Social Services

Eine vorläufige Bilanz der Privatisierungspolitik lässt wenig Zweifel, dass kaum eines der damit verbundenen Versprechen eingehalten worden ist: Der Imperativ des Profits drängt dazu, die kaufkräftige Nachfrage gegenüber gesellschaftlichen Bedürfnissen und erkämpften Rechtsansprüchen zu privilegieren. Und zwar ohne dass die öffentlichen Dienstleistungen dabei "besser, billiger, bürgernäher" geworden wären, wie ein Schweizer Privatisierungs-Manifest in den 1990er-Jahren versprochen hatte.

Just like the meteor that likely precipitated the end of the dinosaurs, social media is having a monumental impact on the world's economy; a change so dramatic that it has created a new business era. Welcome... to the Social Age. What does the Social Age mean for your business? Containing stories, analysis of real-world scenarios, and indispensable guidance, A World Gone Social gives you the tools and information you need to survive - and thrive - in a business climate in which customers hold all the cards...

El Autor, productor y editor Dr. Mickey Frazier, Sr., explica un plan orientado a la acción simple para la recuperación de daños monetarios a través del sistema de la corte de reclamos menores. A través de sus estudios detalla batallas contra los individuos, pequeñas empresas y grandes corporaciones, Mickey ofrece orientación lógica racional que le ahorrará tiempo y frustración en la recuperación de su dinero.

'Fascinating . . . While the rest of us are worrying about it, Dorcas Gwata is doing something about it' - Wendy Joseph, author of Unlawful Killings Through the live of ten young people an award-winning nurse reveals the impact of gang culture on mental health. Dorcas Gwata is an award-winning...

Aman, Mossad et Shin Beth. Infiltration d'agents au cœur des organisations ennemies, sabotages clandestins, éliminations ciblées, raids de commandos... autant de missions menées par les services secrets israéliens, considérés comme les meilleurs du monde. Mais cette réputation est-elle justifiée ? Comment fonctionnent-ils ? Comment leurs opérateurs sont-ils formés ? Quels ont été leurs succès et leurs échecs ? La seule façon pour Israël d'éviter le sort funeste que lui promettent ses ennemis, c'est d'anticiper toute action adverse.

Drawing on new archival research, Robert Service's gripping new investigation of the final years of the Cold War - the first to give equal attention to the internal deliberations from both sides of the Iron Curtain - opens a window onto the dramatic years that would irrevocably alter the world's geopolitical landscape and the men at their fore.

The ugly truth about diversity is that some people worry they must give up their power for others to have a chance. La’Wana Harris’s Inclusion Coaching method helps people realize that sharing power isn’t the same as losing it. The elephant in the room with diversity work is that people with privilege must use it to allow others equal access to power. This is often why diversity efforts falter - people believe in diversity until they feel that they have to give something up.

Il Tantra è la metodologia che permette di purificare l'amore da tutto ciò che lo avvelena. Per capirlo, è essenziale partire da una comprensione fondamentale, ovvero che noi siamo una realtà energetica, ed esiste un'unica energia vitale che opera attraverso di noi. Come Osho spiega, "è la stessa energia vitale che al livello più basso si manifesta come energia sessuale, e al livello più elevato si manifesta come spirituale. Pertanto, secondo me, non esiste opposizione di sorta, nessun conflitto."

A gripping history of the Security Service and its covert surveillance on British writers and intellectuals in the twentieth century.

With four distinct tours of duty during his eight decades on this earth, LC Johnson has brought a world of experience to the county he calls home. While he and his wife, Gracie, deliberately chose the area that is now Peachtree Corners for their retirement, it is what this community represents that first attracted the pair. LC spent his earliest years, his first tour of duty, as the son of cotton farmers in southern Mississippi. He responded to the rumblings of the early civil rights movement and heeded the advice of many of the elders in his life by joining the military.

The ability of the NHS to continue to perform its historic function as a tax-funded system of universal health coverage, in the face of a growing and ageing population, costly new drugs and technology, increasing incidence of chronic health conditions, staff shortages, and budget constraints is one of the most important policy questions in modern Britain.

Le Special Operations Executive (SOE, "Direction des opérations spéciales") est un service secret britannique qui opère pendant la Seconde Guerre mondiale. Le SOE a pour mission de soutenir les divers mouvements de résistance des pays d'Europe occupés par l'Allemagne et l'Italie, et, progressivement, de tous les pays en guerre. Présent dans les pays de l'Axe Rome-Berlin-Tokyo, le SOE déploie également des sections dans les pays neutres.

This all-in-one guide is a must-have Swiss Army knife for anyone embarking on the American immigrant adventure. It combines three essential books into one powerhouse resource: a pocket study guide for the naturalization test, a comprehensive manual on becoming a U. S. citizen, and a friendly welcome guide to life in the United States. First up, the naturalization test study guide cuts through the complexity of U. S. history, government, and civics with a streamlined set of 100 questions and answers, plus an English vocabulary list to prep your reading and writing skills.

Join A'Nyah on her courageous journey as she confronts the challenges of her first day at school, haunted by memories of teasing and bullying over her beautiful kinky hair. Through the compassionate voices of our talented narrators, listeners are immersed in A'Nyah's experiences and the profound impact of acceptance and understanding.

A solitary citizen today with a broadband connection and several inexpensive or free tools has a substantially better chance of influencing the public's perceptions of billion-dollar corporations than ever before.

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

Make More Money with Your Product or Service is a step-by-step guide to making money from your products, services, and any books or programs you develop based on them. It includes much the same information as Make More Money from Your Book, with a focus on marketing products or services.

As the speed and complexity of the world increases, governments and nonprofit organizations need new ways to effectively tackle the critical challenges of our time-from pandemics and global warming to social media warfare. In Power to the Public, Tara Dawson McGuinness and Hana Schank describe a revolutionary new approach - public interest technology - that has the potential to transform the way governments and nonprofits around the world solve problems.

Tom spent years working covertly to stop those who want to do us harm. In his best-selling memoir Soldier Spy, he told how he was recruited and described some of his top-secret operations. In I Spy, he takes us deeper undercover as he puts his life on the line once more. I Spy plunges the listener straight into the action as Tom and his team race to prevent terrorists from causing carnage on our streets and outsmart Russian agents, blocking a daring plot that threatens the security of the nation.

Showing you what you need to know and giving you a clear framework for putting numbers to reputation, this audiobook merges content and measurement to give today's PR agencies a new way to build brands, evaluate performance, and track ROI. The ability to reach the new consumer, build the relationship, and quantify the ROI of PR services allows you to develop an inbound business and the internal capabilities to meet and exceed the needs of the most demanding client. In this digital age of constant contact and worldwide platforms, it's the only way to sustainably grow your business.