Workplace Management

Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy to elevate the company's customer experience to best-in-class across all brands and industries.

Gallup ha descubierto que la capacidad y excelencia de los directivos y de los líderes de equipo son el factor más importante para el éxito a largo plazo de una organización. Este libro muestra a los líderes y a los directivos cómo adaptar sus organizaciones a los constantes cambios, como, por ejemplo, las demandas de los nuevos lugares de trabajo, la gestión de empleados a distancia, el desarrollo de la inteligencia artifcial, los trabajos por proyectos o la captación y fdelización de los mejores empleados.

Are you feeling less engaged, less committed and more skeptical at work? Do you find yourself isolated? Or are you caught in the middle of co-workers’ interpersonal conflicts? If so, you may be experiencing the confidence-busting, commitment-breaking, energy-draining patterns consistent with broken trust. We’ve all been there, but few of us know how to rebuild that trust. Dennis and Michelle Reina have spent their careers researching and measuring workplace trust.

MASTER YOUR ROLE AS AN EFFECTIVE MANAGER An accessible and practical quick-guide that will help you develop your skills as a manager from Paul Falcone, author of 101 Difficult Conversations to Have With Your Employees and renowned HR and leadership expert. Being a good manager is not a natural...

When you care enough to champion others, the workplace becomes happily infectious and the organization benefits in more ways than one.

Imagine a workplace where people can be themselves. Where there aren’t hierarchies or power dynamics. Where team members continuously find ways to better themselves and their work because it makes them feel excited and fulfilled. Where everyone supports each other without ego. This type of environment is not only possible; it’s the catalyst for a successful company. Nurse Next Door President and CEO Cathy Thorpe inspires leaders to radically change their people practices and organizational culture by leading with kindness.

Based on 15 years of research, To Be Honest explains how four factors (Clear Identity, Accountability, Governance and Cross-Functional Relationships) affect honesty, justice, and purpose within a company. When these factors are absent or ineffective, the organizational conditions compel employees to choose dishonesty and self-interest. But when done well, the organization is 16 times more likely to have people tell the truth, behave fairly and serve a greater good.

In How to Kill a Unicorn, Payne pulls back the curtain on how the company is able to bring more innovative products and ideas successfully to market than any other firm, and offers inside accounts of how they solved their biggest challenges. Embedded in their approach to new ideas are hard-earned lessons about what separates innovations that work from those that don’t.

Professional service firms face a serious challenge. Their clients increasingly need them to solve complex problems - everything from regulatory compliance to cybersecurity, the kinds of problems that only teams of multidisciplinary experts can tackle. Yet most firms have carved up their highly specialized, professional experts into narrowly defined practice areas, and collaborating across these silos is often messy, risky, and expensive.

Are you tired of navigating a workplace filled with stress, miscommunication, and disengagement? Maybe you’ve watched good people burn out while underperformers seem to thrive. You’ve tried new policies, team-building events, or leadership seminars—yet morale and results keep slipping. The frustration builds. You know your team could accomplish more if only the culture supported trust, accountability, and real collaboration.

The digital age will raise the question of how we humans will stay relevant in the workplace. To stay relevant, we have to be able to excel cognitively, behaviorally, and emotionally in ways that technology can’t. Professor Ed Hess believes that requires us to become hyper-learners: continuously learning, unlearning, and relearning at the speed of change.

If companies want to reach their full potential and achieve true fairness, the workplace must change. In this book, gender-in-the-workplace experts W. Brad Johnson and David G. Smith offer a blueprint for how leaders can break down systemic barriers across the organization so that men can do more outside of paid work—and women can take their place in leadership. Fair Share offers a look at what organizations can become when leaders finally break down the obstacles holding everyone back.

One of your most important responsibilities as a manager is to motivate your employees to do their absolute best. Managers who create positive, rewarding, high-energy environments reduce absenteeism and turnover while dramatically increasing productivity and quality. In Motivation, success expert Brian Tracy draws on his decades of experience bringing out the best in others to provide 21 of the fastest, most powerful methods ever discovered for increasing the effectiveness of any individual or group.

Whether you’re leading a small team or a large organization, these two books provide valuable insights and practical advice for driving performance and achieving results. If you’re ready to become a truly impactful leader, while rising above conflict, then download this audiobook!

For women over 50, this invaluable guide combines practical advice, exercises, and no shortage of sass that will inspire listeners to beat ageist limitations and own their careers.

If you want to learn simple, street-smart strategies gain a competitive advantage, climb the corporate ladder, and get that pay raise without that MBA, then this is the audiobook you need.

Ce n’est pas parce qu’on réunit un groupe de personnes et qu’on leur dit qu’elles vont dorénavant travailler ensemble que ça produit nécessairement une véritable équipe. Un groupe de personnes, c’est un attroupement. S’ils s’apprécient, ils peuvent même avoir du plaisir à se côtoyer. Mais de là à en faire une équipe gagnante qui réussira à atteindre ses objectifs contre vents et marées, il y a un pas que vous apprendrez à franchir dans ce livre. Vous serez à même de constater ce que chaque carence peut coûter aux équipes les mieux intentionnées.

NAMED ONE OF THE BEST BOOKS OF THE YEAR BY THE WASHINGTON POST, NPR, AND THE ECONOMIST “Slaughter’s gift for illuminating large issues through everyday human stories is what makes this book so necessary for anyone who wants to be both a leader at work and a fully engaged parent at home...

Veteran DEI leader Mita Mallick debunks thirteen myths that hold us back from transforming our workplaces. She delivers powerful storytelling combined with practical and hands-on ways for us to be more inclusive leaders. She teaches us that when we show up as more inclusive leaders, we have the power to change our organizations, ultimately creating a ripple effect across our ecosystem.

There is a massive recalibration taking place around how work fits into peoples’ lives. Winning the new war for talent requires a more humane employee experience, one that meets the needs and values of a changed workforce. Get this wrong, and the future of your organization is in jeopardy. Get this right, and you create an astounding competitive advantage around hiring and retention, while reaping all the benefits and business results that dedicated employees generate.