Social Learning

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.

In this groundbreaking work, evolutionary biologist Jared Diamond stunningly dismantles racially based theories of human history by revealing the environmental factors actually responsible for history's broadest patterns. It is a story that spans 13,000 years of human history, beginning when Stone Age hunter-gatherers constituted the entire human population. Guns, Germs, and Steel is a world history that really is a history of all the world's peoples, a unified narrative of human life.

Shermin Kruse vous propose une approche différente, permettant de mieux comprendre les gens qui vous entourent tout en conservant une certaine distance. Elle s'appuie sur la philosophie stoïcienne et les découvertes scientifiques contemporaines pour nous enseigner l'art de la régulation des émotions et du contrôle de soi.

Teacher Misery perfectly encapsulates the comical misery that has become the teaching profession. Jane Morris's strange, funny, and sometimes unbelievable teaching experiences are told through a collection of short stories, essays, and artifacts including real emails from parents, students, and administrators. From the parents who blame their son's act of arson on the teacher for causing him low self-esteem to the student who offers to teach the teacher how to sell drugs so she can pay her bills, one story is more shocking than the next.

"The Absorbent Mind" by Dr. Maria Montessori, published in 1949, explores the natural development of children and outlines Montessori's innovative educational philosophy. The book introduces the concept of the "absorbent mind," highlighting young children's innate ability to effortlessly absorb information from their surroundings.

Counsels and Maxims is a classic work by noted German philosopher Arthur Schopenhauer. His work has influenced some of the modern world's greatest thinkers, including Carl Jung, Sigmund Freud, and Erwin Schrödinger. This piece was originally translated by Thomas Bailey Saunders.

This unique three-book bundle will help you learn how to increase your charisma, improve your persuasive communication skills, and to lower your stress and anxiety - even if you’re a total introvert. Unlock your full potential by learning how your brain works. These books will show you how not to change your behavior, and how to influence the behavior of those around you. Once you understand the psychology of human behavior, nothing will stand between you and the success you deserve.

An indictment of the American educational system criticizes the fact that the system has discarded the traditional goals of transmitting knowledge and fostering cognitive skills in favor of building self-esteem and promoting social harmony.

People are now exposed to more information than ever before, provided both by technology and by increasing access to every level of education. These societal gains, however, have also helped fuel a surge in narcissistic and misguided intellectual egalitarianism that has crippled informed debates on any number of issues. Today, everyone knows everything and all voices demand to be taken with equal seriousness, and any claim to the contrary is dismissed as undemocratic elitism.

Education is in bad shape in America and beyond today. It’s obvious. Everyone perceives it. Something is going badly wrong in our schools. Our children aren’t learning as they should be. Their mastery of core academic curriculum like reading, writing, history, mathematics, science, and civics has declined to crisis levels and shows no signs of improvement. Meanwhile, they’re all learning to be activists, turning their backs on their nations, societies, and even their parents and religions.

This metaphysical self-help classic instills happiness within and urges individuals to pursue a content life without sin, boredom, or contempt. Written decades ago with post-war depression in mind, this text has transcended time and continues to give applicable advice for modern-day individuals.

Do you find yourself constantly asking your child to "pick up the pace"? Does he or she seem to take longer than others to get stuff done - whether completing homework, responding when spoken to, or getting dressed and ready in the morning? Drs. Ellen Braaten and Brian Willoughby have worked with thousands of kids and teens who struggle with an area of cognitive functioning called "processing speed" and who are often mislabeled as lazy or unmotivated.

Intentional Neuroplasticity explores the plasticity of the brain and nervous system, while learning how adversity and trauma impact a student's developing nervous system to affect behaviors—which ultimately changes the way educators approach discipline and engagement.

The Fallacy Detective has been the best-selling book for teaching logical fallacies and introduction to logic for over 15 years. What is a fallacy? A fallacy is an error in logic a place where someone has made a mistake in his thinking. “A cloud is 90 percent water. A watermelon is 90 percent water. Therefore, since a plane can fly through a cloud, a plane can fly through a watermelon.” This is an easy book for learning to spot common errors in reasoning. For ages 12 through adult. Fun to use - learn skills you can use right away.

At the end of 2008, Ford Motor Company was just months away from running out of cash. With the auto industry careening toward ruin, Congress offered all three Detroit automakers a bailout. General Motors and Chrysler grabbed the taxpayer lifeline, but Ford decided to save itself. Under the leadership of charismatic CEO Alan Mulally, Ford had already put together a bold plan to unify its divided global operations, transform its lackluster product lineup, and overcome a dys­functional culture of infighting, backstabbing, and excuses.

Qualitative Research is the essential guide to understanding, designing, conducting, and presenting a qualitative research study. This fourth edition features new material covering mixed methods, action research, arts-based research, online data sources, and the latest in data analysis, including data analysis software packages as well as narrative and poetic analysis strategies. A new section offers multiple ways of presenting qualitative research findings. The accessible, jargon-free style makes this audiobook ideal for both novice and experienced researchers.

Why Don't Students Like School? (2nd Edition) features 25 percent updated material while still honoring the classic, beloved approaches of the original. The second edition will help teachers improve their practice by explaining how they and their students think and learn and reveals the importance of story, emotion, memory, context, and routine in building knowledge and creating lasting learning experiences.

In this down-to-earth guide, Dr. Gillian Parekh unpacks the realities of how ability and disability play out within schooling, including insights from students, teachers, and administrators about the barriers faced by students on the basis of ability. From the challenges with ability testing to gifted programs to the disability rights movement, Parekh shows how ableism is inextricably linked to other forms of bias. Her book is a powerful tool for educators committed to justice-seeking practices in schools.

In her debut book, Modern Etiquette Made Easy, the Queen of Good Manners Myka Meier takes formal etiquette that she learned while training under a former member of the queen of England's household and breaks it down into five easy steps to help you feel 100 percent confident in the areas of social, dining, business, and networking etiquette.

Ken Robinson is one of the world's most influential voices in education, and his 2006 TED Talk on the subject is the most viewed in the organization's history. Now, the internationally recognized leader on creativity and human potential focuses on one of the most critical issues of our time: how to transform the nation's troubled educational system.