Technology Services

From the Industrial Revolution to the age of artificial intelligence, The Technology Trap takes a sweeping look at the history of technological progress and how it has radically shifted the distribution of economic and political power among society’s members.

As organizations seek to boost revenue, cut costs, and increase efficiency, they increasingly look to IT as a strategic partner in achieving these objectives. Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is aimed at ITSM practitioners and consultants, but will also be of interest to IT directors and C-suite executives looking to transform the role of IT into a value-creating business partner.

AI for Beginners Demystified: Your Guide to Simplify Artificial Intelligence by Rick Samara, narrated by Shawn Lennox and produced/published by Audiobook Publishing Services, is the perfect starting point for anyone who wants to understand Artificial Intelligence without getting lost in complicated tech jargon. This fun, engaging, and beginner-friendly audiobook breaks down the essentials of AI, machine learning, neural networks, deep learning, and generative AI in a way that’s clear, entertaining, and easy to follow.

What is engineering for: private profit or the public good? In this incisive essay from *Civilization in the United States*, mechanical engineer O. S. Beyer, Jr. examines the transformation of American engineering and the economic forces reshaping the profession. Beyer traces the field from its...

Infinitely scale your business to greater heights with Amazon Web Services. With this audiobook, you will be able to tap into the Amazon Web Services and harness their power, easy-peasy! Amazon’s business model makes it easy for every business owner - whether they’re just starting out, or already have an established business that need technology to catch up with the changing tides - to customize what services they get, at prices they can control! Amazon Web Services is the only technology you will need to help your business expand its reach across oceans in no time!

Amazon Web Services in Action introduces you to computing, storing, and networking in the AWS cloud. The audiobook will teach you about the most important services on AWS. You will also learn about best practices regarding security, high availability, and scalability.

Selling a business for millions of dollars is a dream for many and a reality for few. With the help of Linda Rose’s Get Acquired for Millions, rest assured you can be one of those few. This insider’s guide to designing the most lucrative exit strategy is the “go-to” book for Technology Service Provider business owners who need answers. The book contains access to two valuable assessments to help you determine your current company valuation as a Technology Service Provider and your readiness to exit your company on a personal level.

The store you know. The story you don't. When Steve Jobs hired Ron Johnson to create the Apple Store in 2000, con­ventional wisdom said that the inter­net would put stores out of business. By the time he left Apple in 2011, Johnson and his team had created the most respected and profitable...

Some people make you feel intelligent. Others make you feel like your brain has shrunk. The difference isn’t you. It’s valence —the invisible charge beneath every conversation. Get it wrong and you collapse someone’s thinking from 720 possibilities to 2. Get it right and you unlock creativity, confidence, and connection. In The Power of Conversation, Brady G. Wilson reveals what thirty years of working with leaders has taught him: conversation is the oldest technology on earth —and still the most powerful. It releases energy. It rebuilds trust.

Operating an ALF can be rewarding. The services you provide for people aged 62+ and their families help people live their best lives. You also contribute to the community and society at large by maintaining the health and well-being of a contributing member.

In this thrilling and utterly unique work of narrative non-fiction, Katherine Dunn explores the acute vulnerability of the GPS satellite system – in a book that lifts the lid on the invisible connections of the globe, from the space race to the phone in our pockets This is the story of the...

The financial services industry is being transformed by heightened regulation, technological disruption, and changing demographics. These structural forces have lowered barriers to entry, increasing competition from within and outside the industry, in the form of entrepreneurial fintech...

A Practical Guide to Deploying AI Agents to Streamline Operations, Enhance Customer Service, and Reduce Costs is your comprehensive companion for integrating AI agents into your workflows—whether you're running a startup, scaling a small business, or optimizing an enterprise.

The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences.

In a world where artificial intelligence is everywhere, attention is scattered, and trust is harder than ever to earn, Digital Kaizen offers a different path forward. This is not a technical manual or a collection of quick hacks. Instead, it introduces a powerful idea: continuous improvement through small, intentional steps—applied to how we think, communicate, and build in the digital age. Written for professionals, creators, and advisors, this audiobook explores how to stay clear, credible, and human while everything around us accelerates.

Amazon Web Services is known to be a subsidiary under Amazon which has so far provided individuals, companies or even governments with platforms for on-demand cloud computing on a metered pay as you go basis. In total, these services about cloud computing provide some sort of primitive technical infrastructure that are technical and also distributed computing building blocks as well as tools.

Bloomsbury presents The Essential Family Guide to Caring for Older People by Deborah Stone, read by Maggie Ollerenshaw. No one wants to think about getting older. It’s true. At any age, when things are moving along normally day to day and everyone seems fit and well, there seems no reason to...

By using strategies and technologies as the flywheel to orchestrate systems of listening, understanding, and predicting, as well as taking action and learning from those interactions at scale, businesses can easily put the customer and employee first, not only meet the ever-changing customer and employee expectations, but also leapfrog their competition. They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like AI and cloud can enable a more empathetic world.

Experiencia del cliente impulsada por IA: el futuro de la excelencia en el centro de llamadas. Una guía completa para operaciones de alto rendimiento. Hace treinta años, el servicio al cliente priorizaba la velocidad y la eficiencia sobre la satisfacción y la empatía. Con el tiempo, observé y lideré su evolución de un centro de costos a una ventaja estratégica en empresas grandes y pequeñas.

The Tech Nerds’ Guide to Career Success: Seven proven lessons to unlock your growth in an IT service, shares a business parable that is searing, humorous, and filled with wise guidance. The hero Marty is like you: a very capable tech nerd, with a high work ethic and strong desire to contribute. But his career is stalled and he’s frustrated. By chance, Marty meets an industry veteran who agrees to guide him. The seven lessons allow Marty to remove career limiting mistakes—and turn them into advantages.