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Built from Scratch

How a Couple of Regular Guys Grew The Home Depot from Nothing to $30 Billion
Narrated by: Mike Chamberlain
Length: 11 hrs and 49 mins
5 out of 5 stars (8 ratings)

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Publisher's Summary

When a friend told Bernie Marcus and Arthur Blank that "you've just been hit in the ass by a golden horseshoe," they thought he was crazy. After all, both had just been fired. What the friend, Ken Langone, meant was that they now had the opportunity to create the kind of wide-open warehouse store that would help spark a consumer revolution through low prices, excellent customer service, and wide availability of products.

Built from Scratch is the story of how two incredibly determined and creative people - and their associates - built a business from nothing to 761 stores and $30 billion in sales in a mere 20 years.

Built from Scratch tells many colorful stories associated with The Home Depot's founding and meteoric rise; shows that a company can be a tough, growth-oriented competitor, and still maintain a high sense of responsibility to the community; and provides great lessons useful to people in any business, from start-ups to the Fortune 500.

©1999 Homer TLC, Inc. (P)2017 Tantor

What members say

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  • Overall
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    5 out of 5 stars

A great tale. Very candid and inspiring.

the stories are inspiring and educative. Emphasis on customer service is a must for any business who wants to succeed.

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  • Jensen
  • 2017-06-22

Bezos must have read this book.

This was entertaining and educational. Concepts talked about in this book appear to be followed by Amazon to a large degree. Very few business books get a laugh out of me, but this book had a few stories that made me crack up. Anyone in business would benefit from this book.

4 of 5 people found this review helpful

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  • Anonymous User
  • 2019-05-13

First half is good

The first half of this book, which is mostly about the startup and growth of Home Depot, is great. Second half of the book is essentially a collection of stories of the good things the company has done for the community. And entire chapter was dedicated to what they did in Florida after a hurricane. Becomes very repetitive towards the end.

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  • Fencepro
  • 2019-04-23

A must listen for buisness people.

A great story worth listening to for learning about the customer and their role in success.

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  • colin Murfree
  • 2019-01-18

Interesting, but maybe a bit dated

It was a solid book, but it occasionally feels a bit self-congratulatory. The company has impressive values but none of that seems particularly ground breaking.

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  • w.
  • 2018-12-04

insightful

GREAT insight..how it was vs how it is now is striking! huge changes since publication. hard ass guys build an empire and grind away the margins from the entire industry at the benefit of us, the consumer.

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  • Rancher
  • Florida
  • 2018-11-10

Loved it

Fascinating story and performance. Great explanation of the values and beliefs that built this brand. A must listen.

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  • bargainseeker
  • Brazil
  • 2018-09-11

fascinating story

great insights on how to build a business around a vision.
at times, it seems a bit exaggerated in light of the current store experience

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  • Joshua B
  • 2018-08-18

Great book with a great storyline and lessons

Loved how the book describes the various events throughout the lives of the founders and the lessons they learned every step of the way. Great read!

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  • Michael Saparito
  • 2018-07-29

Inspirational story

This book was suggested to me while I was Interviewing for a management position with Home Depot not only was this a great book to listen too it gave a great insight on the core principles of the company and I got the job. I believe anyone that has, does or wants to work with the Home Depot this is a must read.

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  • Ryan
  • 2018-07-12

Amazing American success story, but...

Good book and worth a read, I loved the startup process and story. But, I became increasingly frustrated by the 2018 state of shopping at s Home Depot. So much of the mantra preached in this book is about the attributes of excellent customer service. Well, when you go to a HD store, it’s as if the staff ignores you and when you actually lasso one of the scarce staff members, the chance of them actually helping is pitifully low. I’ve left HD so many times to sit in my car in the parking lot, and order what I need from amazon. HD, you need to up your game, and compete on a level that amazon can’t, know-how, right-now, too big to ship. Come on, LETS DO THIS.