Social Conflict

No matter your line of work, you are pretty much assured of encountering someone who is difficult to deal with - an angry customer, a disgruntled employee, a know-it-all consultant, or simply someone off the street who is mentally ill, intoxicated, or otherwise unstable. You will find yourself engaging with someone who is emotional or confused or has an agenda that clearly conflicts with yours or that of your business. In these situations, can you prepare for the possibility of the interaction heading the wrong way, while still maintain a calm demeanor and a focus on shared goals?

In a society where sensitivities take precedence over honesty, it can often feel impossible to openly speak your mind. From managing conflict resolution in the workplace to navigating differences at home, many issues remain unaddressed and unresolved when you cannot speak clearly, candidly, and truthfully for fear of negative consequences.

Even the most well-adjusted moms and dads can experience peer pressure and conflicts with other adults that make them act like they're back in seventh grade. In Queen Bee Moms and Kingpin Dads, Rosalind Wiseman gives us the tools to handle difficult situations involving teachers and other parents with grace.

Ever felt tongue-tied in conversations? You're not alone. Many of us struggle to express ourselves, connect with others, or handle tricky discussions. But imagine being able to chat confidently with anyone, anywhere. Picture yourself resolving conflicts effortlessly, building stronger relationships, and feeling heard and understood. This book is your roadmap to becoming a conversation master. Inside, you'll discover five simple yet powerful rules that will transform the way you communicate.

From the best-selling author of Law of Attraction comes an easy-to-follow audiobook on creating ideal personal and professional relationships using the techniques of Neuro-Linguistic Programming. Are there certain people in your life who you have difficulty communicating with - at home, at work, or in your community? Now, in Law of Connection, Michael J. Losier gives you the tools you need to foster greater understanding in every aspect of your life. With tips, tools, exercises, and scripts to guide you.

A Harvard-trained lawyer and mediator tells busy couples how to stop fighting and start communicating. Listeners will learn how to identify the bad verbal habits, instinctive responses, and emotional reasoning that can cloud judgment and ultimately lead to the deterioration of otherwise healthy relationships. With exercises, examples, and sample scripts, Puhn's modern voice presents simple five-minute strategies to create immediate, positive changes and provide long-lasting communication skills that couples can continually employ when faced with conflict.

The defense of human rights is often marked by ethical dilemmas, which are especially acute in Israel, where lawyers have for decades sought redress for the abuse of Palestinian rights in the country's High Court - that is, in the court of the abuser. In The Wall and the Gate, Michael Sfard chronicles this struggle - a story that has never before been fully told - and in the process engages the core principles of human rights legal ethics.

Explaining power and privilege and the links between individual safety and community safety, Cristien Storm shows listeners how to set emotional boundaries that build vibrant social movements and a better world for all.

Make Peace with Anyone is the first audiobook that shows listeners how to quickly resolve any situation, no matter how long it's been going on, or how many people are involved. The techniques and psychological strategies presented here are simple, easy to understand, and work...fast. In this audiobook listeners will learn how to: end any family feud, get an apology from anyone, jumpstart any relationship or friendship, handle any passive-aggressive person, get the respect you deserve from anyone, and much more.

In this urgent and timely book, Patrick Cockburn writes the first draft of the history of the current crisis in the Middle East. Here he charts the period from the recapture of Mosul in 2017 to Turkey's attack on Kurdish territory in November 2019, and recounts the new phase in the wars of disintegration that have plagued the region. The ground battle with the caliphate is perhaps over, but was this the end of the conflict that has scarred these nations for decades?

This audiobook is in Spanish. We have all been in situations where an apology is necessary. Here's a compassionate guide, filled with anecdotes and research, designed to help individuals and couples resolve interpersonal conflicts.

In his timely new audiobook, Mikhail Shishkin, argues that Russia is not a 'riddle wrapped in a mystery inside an enigma': we just don't know enough about it. So what is the real story behind Putin's autocratic regime and its invasion of Ukraine? In My Russia: War or Peace? Shishkin traces the roots of Russia's problems, from the 'Kievan Rus' via the Grand Duchy of Moscow, empire, revolution and Cold War, to the now thirty-year-old Russian Federation.

What if talking doesn’t work? In fact, instead of understanding you get the opposite: more conflict. Sounds familiar? We linger in unsatisfying relationships or end up divorcing. But you deserve better! Mindful habits can transform your relationship, heal wounds and make you feel heard. This five step program will show what united you in the first place and bring you back to that initial bond.

Dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and companies - in the form of damaged relationships, ruined careers, and intensified problems. In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations.

For many women, creeps are a serious, ubiquitous, pervasive problem. They seem to be everywhere. Not only do they pester us in public, but some are capable of worming their way into our social life, poisoning our experiences. For many men, creeps are like unicorns: They hear about them a lot, but they never actually see one. Even when they do, they don’t understand what the fuss is all about. This books aims to bridge that gap by explaining the nature of creeps, how and why they manage to infiltrate our social circles, and how we can best deal with them in a safe and timely manner.

If your fear of making conversations has held you back, now's your time to shine as a confident speaker—no matter the audience! Think of missed opportunities because of speaking fears. Was it a potential date, a dream job lost in an interview, or a coworker taking credit for your work? It’s frustrating to leave a conversation knowing you could’ve contributed, yet your mind froze. You might end up criticizing yourself or worrying about others' opinions.

Pete and Geri Scazzero developed The Emotionally Healthy (EH) Relationships Course over a 21-year period to directly address core biblical principles to guide you and others into an experience of discipleship that will deeply change your life. In the EH Relationships Course, everyone will learn eight practical relationship skills to develop mature, loving relationships with others.

On the night of September 11, 2012, the American diplomatic mission at Benghazi, Libya, came under ferocious attack by a heavily armed group of Islamic terrorists. The prolonged firefight, and the attack hours later on a nearby CIA outpost, resulted in the deaths of four Americans, including the American ambassador to Libya, Christopher Stevens, the Information Officer, Sean Smith, and two former Navy SEALs, Tyrone Woods and Glen Doherty, working for the Central Intelligence Agency.

As the world gets smaller, hotter, and flatter, people from different cultures are colliding like never before. However, many modern conflicts stem from the same root cause: the tension between people using the independent, separate, and in-control side of their selves, versus people using the interdependent, connected, and adjusting side. We also show how people can nudge their cultures to call forth their best selves. By knowing when and how to use our different selves, we may not just survive, but thrive in the 21st century.

Humanity is more divided now than ever, gridlocked over social issues, race, gender, climate change, immigration, and our responsibility to vulnerable people. How did we get here? And what can we do to build bridges where walls exist? As a pastor committed to building deep relationships with people whose life experiences are different than his own, Terry Crist knows the beauty and challenge of connecting across dividing lines of race, economic status, faith, and much more. And in this book, he shares how you can too.