Social Services

Performative Outrage delivers a piercing examination of how manufactured fury is eroding the foundations of democracy. Drawing from experience in public administration and backed by profound insights, Brooks Williams reveals how local government, the most direct and impactful form of governance—is being paralyzed by social media theatrics, fear-driven decision-making, and the relentless churn of outrage cycles. With searing clarity, he deconstructs the anatomy of performative anger, exposes its enablers, and traces its devastating consequences for trust, leadership, and community cohesion.

In To Catch a Spy: The Art of Counterintelligence, James M. Olson, former chief of CIA counterintelligence, offers a wake-up call for the American public and also a guide for how our country can do a better job of protecting its national security and trade secrets. Olson takes the listener into the arcane world of counterintelligence as he lived it during his 30-year career in the CIA.

In The Moral Injury Spectrum, clinical psychologists C. Richard Spates Ph.D. and Karis L. Callaway Ph.D. (narrating their own work) deliver a definitive exploration of moral injury—the silent epidemic ravaging veterans, health care workers, educators, and first responders. Published by Audiobook Publishing Services, this audiobook bridges rigorous research, clinical tools, and societal solutions to address one of psychology’s most urgent crises.

Alfred Edersheim (1825-1889), a Jewish convert to Christianity, was a Biblical scholar and author. The Alfred Edersheim Box Set includes his three most popular works "The Temple - Its Ministry and Service", "Prophecy and History in Relation to the Messiah", and "Sketches of Jewish Social Life". In these books on the life and times of Jesus, the author discusses the temple, the priesthood and the Jewish festivals, and examines the customs and traditions of everyday Jewish life in first century Palestine.

This book describes the turbulent lives, loves, and perilous missions of the greatest Mossad lohamot, the female warriors of the Israeli Secret Service. The stunning feats of these strong, bold women prove that they are equal to men, and often even better. Beside the nation's enemies, they had to fight a painful solitude, an awkward attitude of their male colleagues, and often give up their dream of marriage and children. And still, they brilliantly carried out their missions.

The Gender Identity Development Service (GIDS), based at the Tavistock and Portman Trust in North London, was set up initially to provide - for the most part - talking therapies to young people who were questioning their gender identity. But in the last decade GIDS has referred more than a thousand children, some as young as nine years old, for medication to block their puberty. In the same period, the number of referrals has exploded, increasing thirty-fold, while the profile of the patients has changed, from largely pre-pubescent boys to mostly adolescent girls.

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.

This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book.

The American public knows the stories of Secret Service heroism, but they don't know about the hidden legacy of problems that have plagued the agency ever since its creation. Gary Byrne says that decades of catastrophic public failures, near misses, and bureaucratic and cultural rot threaten to erode this critical organization from the inside out. Today, as it works to protect President Trump, the Secret Service stands at a crossroads, and the time needed to choose the right course is running out.

Traditionally, when we get sick, health care professionals ask, “What’s the matter with you?” But around the world, teams of doctors, nurses, therapists, and social workers have started to flip the script, asking “What matters to you?” Instead of solely pharmaceutical prescriptions, they offer ‘social prescriptions’—referrals to community activities and resources, like photography classes, gardening groups, and volunteering gigs. The results speak for themselves.

Chester has always wanted to become a service dog. When he fails his certification test, though, it seems like that dream will never come true - until a family adopts him. They want him to be a companion for their 10-year-old son, Gus, who has autism. But Gus acts so differently than anyone Chester has ever met. He never wants to pet Chester, and sometimes he doesn’t even want Chester in the room. Chester’s not sure how to help Gus since this isn’t exactly the job he trained for - but he’s determined to figure it out. Because after all, Gus is now his person.

In the summer of 2020 sportswriter David Walsh asked Pippa York if she’d be interested to be his travelling companion for the Tour de France. The deal was that he would sort out the logistics beforehand, the hotels, the transport details and she would do the day to day tasks of getting them about and adding her insight occasionally. It would also mean she would return to the race she had ridden eleven times as Robert Millar. This is the resulting book: a unique and entertaining sporting odyssey, The Escape uses the minutiae of Pippa and David’s trip.

A legendary CIA spy and counterterrorism expert here tells the spellbinding story of his high-risk, action-packed career while illustrating the growing importance of America's intelligence officers and their secret missions. The Art of Intelligence draws from the full arc of Henry Crumpton's espionage and covert action exploits to explain what America's spies do and why their service is more valuable than ever.

Karl Albrecht defines social intelligence (SI) as the ability to get along well with others while winning their cooperation. SI is a combination of sensitivity to the needs and interests of others, sometimes called your "social radar", an attitude of generosity and consideration, and a set of practical skills for interacting successfully with people in any setting. Social Intelligence provides a highly accessible and comprehensive model for describing, assessing, and developing social intelligence at a personal level.

Secret Service agents, acting as human surveillance cameras, observe everything that goes on behind the scenes in the president's inner circle. Ronald Kessler reveals what they have seen, providing startling, previously untold stories about the presidents, from John F. Kennedy and Lyndon Johnson to George W. Bush and Barack Obama, as well as about their families, Cabinet officers, and White House aides.

Do we use social media, or are we being used by it? Social media is brilliant and obscene. It sharpens the mind and dulls it. It brings nations together and tears them apart. It perpetuates, reveals, and repairs injustice. It is an untamed beast upon which we can only hope to ride, but never quite corral. What is it doing to us? In Terms of Service, Chris Martin brings listeners his years of expertise and experience from building online brands, coaching authors and speakers about social media use, and thinking theologically about the effects of social media.

Since its founding in 1995, the FSB, Russia's Federal Security Service, has regained the majority of the domestic security functions of the Soviet-era KGB. Under Vladimir Putin, who served as FSB director just before becoming president, the agency has grown to be one of the most powerful and favored organizations in Russia. The FSB not only conducts internal security but also has primacy in intelligence operations in former Soviet states.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

Amazon Web Services in Action introduces you to computing, storing, and networking in the AWS cloud. The audiobook will teach you about the most important services on AWS. You will also learn about best practices regarding security, high availability, and scalability.

The SAD pandemic is real. Sexual Violence, Addictions, and Domestic Violence (SAD) result in too many children in care yearly, aging out to different systems such as prison, employment and income assistance programs, mental health institutions, drug rehabilitation, and homelessness. Are we going to allow the cycle to continue for generations?