Work Communication Skills

Build a stronger vocabulary in just an hour with this fast and funny exercise program. You'll learn tough words and tricky meanings, and you can test your knowledge at the end of each session with a quick quiz. The tape includes parts of speech, spellings, definitions, pronunciations, and 60 troubling terms - and all with humorous or pointed examples that help you remember them easily. Author Jeffrey McQuain created the Smithsonian Institution's first course on the American language and coauthored the best seller The Elements of English.

Most people don't know how to deal well with anger, so when it shows up at work, it can be nasty - and costly! We'll give you awareness of what's happening and effective approaches on how to manage anger, so it doesn't manage you.

Over 30 percent of people consider themselves shy, introverted, or just plain socially awkward! Most people find it difficult starting a new job, giving a speech, or going to an interview. This book is filled with simple advice and easy-to-use tactics – you’ll be surprised to see just how easy it really is to engage, converse, and confidently interact on a daily basis. With these simple strategies, people will be shocked and wonder what happened to make you far more socially aware and confident.

Have you ever been in a situation that was emotionally charged and the stakes were high? And it was difficult to find the right words? Back Pocket Coach™ provides 33 power-packed communication strategies to support you in creating satisfying conversations that result in good outcomes for you and others. These just-in-time strategies will help you move through conversations masterfully, whether you're engaging with one person or a team of people.

The Animal Experience was inspired by the "Animal Cards" that were originally created for the Animal Insights book, which features a unique way to get insights about yourself and what you can gain from the qualities of that animal.

Do you struggle to stay confident? Does it make you feel unimportant, uncomfortable and self-conscious? Or do you just want to feel confident and shine out amongst the crowd? Then Confidence Training is the right book for you. Confidence Training has the detailed, non-fluff instructions to lead you to having more confidence.

Have you ever wondered what Instagram is? Why do people use Instagram? How Instagram can benefit you and how you can use this powerful app effectively? Whatever your reasons for wanting to learn how to use Instagram this book is for you!

Discover the mindset of making yourself known.