Social Learning

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.

Come along on a visit to the police station, including descriptions of the things and people found there.

Offering the most comprehensive single-volume treatment of adult learning available, this landmark book offers a wide-ranging perspective on adult learning, synthesizes the latest thinking and work in the field, includes coverage of the sociocultural perspectives of adult learning, and explores the broader social implications of adult education.

An indictment of the American educational system criticizes the fact that the system has discarded the traditional goals of transmitting knowledge and fostering cognitive skills in favor of building self-esteem and promoting social harmony.

The Behavior Code unlocks a wealth of proven practices to help teachers, counselors, and parents identify the messages underlying challenging student behaviors and respond in supportive ways.

Mindful Teaching and Teaching Mindfulness emphasizes how the teacher's personal familiarity with mindfulness plants the seed for an education infused with attention, awareness, kindness, empathy, compassion, and gratitude. The book follows a teacher from morning to night on a typical school day, at home, during the commute, and before, during, and after class.

Education is in bad shape in America and beyond today. It’s obvious. Everyone perceives it. Something is going badly wrong in our schools. Our children aren’t learning as they should be. Their mastery of core academic curriculum like reading, writing, history, mathematics, science, and civics has declined to crisis levels and shows no signs of improvement. Meanwhile, they’re all learning to be activists, turning their backs on their nations, societies, and even their parents and religions.

With a language disappearing every two weeks and neologisms springing up almost daily, an understanding of the origins and currency of language has never seemed more relevant. In this charming volume, a narrative history written explicitly for a young audience, expert linguist David Crystal proves why the story of language deserves retelling. From the first words of an infant to the peculiar modern dialect of text messaging, A Little Book of Language ranges widely, revealing language's myriad intricacies and quirks.

Les parents sont souvent dépourvus dans leur quotidien pour intégrer le respect dans la relation éducative. Écrit par une spécialiste du sujet qui est également mère de 5 enfants, ce livre apporte une vision nouvelle, réaliste et applicable de la relation parent-enfant et propose des moyens concrets pour vivre une relation de plaisir, d'amour, de paix et de respect réciproque avec les jeunes.

If it weren't for the 57 bus, Sasha and Richard never would have met. Both were high school students from Oakland, California, one of the most diverse cities in the country, but they inhabited different worlds. Sasha, a white teen, lived in the middle-class foothills and attended a small private school. Richard, a black teen, lived in the crime-plagued flatlands and attended a large public one. Each day, their paths overlapped for a mere eight minutes. But, one afternoon, on the bus ride home from school, a single reckless act left Sasha severely burned.

In Lies My Teacher Told Me, James W. Loewen brings history alive in all its complexity and ambiguity. Beginning with pre-Columbian history and ranging over characters and events as diverse as Reconstruction, Helen Keller, the first Thanksgiving, the My Lai massacre, 9/11, and the Iraq War, Loewen offers an eye-opening critique of existing textbooks, and a wonderful retelling of American history as it should - and could - be taught to American students.

This is the ONLY study material you need for the current Canadian Citizenship test. Maybe you’re worried about not passing your examination on the first attempt? Or maybe you have no idea where to begin preparing for the test?

Here at last—and none too soon—is a resource that delivers the research base, tools, and courage to tackle one of the most challenging and emotionally charged conversations in today’s schools: our inconsistent grading practices and the ways they can inadvertently perpetuate the achievement and opportunity gaps among our students. With Grading for Equity, Joe Feldman cuts to the core of the conversation.

Interweaving her vast knowledge of neurology, sociology, psychology, and philosophy with fascinating down-to-earth examples and lively personal anecdotes, developmental psychologist, neuroscientist, and dyslexia expert Wolf probes the question, "How do we learn to read and write?" This ambitious and provocative new book offers an impassioned look at reading, its effect on our lives, and explains why it matters so greatly in a digital era.

If you're the parent of a "smart but scattered" teen, trying to help him or her grow into a self-sufficient, responsible adult may feel like a never-ending battle. Now you have an alternative to micromanaging, cajoling, or ineffective punishments. This positive guide provides a science-based program for promoting teens' independence by building their executive skills - the fundamental brain-based abilities needed to get organized, stay focused, and control impulses and emotions.

In this fully revised and updated second edition of When Perfect Isn't Good Enough, you'll discover the root cause of your perfectionism, explore the impact of perfectionism on your life, and find new, proven-effective coping skills to help you overcome your anxiety about making mistakes. This guide also includes tips for dealing with other perfectionists and discussions about how perfectionism is linked to worry, depression, anger, social anxiety, and body image.

In this down-to-earth guide, Dr. Gillian Parekh unpacks the realities of how ability and disability play out within schooling, including insights from students, teachers, and administrators about the barriers faced by students on the basis of ability. From the challenges with ability testing to gifted programs to the disability rights movement, Parekh shows how ableism is inextricably linked to other forms of bias. Her book is a powerful tool for educators committed to justice-seeking practices in schools.

In The Principal 2.0, Fullan explains why the answer lies neither in micro-managing instruction nor in autonomous entrepreneurialism. He shows a new way forward that allows principals to expand their roles without overstepping and contribute to the development of the whole school.

Charlotte Mason looked at the world and saw that it was governed by universal laws, such as the law of gravity. Then she wondered. What if there were similar laws that governed the way people learn? If we knew what those laws were, we’d be able to pursue education along the most promising lines. She devoted her life to finding the key principles of education and then developing methods to make the most of them. These principles are for everyone concerned with teaching and learning.

When gladiators fought in combat, there was usually only one winner. The victor may not have realized it, but he owed his success to science. Learn how science helped gladiators find victory in the arena.