences. Yet when her grandmother calls and asks her to watch over the children of a recent widower in a small, isolated town in Colorado, she takes it as a chance to finally organize her life.

Discover the books that have already enriched millions. This unabridged guide to the literature of prosperity and motivation surveys 50 of the all-time classics, giving you their key ideas, insights, and applications, everything you need to know to start benefiting from these legendary works.

Struggle with small talk? Miss out on opportunities due to awkward conversations? Discover the keys to confident communication, even as an introvert. Being introverted doesn't mean you can't excel in social situations. Turn this skill into an advantage. Forge deeper connections today!

When Paul Kusserow began consulting for Amedisys, the home healthcare company was on the brink of collapse. Its stock had fallen to less than $11 per share, and it had to borrow money to pay a massive government fine. Six months later, Kusserow became its CEO. Under his leadership, Amedisys dramatically improved operations, increased its market capitalization by over tenfold, and took its place among the country's top home care and hospice businesses. In this in-depth case study, Kusserow explains how he achieved this stunning turnaround.